Surrey · Heat pump installation

Heat pump installers in West Clandon

Air source heat pumps for West Clandon and the surrounding area: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.

  • Radiators that may be too small for a heat pump
  • Questions about where the outdoor unit can go
  • Comparing heat pump types

Air source heat pumps in West Clandon and nearby

About our air source heat pumps in West Clandon

Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers air-to-air heat pumps, homes heated by oil, LPG or gas and air-to-water heat pumps, and people most often call us about deciding which kind of heat pump suits the home and radiators that may be too small for a heat pump.

For a home around West Clandon that is off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027, on top of the £7,500.

Aftercare is simple, and most of it is in the manual: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.

Place
West Clandon (GU4)
Region
Surrey
Certified
F-Gas certified company, NICEIC approved, MCS
Quotes
A fixed-price quote up front
Typical price
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Phone
07833 053749
Page updated
30 October 2026

What a heat pump looks like in West Clandon

About 82% of households live in detached or semi-detached houses, according to Census 2021 figures. Houses usually have space for an outdoor unit and a hot water cylinder.

With Clandon Park about 1.2 miles south, it’s worth asking whether your own home is listed before planning a heat pump. Live in one of the older houses around Church of St Peter and St Paul? Expect the survey to look closely at heat loss and at the building’s planning status.

West Clandon is about 3 miles north-east of Guildford, in Surrey. West Clandon gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. West Clandon is one of 395 towns, villages and districts in Surrey where we work.

Not far from West Clandon, a recent job of ours was on Stoughton Road, Guildford (GU2), about 3 miles south-west: installing a Mitsubishi Electric wall-mounted unit in the living room and a second unit in the master bedroom.

Work in GU4 follows the same survey, fixed-price quote and written records as everywhere else we cover. From The Street, Lime Close and Lime Grove to the smaller roads in between, nowhere is left out. Places around West Clandon that are also on our list: Burntcommon (1 mile north), Send Marsh (2 miles north), Merrow (2 miles south-west), Send (2 miles north-west) and Burpham (2 miles west). Further out, we also cover Guildford (3 miles south-west), Woking (5 miles north-west), Camberley (11 miles north-west) and Epsom (11 miles north-east).

Local landmarks in West Clandon

In West Clandon, that means homes and buildings near The Bulls Head Public House and St Peter's Catholic School. There’s a railway station in West Clandon itself: Clandon station. Nearby you’ll also find Surrey Infantry Museum (1.3 miles south-west) and St. Luke’s Hospital (3.3 miles south-west). Green spaces nearby include Papercourt Marshes and St Martha's Hill.

Map of West Clandon © OpenStreetMap contributors

What owners can safely do

On air conditioning, the filters in the indoor unit are typically the one part owners can clean, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.

Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. Ask us to quote for a move instead.

Honest limits

Before booking, it helps to know what’s not included:

  • Tax advice on your own circumstances
  • Insulation work, such as loft or cavity wall insulation
  • Any gas work on the existing boiler

Not sure which it is? You can phone us on 07833 053749 or use the quote form and we’ll tell you honestly before booking.

What we work on in West Clandon

  • Radiator systems
  • Air-to-air heat pumps
  • Homes heated by oil, LPG or gas
  • Air-to-water heat pumps
  • Underfloor heating
  • Hot water cylinders

What we do, step by step

On the day, we arrive at the time agreed with you and check the plan with you first. Dust sheets go down over floors and anything close to the work, and the electrics are made safe before any panel comes off. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. A few photos help us make the most of a visit to West Clandon.

  1. We find out about your home and the heating you have now.
  2. Every room’s heat loss is worked out on site.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. Cost, grant and VAT appear on one fixed-price quote.
  5. Then it’s fitted, commissioned and registered with MCS.

Preparing for the visit

  • Mention any roof access, ladders or high-level work
  • Let us know where we can park and unload
  • Make sure we can reach the consumer unit or fuse board

Get a fixed-price quote

To get a fixed-price quote, phone 07833 053749, or email if that’s easier with the address and a few details about the rooms or units involved. A few pictures make it quicker. We reply to enquiries the same working day.

Ask for a quote

Related advice

Your questions about air source heat pumps in West Clandon

Does the Boiler Upgrade Scheme cover homes in West Clandon?

Yes, if the home and the heat pump meet the scheme’s rules: West Clandon is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. We hold MCS certification, so the application is ours to make for you.

Can I fit a heat pump in West Clandon without planning permission?

There’s no single answer: the building and the outdoor unit position decide it. Around 9 listed entries sit within 0.5 miles of central West Clandon. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Guildford council, typically the authority for West Clandon.

Do you work on commercial properties?

Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.

How much time does a heat pump install need?

The work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We confirm the timing after the survey, and you can call 07833 053749 or use the quote form to book it.

Do you offer emergency call-outs?

Yes. Our emergency line runs 24/7 for breakdowns that cannot wait. Ring 07833 053749 any time and explain the problem.

Do you cover West Clandon?

Yes. Our area takes in London and the counties of the South East, West Clandon included.

Which brands do you work with?

We work with the leading brands, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

System by system

Air-to-air heat pumps

A £2,500 Boiler Upgrade Scheme grant is available for air-to-air only if it replaces the fossil-fuel heating and meets the full heating demand. It also has to be fitted by an MCS certified installer, in a home.

Heat loss surveys

Without a proper survey, a heat pump can be too big or too small, and both cause problems.

What a customer said

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead