Greater London · Heat pump installation
Shortlands air source heat pumps
Air source heat pumps in and around Shortlands, from the first look to the final check and a fixed price agreed before work begins.
- Not knowing whether a grant applies
- Ageing boilers that will need replacing
- Questions about listed buildings or conservation areas
Homes in Shortlands and heat pumps
In London, outside space and the rules for flats often decide which kind of heat pump suits.
Historic houses such as Bromley Palace, about 0.8 miles north-east, are a reminder that listed homes need consent before a heat pump goes in. Older homes near St Mark's Church may need extra checks for planning and heat loss before a heat pump is designed.
Shortlands is about 1 mile south-west of Bromley, in Greater London. From the centre of Shortlands to the outskirts, we cover air source heat pumps, from a single room to a whole building. In Greater London alone we list 764 places, and Shortlands is one.
The closest recent job we can point to from Shortlands was on Westmoreland Road, Bromley (BR2), about 1 mile north-east: installing a Mitsubishi Electric multi-split system serving the master bedroom, second bedroom and living room.
From Hayes Lane, Stone Road and Hayes Road to the smaller roads in between, the whole area is covered. Work in BR2, BR1 and BR3 follows the same survey, fixed-price quote and written records as everywhere else we cover. Close to Shortlands, our area also takes in Eden Park (1 mile south-west), Hayes (2 miles south), Bromley Common (2 miles south-east), West Wickham (2 miles south-west) and Southborough (2 miles east). We also work in nearby towns such as London (8 miles north-west), City of Westminster (10 miles north-west), Marylebone (11 miles north-west) and Kensington (11 miles north-west).
Local landmarks in Shortlands
In Shortlands, that means homes and buildings near The Richmal Crompton pub, Church House Gardens and Langley Park School for Girls. Shortlands’s nearest station is Shortlands station, roughly 0.5 miles north. Well-known places in the area include Bromley Hospital (0.7 miles east) and Bethlem Museum of the Mind (1.6 miles south-east). The countryside around Shortlands includes Summer Hill and Downham Woodland Walk.
Air source heat pumps for homes and businesses in Shortlands
In England, an air source heat pump on a house can often go in under permitted development rights. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. If the problem is replacing a combi boiler with a heat pump and deciding which kind of heat pump suits the home, we can help.
In a flat in Shortlands, the lease and the freeholder typically decide where a heat pump can go. Permitted development limits are different for flats, and we check before designing.
Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, ready for the next service or a warranty query.
- Where
- Shortlands (BR2, BR1, BR3)
- Wider area
- Greater London
- Price guide
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- NICEIC and F-Gas, MCS
- Quotes
- Fixed, in writing
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Looking after it afterwards
To keep the system working properly:
- Check what your manufacturer’s warranty asks of you
- Keep the outdoor unit clear all year
- Store the MCS certificate and warranty documents together
If anything doesn’t seem right after installation, phone us on 07833 053749 or drop us a line and we’ll look into it. A yearly service is a good habit.
Have the system serviced regularly. Check the manufacturer’s terms, as they may include servicing conditions.
How it works
Our engineers arrive at the time agreed with you and run through the plan before anything else. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. On site, it takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. If a freeholder or agent needs to agree the work in Shortlands, we can send them the details.
- We find out about your home and the heating you have now.
- Every room’s heat loss is worked out on site.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
Before we arrive
- Clear the space around the indoor unit, or where it will go
- Have the make and model of any existing unit to hand
- Tell us about parking and loading
How to get a quote
Getting a quote is straightforward. Call or email with a few details and we will come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
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What air source heat pumps cannot fix
We’d rather tell you now than sell you work that won’t help, so these are the things it will not cover:
- A grant for a home that does not meet the scheme rules
- Formal advice on VAT for your situation
- Disconnecting or servicing a gas boiler
If you’re not sure, just phone 07833 053749 or use the quote form and we will give you a straight answer.
Parts of the system we cover
- Air-to-air heat pumps
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Radiator systems
- Underfloor heating
- Air-to-water heat pumps
Questions from Shortlands
Can I fit a heat pump in Shortlands without planning permission?
It depends on the property. There’s a conservation area, the Durham Avenue Conservation Area, close to central Shortlands. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the planning department at Bromley council, usually the authority for Shortlands.
Can you fit air conditioning in a London flat in Shortlands?
In many cases, yes, once the lease and the building’s rules are checked. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Can I do the refrigerant work myself?
Not the refrigerant work. The F-gas rules require certified companies and qualified engineers for it, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
Whose job is it to check the system for leaks?
Whoever operates the equipment, together with the technicians who service it. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We’ll work out which band applies to yours.
Is the equipment covered by a warranty?
It’s the manufacturer’s warranty, which varies by brand. Daikin, for example, gives a standard 2 years on split air conditioning and we explain the terms for your brand on the quote.
How long will it take to install a heat pump?
The work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We confirm the timing after the survey, and you can phone 07833 053749 or email us to book it.
Is there VAT on a heat pump?
In residential accommodation, 0% until 31 March 2027 and 5% afterwards. Hotels and businesses pay the standard rate. Please treat this as general information, not tax advice.
Towns and villages near Shortlands
What else we do in Shortlands
What affects the quote in Shortlands
Some jobs are bigger than they look, and some smaller. What affects the quote:
- What we find on the survey or diagnosis
- How many units are involved
- A single visit or a regular plan
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we’ll explain each part.
What we need to know
What to send for a quote:
- The fuse board and where it is in the property
- A few pictures of the room and the wall the unit is on, or will go on
- A close-up of the unit’s label showing the model number
VAT is set out clearly on every quote, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. To get one, ring us on 07833 053749 or fill in the contact form.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath