Kent · Air conditioning repair

Air con repairs in Old Tree

Air conditioning repair, for Old Tree and the surrounding area. Call for a fixed-price quote, and we will reply the same working day.

  • Air conditioning running but not cooling
  • Ice forming on the indoor unit or pipes
  • New noises from the system

Air conditioning repair in Old Tree and nearby

What a repair looks like in Old Tree

Old Tree is within about 3 miles of the coast. Coastal outdoor units can suffer from corroded coils and terminals, which can lead to poor cooling or trips. The centre of Old Tree lies within the Ford, Maypole and Oldtree Conservation Area. Draw a one-mile circle round the middle of Old Tree and it takes in 5 conservation areas. Shelvingford Farmhouse, listed at grade II*, is one of roughly 7 protected buildings and structures in the half-mile around Old Tree’s centre. For most visits that makes no difference. It only comes up when an outdoor unit has to be replaced on a protected building. The last census (2021) found about 78% of households in detached or semi-detached houses. If the outdoor unit is high up or behind a locked gate, mention it when you book.

A photo of the error code and the unit’s rating label helps us plan the repair. Schools such as Hoath Primary School can report a fault on the 24/7 line and have non-urgent work done out of term.

Old Tree is about 3 miles south-east of Herne Bay, in Kent. Old Tree gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Count every place we list in Kent and you reach 922, with Old Tree on the list. Bromley, roughly 50 miles off, has its own page on this site.

Jobs in CT3 are looked at, quoted and booked the same way as anywhere else. Places around Old Tree that are also on our list: Maypole (1 mile west), Hoath (1 mile south-west), Millbank (1 mile north-west), Knave's Ash (1 mile south-west) and Hollow Street (1 mile south-east). Within a short drive, we also cover Canterbury (6 miles south-west), Margate (10 miles east), Dover (15 miles south) and Ramsgate (10 miles east).

Local landmarks in Old Tree

Around Old Tree, our work takes us to homes and businesses near Curtis Wood and Spires Academy and the streets around them. For rail, the closest station is Herne Bay station, about 2.9 miles north-west. Other landmarks nearby include St Martins Hospital (5.1 miles south-west). For a walk, there’s West Blean and Thornden Woods.

Map of Old Tree © OpenStreetMap contributors

About our air conditioning repair in Old Tree

Faults on all the leading makes are part of our everyday work, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Systems fitted by other installers are fine too, so tell us the make and model if you know it. Common call-outs are for drips from the indoor unit and a noisy indoor or outdoor unit, across heat pumps, VRF systems and ducted systems.

Around Old Tree, outdoor units often sit close to gardens and hedges, so leaves, seeds and cobwebs on the coil are worth checking first.

Any work on the refrigerant circuit is recorded: the work carried out, the refrigerant involved and the quantities. Keep the records with the manual and the warranty documents, as a manufacturer or a future engineer may ask to see them.

Location
Old Tree (CT3)
Region
Kent
Replies
Same working day
Quote
Fixed after a survey or pictures
Approvals
F-Gas certified company, NICEIC approved
Prices
£75 + VAT call-out, then a fixed repair price
Call
07833 053749
Checked
30 October 2026

For landlords and property managers

Managing agents often deal with us directly. Send the address, what’s needed and how access works, and we’ll send a fixed-price quote.

Whether it’s one property or many, you get the same standard: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.

What affects the cost of air conditioning repair

Every job gets its own quote. This is what makes a difference:

  • Which make and model is being fitted or worked on
  • Whether it’s a simple split or a larger system
  • The distance and route between the indoor and outdoor units

What you pay reflects the actual work. That is why we look at the job first, from pictures or on a survey, and the price is agreed before we start.

What we need to know

When you call or email, it’s useful to have:

  • Where the outdoor unit is, or where you’d like it
  • The remote or wall controller showing any error
  • The rating plate or label on any existing unit

Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your photos and details. After that, we send a fixed price so you know the cost before we begin.

What we do, step by step

Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes anything from an hour or so to a full day, depending on the fault and the parts. Photos of the room and the outside of the property help us plan a visit to Old Tree.

  1. First the diagnosis: fault codes read, electrics and airflow checked, drain and refrigerant tested.
  2. Next, a plain explanation and a fixed price.
  3. If the repair is not worth doing, we say so and explain the options.
  4. Treat: carry out the repair, sealing any leak before refrigerant goes back in.
  5. Sign off: prove it works and record the visit.

Before we arrive

  • Make sure we can reach the outdoor unit, or where it will go
  • Keep pets and children away from the work area
  • Arrange for someone to be there to let us in

Getting a quote

For air conditioning repair in Old Tree, ring us on 07833 053749 or use the quote form. Let us know the type of property and what you need, plus some photos if they’re to hand. We reply the same working day.

Ask for a quote

Read more

Leave it or put it right?

The rules on refrigerant affect repairs. R410A systems can still be repaired legally, though the GB phase-down is making R410A harder and dearer to buy, so for older systems we compare the cost of a repair with a replacement. A dirty or faulty system works harder and costs more to run.

Height, access and the distance between the indoor and outdoor units all affect the cost. Each of those is built into the quote and give you a fixed price before we start.

Why us?

  • Members of Checkatrade
  • F-Gas certified company
  • Electrical work covered by our NICEIC approval
  • Manufacturer’s warranty terms explained on your quote

See how installs are priced and how to check a contractor.

Your questions about air conditioning repair in Old Tree

Does sea air affect air conditioning in Old Tree?

It can, as Old Tree is within about 3 miles of the sea, where salt in the air is hard on coils and fixings. We look for corroded coils, fixings and connections on coastal repairs.

Who do I call if my air conditioning fails in Old Tree out of hours?

The emergency line is open around the clock, and Old Tree is one of the places it covers. Tell us the make, model and any error code when you call; repair call-outs start from £75 + VAT.

How soon will you get back to me?

The same working day. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.

Why use an F-Gas certified company?

For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before booking and we will gladly show you ours.

How long does the visit take?

That depends on what’s involved, but as a guide it takes a single visit for many faults, while some repairs need a second visit once parts arrive. We’ll give you a firmer idea when we quote.

What causes water to leak from an air conditioning unit?

The condensate drain or pump is the usual cause: a blockage, a kink or a pump that has stopped. Turn the system off to stop the water and give us a call.

Is there a survey before the work?

Yes. Photos often do the job for simple work, while larger systems and faults that need testing are seen on site.

What a customer said

“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”

Sarah M., East Grinstead

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead