Surrey · Heat pump installation

Heat pump installation in Hurst Green, Surrey

Looking for air source heat pumps in Hurst Green? We diagnose first, fix the price and book the work around you, finishing with proper records.

  • Questions about the Boiler Upgrade Scheme
  • Wanting to stop using oil, LPG or gas for heating
  • A boiler that is getting old

Air source heat pumps for Hurst Green

Common questions in Hurst Green

Is Hurst Green within the area you cover?

Yes, smaller places are covered as well as towns. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.

Is the heat pump grant available in Hurst Green?

Hurst Green is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You don’t apply yourself: the MCS certified installer does, which is us.

Which type of heat pump is right for my home?

Air-to-water heats radiators or underfloor heating and hot water; air-to-air heats rooms through indoor units and can cool them. With air-to-air, hot water needs another source and the survey helps decide.

Do you offer emergency call-outs?

Yes, day and night. Call the emergency line and tell us the make, the symptoms and any error code, and we’ll advise on what to do next.

What accreditations do you have?

As the law requires for refrigerant work, we are an F-Gas certified company. We’re also NICEIC approved, MCS certified for heat pumps and Checkatrade members.

Why use an F-Gas certified company?

Certification shows a business is approved to work on systems that hold F gas refrigerant. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.

Do I need planning permission for a heat pump?

In England, many air source heat pumps on houses can be permitted development, if the conditions are met. These include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), not being used solely for cooling and not being within the curtilage of a listed building.

Air source heat pumps in Hurst Green

Heat pumps run at lower flow temperatures than most boilers which means some radiators may need upsizing. We check each radiator against the room’s heat loss and anything that needs changing is in the quote. The work covers hot water cylinders, air-to-air heat pumps and homes heated by oil, LPG or gas, and the jobs we see most are working out whether radiators need upsizing and checking whether planning permission is needed.

Homes around Hurst Green normally have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.

Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Terms differ from brand to brand, and we’re happy to talk you through them.

Where
Hurst Green (RH8)
Region
Surrey
Approvals
NICEIC approved, F-Gas certified, MCS
Costs
£8,000–£16,000 before the grant, 0% VAT on homes
Quote
A fixed price before any work starts
Phone
07833 053749
Checked
30 October 2026

Why deal with it now?

Planning rules have specific conditions. We look at the planning position early, so there are no surprises, including conservation areas, listed buildings and Article 4 directions. Dealing with it now is typically simpler than a breakdown later.

The price reflects the work, not guesswork. That’s why every job is looked at first, and the price is agreed before we start.

Why people in Hurst Green choose us

  • MCS certified for heat pumps
  • Members of Checkatrade
  • Diagnosis first, then a fixed price
  • An F-Gas certified company, as the law requires

Read our cost guide or how to check a contractor.

Honest limits

We won’t sell you work that does not address the problem, so here are the limits:

  • Improving the building’s insulation
  • Formal advice on VAT for your situation
  • Getting planning permission or listed building consent on your behalf

If in doubt, phone us on 07833 053749 or drop us a line and we will say what we think.

What we work on in Hurst Green

  • Air-to-air heat pumps
  • Hot water cylinders
  • Underfloor heating
  • Radiator systems
  • Homes heated by oil, LPG or gas
  • Air-to-water heat pumps

What we do, step by step

Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Photos of the existing unit help with repairs and servicing in Hurst Green.

  1. It begins with your house and the heating it relies on now.
  2. We measure heat loss for every room.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. A fixed-price quote explains the cost, the grant position and the VAT.
  5. Then it’s fitted, commissioned and registered with MCS.

How to prepare

  • Tell us about parking and loading
  • Tell us about any building rules, permits or sign-in
  • Arrange for someone to be there to let us in

Get a fixed-price quote

Published ranges are a starting point; the quote is built on your property, because no two buildings, rooms or systems are the same. After a look at the job, by pictures or a survey, the price is fixed. To get going, ring 07833 053749 or email us.

Get a price

Related advice

What the work involves, system by system

Heat loss surveys

Getting the survey right avoids undersized or oversized systems and that matters for comfort and running.

Outdoor unit position and planning

Under permitted development, the outdoor unit must be 1.5 m³ or less, compliance with MCS 020(a), and use for more than cooling alone. It cannot be within the curtilage of a listed building.

What a heat pump looks like in Hurst Green

VOA council tax data date about 42% of homes in Hurst Green and the neighbourhoods around it to the post-war years, 1945 to 1972, and about 63% of households live in detached or semi-detached houses, according to the 2021 Census. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks. Houses typically have space for an outdoor unit and a hot water cylinder. In the mile around Hurst Green’s centre, 3 conservation areas have been designated. The Old Cottage, listed at grade II*, is one of roughly 6 protected buildings and structures in the half-mile around Hurst Green’s centre. For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with the local planning authority (normally Tandridge council) where necessary.

If your home is one of the older properties near St Agatha's Hall, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. Historic houses such as Titsey Place, about 2.3 miles north, are a reminder that listed homes need consent before a heat pump goes in.

Hurst Green is about 1 mile south of Oxted, in Surrey. Hurst Green gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we have finished. Across Surrey, we cover 395 places, and Hurst Green is one of them. The nearest of our city pages is East Grinstead, around 8 miles from Hurst Green.

Not far from Hurst Green, a recent job of ours was on Granville Road, Oxted (RH8), about 1 mile north: installing a Mitsubishi Electric wall-mounted unit in the home gym and a second unit in the master bedroom.

Our engineers work on Oast Road, Spring Lane and Quarry Road and the roads around them. Our working area takes in RH8. Nearby, we also cover air source heat pumps in Oxted (1 mile north), Limpsfield (1 mile north-east), Pains-Hill (1 mile east), Tandridge (2 miles west) and Merle Common (2 miles south-east). Within a short drive, we also cover Epsom (13 miles north-west), Horley (9 miles south-west), Redhill (7 miles west) and Ewell (13 miles north-west).

Local landmarks in Hurst Green

In Hurst Green, that means homes and buildings near Hazelwood School and Oxted School. There’s a railway station in Hurst Green itself: Hurst Green station. A little further out are Haxted Watermill Museum (4 miles south) and Bletchingley Castle (4.6 miles west). The countryside around Hurst Green includes Bay Pond and Botley Hill.

Map of Hurst Green © OpenStreetMap contributors

From one of our customers

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead