Kent · Heat pump installation
Heat pump installers in Old Tree
Expert air source heat pumps for Old Tree: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Plans to switch to electric heating with a heat pump
- Choosing between air-to-water and air-to-air
- Checking eligibility for a heat pump grant
Air source heat pumps in Old Tree, done properly
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. That follows HMRC Notice 708/6, and it does not apply to businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. The work covers radiator systems, underfloor heating and air-to-water heat pumps, and people most often call us about working out whether radiators need upsizing and no space for a hot water cylinder.
Homes around Old Tree normally have room outside for a heat pump, so the design focuses on heat loss and radiators.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. If that applies to your system, booking the service on time keeps the record straight, and every service is written up.
- Location
- Old Tree (CT3)
- Region
- Kent
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Pricing
- Fixed-price quote after a site survey
- Accreditations
- NICEIC and F-Gas, MCS
- Telephone
- 07833 053749
- Updated
- 30 October 2026
Air source heat pumps around Old Tree
Old Tree lies within about 3 miles of the sea. For a heat pump near the sea, ask about any coastal protection option the manufacturer offers. Central Old Tree is inside the Ford, Maypole and Oldtree Conservation Area. 5 conservation areas lie within a mile of central Old Tree. About 7 listed entries lie within half a mile of central Old Tree, Shelvingford Farmhouse (grade II*) among them. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Canterbury City council, which typically handles Old Tree where necessary. The 2021 Census found about 78% of households in detached or semi-detached houses. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Older homes near Church of the Holy Cross may need extra checks for planning and heat loss before a heat pump is designed.
Old Tree is about 3 miles south-east of Herne Bay, in Kent. From the centre of Old Tree to the outskirts, our engineers cover air source heat pumps, from small jobs to large ones. Across Kent, we cover 922 places, Old Tree among them. The nearest of our city pages is Bromley, around 50 miles from Old Tree.
All of CT3 is within our area. Close to Old Tree, our area also takes in Maypole (1 mile west), Hoath (1 mile south-west), Millbank (1 mile north-west), Knave's Ash (1 mile south-west) and Hollow Street (1 mile south-east). Larger places within reach include Canterbury (6 miles south-west), Margate (10 miles east), Dover (15 miles south) and Ramsgate (10 miles east).
Around Old Tree
In Old Tree, that means homes and buildings near Curtis Wood and Spires Academy, among other places. The closest station to Old Tree is Herne Bay station, about 2.9 miles north-west. Well-known places in the area include St Martins Hospital (5.1 miles south-west). Open spaces near Old Tree include West Blean and Thornden Woods.
Places near Old Tree
Other services in Old Tree
What happens on the day
Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. On site, the work takes a few days for most air-to-water installations, with air-to-air systems often quicker. Seeing the property in pictures first means the trip to Old Tree can be planned properly.
- We start with your plans and the property.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Make sure we can reach the consumer unit or fuse board
- Move furniture away from the wall where we will be working
- Have the make and model of any existing unit to hand
Ask for a quote
To help us quote: where the property is and what kind of building it is, photos of the rooms or units, the brand and model of anything already fitted and any symptoms, from error codes to drips. Then phone us on 07833 053749 or email us.
Related advice
What air source heat pumps can’t fix
A few issues sit outside what this work can do:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Getting planning permission or listed building consent on your behalf
- Formal advice on VAT for your situation
If in doubt, ring 07833 053749 or drop us a line and we will say what we think.
What the work covers
- Air-to-air heat pumps
- Underfloor heating
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Radiator systems
Old Tree questions
Do you cover smaller places like Old Tree?
Yes, smaller places are covered as well as towns. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is the heat pump grant available in Old Tree?
Yes, the scheme covers homes in England, including Old Tree, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You do not apply yourself: the MCS certified installer does, which is us.
Which accreditations do you hold?
F-Gas certified, NICEIC approved and MCS certified for heat pumps, and we’re Checkatrade members. Engineers who handle refrigerant hold their own F-gas qualifications as well.
What warranty do I get?
Warranty comes from the manufacturer and depends on the brand and product. Daikin, for example, gives a standard 2 years on split air conditioning, and we explain the terms for whichever brand you choose.
Can you look at a system you didn’t fit?
Yes. Systems fitted by other companies are fine from all the leading brands. Tell us the make and model and send any paperwork you have.
How long does a heat pump installation take?
An installation takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We confirm the timing after the survey, and you can ring us on 07833 053749 to book it.
Will my radiators work with a heat pump?
We find out during the survey. Rooms where the radiator is big enough stay as they are and any changes are in the quote.
Why deal with it now?
A sudden boiler failure rarely leaves room to plan a heat pump properly. Planning ahead gives time for the heat loss survey, the design and the grant application while the old heating still works. Booking before summer means the work in Old Tree is done before the hot weather.
Putting several jobs into one visit often makes better use of the time. Mention every unit or room you need covered, and you’ll get one fixed price.
What you get with us
- F-Gas certified company
- We work on all the leading brands
- Diagnosis first, then a fixed price
- Covering London and the South East
Take a look at what air conditioning costs and how to check a contractor.
How we price air source heat pumps
The survey or diagnosis tells us what the work involves. The main factors are:
- How far the pipework has to run, and where
- What kind of system it is
- The equipment or parts the job needs
Leaving a fault or an overdue service rarely makes the work cheaper. Faults and wear in a system tend to grow, and a system working harder than it should costs more to run. If you’re not sure what’s needed, ring us on 07833 053749 for straight advice and a fixed price.
What to send for a quote
When you contact us, these details help:
- Your consumer unit or fuse board
- The postcode and whether it’s a home, flat or business
- The outdoor side of the property, including any roof or flat area
VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. For a fixed-price quote, phone us on 07833 053749, or email if that’s easier.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager