Greater London · Heat pump installation
Air Source Heat Pumps in Royal Docks
Air source heat pumps, in Royal Docks and nearby. Call for a fixed-price quote, and we’ll reply the same working day.
- Working out whether radiators need upsizing
- Planning and permitted development questions
- Finding a place for the outdoor unit
What happens on the day
Protection comes first: sheets over the floor and any furniture nearby and nothing is moved without asking you. Then the electrics are made safe and the work begins. It takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes, and we tidy up before we leave. Send us a few phone pictures and we can often price a straightforward job in Royal Docks before visiting.
- First we talk through the property and the current system.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- Installation, commissioning and MCS registration complete the job.
Before we arrive
- Make sure we can reach the consumer unit or fuse board
- Clear a path to the units and the space around them
- Give us access to the outside wall, roof or yard where the outdoor unit sits
How to get a quote
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from pictures and measurements. After that, we send a fixed price before any work starts.
Advice
Air source heat pumps in Royal Docks
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses, and for air-to-air systems we confirm the VAT on your quote. Please treat this as general information rather than tax advice. If the problem is questions about where the outdoor unit can go and questions about listed buildings or conservation areas, we can sort it out.
In a flat in Royal Docks, the lease and the freeholder typically decide where a heat pump can go. The planning rules for flats are stricter than for houses, and we check before designing.
The records are your system’s health record: a dated account of the work and the readings we took. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Place
- Royal Docks (E16, E6)
- Region
- Greater London
- Quotes
- A fixed-price quote up front
- Certified
- F-Gas certified, NICEIC approved, MCS
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
FAQs for Royal Docks
Will a heat pump in Royal Docks need planning permission?
It depends on the property. Around 3 listed entries sit within 0.5 miles of central Royal Docks. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Newham council, which is typically the planning authority for Royal Docks.
Can I have air conditioning in a flat in Royal Docks?
In many cases, yes, once the lease and the building’s rules are checked. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Which type of heat pump is right for my home?
It depends on your home, your heating and whether you want cooling. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases, and we set out the options after the survey.
Why use an F-Gas certified company?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It’s how you know the refrigerant is being handled legally and safely.
Do you work in Royal Docks?
Yes. We cover Royal Docks and the rest of Greater London, within the London and South East area we cover. To book, call 07833 053749 or email us.
Do you work on commercial properties?
Yes. From one rented home to commercial buildings, we work the same way: survey or diagnosis, a fixed price and proper paperwork.
Is there a Boiler Upgrade Scheme grant for air-to-air?
It can, as long as the system takes over the heating completely. The £2,500 applies when it replaces the fossil-fuel heating, covers the full heating demand, is fitted by an MCS certified installer and serves a home. Fitted alongside a boiler, it will not qualify.
Leave it or put it right?
Permitted development rules can change, and conditions vary between properties. Checking the position for your home at the survey stage avoids surprises later, including conservation areas, listed buildings and Article 4 directions. In a London building, getting the freeholder’s or agent’s agreement can take a while, so it’s worth starting early.
Whatever the property, the quote works the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we will go through it with you.
Why us?
- Manufacturer’s warranty terms explained on your quote
- MCS certification for heat pump work
- An F-Gas certified company, as the law requires
- Members of Checkatrade
Air source heat pumps in Royal Docks: the local picture
About 49% of homes in Royal Docks and the neighbourhoods around it have been built since 2000, according to Valuation Office Agency council tax records, and about 60% of households live in flats, according to Census 2021 figures. Newer homes normally lose less heat, which tends to suit a heat pump well. In flats, space for an outdoor unit and a cylinder can be limited, and the lease and freeholder come into it, so air-to-air is sometimes the better fit. For a London home, the outdoor unit position and the MCS noise check need careful planning.
Historic houses such as Queen's House, about 2.7 miles south-west, are a reminder that listed homes need consent before a heat pump goes in. If your home is near Custom House station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Royal Docks is about 1 mile south-east of Canning Town, in Greater London. For air source heat pumps in and around Royal Docks, it’s easy to get a fixed-price quote: please call 07833 053749 or use the quote form. Our area covers London and the South East, including Royal Docks. Our Greater London coverage runs to 764 places, Royal Docks among them. For properties nearby, see our London page, about 6 miles away.
Our nearest recent job to Royal Docks was on Greenwich High Road, Greenwich (SE10), about 3 miles south-west: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Being close to the A1020, Royal Docks is easy for our engineers to reach for visits of every kind. Our engineers cover all of the E16 and E6 postcode area for air source heat pumps. Other places close to Royal Docks include Custom House (1 mile west), Silvertown (1 mile south-west), North Woolwich (1 mile south-east), West Silvertown (1 mile west) and Canning Town (1 mile north-west). Further out, we also cover London (6 miles west), City of Westminster (8 miles west), Marylebone (8 miles west) and Kensington (11 miles west).
Around Royal Docks
In Royal Docks, that means homes and buildings near Royal Docks Academy, Beckton District Park and The Royal Docks Community School and the streets around them. For rail, the closest station is Custom House station, roughly 0.7 miles west. Nearby you’ll also find Albert Dock Seamen's Hospital (within half a mile north-west) and North Woolwich Old Station Museum (1 mile south-east). For a walk, there’s Gilbert's Pit.
Looking after your system
Simple habits make a real difference. We recommend:
- Leave indoor units unobstructed
- Clear leaves and debris from the outdoor unit
- Let the heat pump run steadily, as set up at handover
We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Don’t cover radiators with furniture or heavy curtains so the heat can get into the room.
Towns and villages near Royal Docks
What else we do in Royal Docks
Honest limits
We’ll always give you a straight diagnosis, so here’s what this work can’t put right:
- Grants for hybrid systems or replacements of low-carbon systems
- Draught-proofing and insulation upgrades
- Planning decisions, which rest with the council
If in doubt, give us a ring on 07833 053749 or fill in the contact form and we’ll say what we think before booking.
Parts of the system we cover
- Air-to-water heat pumps
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
- Hot water cylinders
- Radiator systems
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager