Surrey · Heat pump installation
Heat pump installation in Send Marsh, Surrey
Need air source heat pumps in Send Marsh? We diagnose first, fix the price and book the work around you, finishing with proper records.
- Ageing boilers that will need replacing
- Radiators that may be too small for a heat pump
- Deciding which kind of heat pump suits the home
How it works
We book the visit for a day and time that suit you, and we let you know if plans need to move. When we arrive, we check the job against the survey or the pictures you sent. Anything unexpected is raised with you before we go further. After that, it takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Photos of the room and the outside of the property help us plan a visit to Send Marsh.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Preparing for the visit
- Make sure we can reach the consumer unit or fuse board
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Find the manual or the paperwork for the system, if you have it
Ask for a quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, you get a fixed price before any work is booked.
Related advice
How we handle air source heat pumps in Send Marsh
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Guesswork leads to systems that are too big or too small. The work covers air-to-air heat pumps, air-to-water heat pumps and hot water cylinders, and common reasons people get in touch are comparing heat pump types and a boiler that’s getting old.
Older and listed homes in villages like Send Marsh need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.
Nothing is signed off by word of mouth: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual, because it helps with any later warranty question.
- Place
- Send Marsh (GU23)
- Region
- Surrey
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Replies
- We reply the same working day
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quotes
- Fixed after a survey or photos
- Call
- 07833 053749
- Page updated
- 30 October 2026
Do you need air source heat pumps in Send Marsh?
When a home is being extended or renovated, it’s a good moment to look at heat pumps. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
If any of these sounds familiar, it’s worth a diagnosis:
- Deciding which kind of heat pump suits the home
- Wanting to stop using oil, LPG or gas for heating
- Questions about the Boiler Upgrade Scheme
Period properties close to St William of York can suit a heat pump, though insulation and any heritage protection are checked first.
Comparing quotes
- Whether they hold F-Gas company certification, not just individual qualifications
- Whether testing, commissioning and paperwork are included
- Which brand and model they’re proposing, and why
Pricing air source heat pumps in Send Marsh
The survey or diagnosis tells us what the work involves. We look at:
- Whether it’s a simple split or a larger system
- Whether we need access equipment for high-level work
- What we find on the survey or diagnosis
The cost depends on the system and the number of rooms or units, how easy the units are to reach and what the work involves. You get a fixed price before any work starts, so you know where you stand.
Asking for a quote
The more you tell us, the more accurate the quote. With your enquiry, please include:
- Where the outdoor unit is, or where you’d like it
- The fuse board and where it is in the property
- Photos showing the indoor unit and the space around it
VAT is set out clearly on every quote, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. For a fixed-price quote, call 07833 053749 or send an email.
Towns and villages near Send Marsh
Other services in Send Marsh
Homes in Send Marsh and heat pumps
The last census (2021) found about 82% of households in detached or semi-detached houses. Houses normally have space for an outdoor unit and a hot water cylinder.
Clandon Park lies about 2.7 miles south. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Send Marsh is about 3 miles south-east of Woking, in Surrey. Send Marsh gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Count every place we list in Surrey and you reach 395, with Send Marsh on the list.
Our nearest recent job to Send Marsh was on Goldsworth Road, Woking (GU21), about 3 miles north-west: installing a Daikin Perfera wall-mounted unit in the open-plan living area.
We cover homes and businesses on Send Marsh Road, Tuckey Grove and Stringhams Copse and the roads around them. The B368 serve Send Marsh, which keeps journeys to surveys and visits simple. Places around Send Marsh that are also on our list: Burntcommon (1 mile south), Send (1 mile west), West Clandon (2 miles south), Sutton Green (2 miles west) and Mayford (2 miles west). We also work in nearby towns such as Guildford (4 miles south-west), Woking (3 miles north-west), Camberley (10 miles west) and Epsom (11 miles east).
Landmarks near Send Marsh
In Send Marsh, that means homes and buildings near The Jovial Sailor pub, St John the Baptist Catholic Comprehensive School and Ripley Court School. For rail, the closest station is Clandon station, roughly 1.8 miles south. Well-known places in the area include Send and Ripley History Society Museum (1 mile north-east) and Guildford Castle (4.7 miles south-west). Open spaces near Send Marsh include Boldermere Lake and St Martha's Hill.
FAQs for Send Marsh
Can I fit a heat pump in Send Marsh without planning permission?
It comes down to the building and the spot chosen for the outdoor unit. The half-mile around the middle of Send Marsh holds about 7 listed buildings and structures. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Send Marsh, normally Guildford council).
Will you come out to Send Marsh?
Yes, and the size of the place makes no difference to how we work. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Do I need to service the system to keep the warranty?
Each manufacturer decides. If servicing is in the terms, missing one could affect a claim and we will tell you what your brand asks for.
Why does F-Gas certification matter?
F-Gas certification shows a company is approved to work on equipment containing fluorinated gases, such as the refrigerant in air conditioning and heat pumps. In Great Britain, that certification is a legal requirement, not an optional extra, and AirCon Doctor is certified.
Do you work for landlords and businesses?
Yes. From one rented home to commercial buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
Will I get records for the system?
Yes. You get a written record of each visit, including F-Gas records for any refrigerant work. Keep them with the manual and the warranty documents.
Can I get a grant for an air-to-air heat pump?
There is a £2,500 grant for air-to-air, but only under strict conditions. The system must replace the existing fossil-fuel heating, meet the home’s full heating demand, be installed by an MCS certified installer and be in a home.
Honest limits
We will always give you a straight diagnosis, so here’s what this work cannot put right:
- Formal advice on VAT for your situation
- Getting planning permission or listed building consent on your behalf
- Disconnecting or servicing a gas boiler
Not sure which it is? You can give us a ring on 07833 053749 or send an email and we will tell you honestly.
What the work covers
- Hot water cylinders
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Radiator systems
- Air-to-water heat pumps
- Underfloor heating
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead