Surrey · Heat pump installation
Air Source Heat Pumps in Oxted
Air source heat pumps in and around Oxted, from the first look to the final check with the price fixed before work begins.
- Choosing between air-to-water and air-to-air
- Planning and permitted development questions
- Not knowing whether a grant applies
How we handle air source heat pumps in Oxted
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. The work covers underfloor heating, air-to-water heat pumps and air-to-air heat pumps, and the jobs we see most are plans to switch to electric heating with a heat pump and finding a place for the outdoor unit.
Whether a home near Oxted has mains gas makes a difference to the grant. Homes heated by oil or LPG with no mains gas can get an extra £1,500 on the Boiler Upgrade Scheme until March 2027.
Equipment warranty comes from the manufacturer, on its own terms, and we explain those terms on your quote. Terms differ from brand to brand, and we are happy to talk you through them.
- Place
- Oxted (RH8)
- Wider area
- Surrey
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- A fixed-price quote up front
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Response
- We reply the same working day
- Call
- 07833 053749
- Reviewed
- 30 October 2026
After we have gone
To keep the system working properly:
- Ask about the grant before you commit
- Keep radiators clear
- Avoid switching the heat pump on and off often
If anything does not seem right after installation, phone 07833 053749, or email if that’s easier and we’ll talk it through. Annual servicing helps keep the system working well.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on, so keep it clear all year.
Air source heat pumps in Oxted: the local picture
The 2021 Census found about 66% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.
If you live near Hurst Green station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Oxted is about 7 miles east of Redhill, in Surrey. For air source heat pumps in and around Oxted, please give us a ring on 07833 053749 or send an email for a fixed-price quote. We work across London and the South East, including Oxted. Across Surrey, we cover 395 places, and Oxted is one of them. The nearest of our city pages is East Grinstead, around 8 miles from Oxted.
One of our recent jobs in Oxted was on Granville Road (RH8): installing a Mitsubishi Electric wall-mounted unit in the home gym and a second unit in the master bedroom.
You will find Oxted on the A25, so it’s easy for us to get to for surveys and visits. We cover homes and businesses on Station Road West, Station Road East and High Street and the roads around them. Places around Oxted that are also on our list: Hurst Green (1 mile south), Limpsfield (1 mile north-east), Pains-Hill (1 mile east), Tandridge (2 miles south-west) and The Chart (2 miles east). Further out, we also cover Epsom (13 miles north-west), Horley (9 miles south-west), Redhill (7 miles west) and Ewell (13 miles north-west).
Around Oxted
Typical jobs here are in properties near Oxted School and Hurst Green Infant School. For rail, the closest station is Hurst Green station, about 0.5 miles south-east of the centre. Nearby you will also find Bletchingley Castle (4.6 miles west) and East Surrey Museum (4 miles north-west). The countryside around Oxted includes Bay Pond and Botley Hill.
What owners can safely do
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Places near Oxted
What else we do in Oxted
Common problems we fix in Oxted
Homes off the gas grid, heated by oil or LPG, are often good candidates to look at. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas where the home is eligible.
Customers usually contact us after spotting something like this:
- Deciding on the outdoor unit position
- Comparing heat pump types
- Checking whether planning permission is needed
Titsey Place lies about 2 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Questions to ask before you book
- If the quote is based on a survey, photos or a diagnosis
- Whether the quote shows VAT clearly
- Why the equipment they’re quoting suits the job
FAQs for Oxted
Is Oxted within the area you cover?
Yes, smaller places are covered as well as towns. A few photos and the postcode are enough to get things started.
Do I need planning permission for a heat pump in Oxted?
It comes down to the building and the spot chosen for the outdoor unit. The half-mile around the middle of Oxted holds about 6 listed buildings and structures. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where necessary, we check with the local planning authority (for Oxted, usually Tandridge council).
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and explain why.
Will you work on another installer’s system?
Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Send us the make and model, and any records you have.
Do I need to service the system to keep the warranty?
For some brands, yes. Read the manufacturer’s terms, or send us the make and model and we’ll explain them and stick to the interval they set.
Can you set up regular servicing?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Each visit is written up, with F-Gas records where refrigerant work is involved.
Is the equipment covered by a warranty?
It’s the manufacturer’s, and the terms are theirs. Some terms depend on regular servicing by a qualified engineer so it’s worth keeping the service records.
The process
The first job on site is protection: sheets over the floor and any furniture nearby, and we ask before moving anything. After that, anything electrical is made safe and we start. The work on site takes a few days on site, depending on the cylinder, the radiators and the pipework involved, and we clear up before we go. We plan the visit to Oxted from the survey or your pictures.
- We talk through your home, your current heating and what you want from a heat pump.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Keep pets out of the rooms we’re working in
- Tell us about any building rules, permits or sign-in
- Have the make and model of any existing unit to hand
Getting a quote
Need a price for air source heat pumps? Please ring 07833 053749 or send an email with a few details about the property. We will talk you through the options and give you a fixed-price quote before anything is booked.
Advice
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager