Greater London · Heat pump installation
Heat pump installation in Silvertown, Greater London
Heat pump installation, in Silvertown and nearby. Call for a fixed-price quote, and we will reply the same working day.
- Planning and permitted development questions
- Deciding which kind of heat pump suits the home
- Questions about the Boiler Upgrade Scheme
Different systems, different jobs
Heat loss surveys
The survey covers the building fabric and how air moves through it, and the size of each room.
The Boiler Upgrade Scheme
Eligibility depends on the property and the scheme rules and we confirm it before anything is agreed.
Air source heat pumps for homes and businesses in Silvertown
Heat pumps run at lower flow temperatures than most boilers, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. If the problem is working out where a cylinder could go and checking eligibility for a heat pump grant, we can sort it out.
For flats in Silvertown, the lease, the freeholder and the rules for flats all come into it. The planning rules for flats are stricter than for houses, and we check before designing.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Each brand sets its own conditions, so we go through them with you rather than leave you to find the small print.
- Location
- Silvertown (E16, SE10, SE7)
- Wider area
- Greater London
- Quotes
- A fixed-price quote up front
- Costs
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Response
- We reply the same working day
- Accreditations
- F-Gas certified company, NICEIC approved, MCS
- Phone
- 07833 053749
- Updated
- 30 October 2026
Also near Silvertown
What else we do in Silvertown
Your questions about air source heat pumps in Silvertown
Can I get the Boiler Upgrade Scheme grant in Silvertown?
Silvertown is in England, where the Boiler Upgrade Scheme runs. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You do not apply yourself: the MCS certified installer does, which is us.
Can you fit air conditioning in a London flat in Silvertown?
Often, yes, but the lease and the freeholder typically have a say. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Why does F-Gas certification matter?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
Do you look at the job first?
Yes, always. Diagnosis comes before treatment: the survey tells us what the job needs and how to do it and the fixed price is built on it.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.
Do I get paperwork after the visit?
Yes, always. New installations come with commissioning details, F-Gas records and warranty information, and repairs and services get a record of the work.
Can we book visits on a schedule?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Each visit is written up and F-Gas records kept where they apply.
What affects the cost of air source heat pumps
Typical ranges are on our prices page, and your quote is built on your job. The quote depends on:
- What state the existing equipment is in
- The number of rooms, units or zones
- Whether it’s a one-off job or part of a maintenance contract
The price reflects the work, not guesswork. That’s why every job is looked at first, and the price is agreed before any work starts.
Before you get in touch
To speed up the quote, please include:
- The make and model of the system, from the label
- The remote or wall controller showing any error
- Your consumer unit or fuse board
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, you get a fixed price before any work is booked.
Heat pumps in Silvertown: local notes
About 84% of homes across Silvertown and its surrounding area have been built since 2000, according to Valuation Office Agency council tax records, and the last census (2021) found about 90% of households live in flats. Better insulated, newer homes are often a good match for a heat pump. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Queen's House, roughly 1.9 miles south-west, is a reminder to check your home’s listing status: permitted development does not cover listed buildings. If you live near Custom House station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Silvertown is about 1 mile south of Canning Town, in Greater London. Our engineers cover Silvertown for air source heat pumps, along with the rest of Greater London. Our list for Greater London has 764 entries and Silvertown is among them.
The closest recent job we can point to from Silvertown was on Greenwich High Road, Greenwich (SE10), about 2 miles south-west: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Our engineers cover all of E16, SE10 and SE7 for air source heat pumps. If you need air source heat pumps at a property on Booth Road, Thames Road and Knights Road or anywhere close by, our engineers can take on the work. Places around Silvertown that are also on our list: West Silvertown (1 mile north-west), Custom House (1 mile north), Royal Docks (1 mile north-east), Canning Town (1 mile north) and Limmo Peninsula (1 mile north-west). Larger places within reach include London (5 miles west), City of Westminster (8 miles west), Marylebone (8 miles west) and Kensington (10 miles west).
Local landmarks in Silvertown
Locally, jobs take us to houses, flats and workplaces close to Anchor & Hope pub, Thames Barrier Park and The Royal Docks Community School. The closest station to Silvertown is Custom House station, roughly 0.7 miles north of the centre. A little further out are Charlton Athletic Museum (1 mile south) and Gallions Reach Shopping Park (2.3 miles east). The countryside around Silvertown includes Tower Hill and Gilbert's Pit.
Looking after it afterwards
How well a system lasts depends on use and care. Here’s what we suggest:
- Ask about the grant before you commit
- Read the manufacturer’s warranty terms for your brand
- Diary the next service
Now and then in cold weather, the outdoor unit defrosts itself. It may give off steam or sound different for a few minutes and it’s part of how the system works.
Let the heat pump run steadily rather than switching it on and off as explained at handover.
How the visit works
If the system has to be off for part of the visit, we tell you before we start so it does not catch you out. For businesses, we can usually work room by room or zone by zone. The work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Parking bays, permits and roof or balcony access are the first things we ask about in Silvertown.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We recommend air-to-water or air-to-air and check the grant position.
- We install the heat pump and connect it up.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Preparing for the visit
- Make sure someone can let us in at the agreed time
- Let us know where we can park and unload
- Mention any managing agent or landlord rules we need to follow
How to get a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and simple jobs can often be priced without a visit.
Advice
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead