Kent · Heat pump installation
Heat pump installers in Hollow Street
We cover Hollow Street for air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- Questions about the Boiler Upgrade Scheme
- Checking whether planning permission is needed
- Working out where a cylinder could go
Your questions about air source heat pumps in Hollow Street
Is Hollow Street within the area you cover?
Yes, smaller places are covered as well as towns. A few pictures and the postcode are enough to get things started.
Is the heat pump grant available in Hollow Street?
Hollow Street is covered, as the scheme runs across England and Wales. The amount depends on the type of heat pump, and the survey confirms which applies. You do not apply yourself: the MCS certified installer does, which is us.
How long will it take to install a heat pump?
The work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We confirm the timing after the survey, and you can give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk to book it.
Are you F-Gas certified?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Can landlords and managing agents book you?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size in Hollow Street and across Kent. Let us know who the records should go to.
Do you work on all makes?
We work with the leading brands, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
Who is responsible for leak checks?
Whoever operates the equipment, together with the technicians who service it. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
Air source heat pumps in Hollow Street, done properly
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home; adding it alongside a boiler does not qualify. If the problem is working out whether radiators need upsizing and checking eligibility for a heat pump grant, we can help.
For a home around Hollow Street that’s off mains gas and heated by oil or LPG, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Place
- Hollow Street (CT3)
- Wider area
- Kent
- Replies
- Answered the same working day
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- NICEIC and F-Gas, MCS
- Price
- Fixed, in writing
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Why deal with it now?
The two types suit different homes and needs. Air-to-water heats radiators and hot water, and can attract a £7,500 grant where eligible; air-to-air heats and cools rooms, and only qualifies for £2,500 under strict conditions. We explain which makes sense for you. Planning ahead for a job in Hollow Street means we can bring everything needed.
Putting several jobs into one visit often makes better use of the time. Tell us about everything you’d like looked at and we will price it together.
Why choose AirCon Doctor in Hollow Street
- Leading brands including Daikin, Mitsubishi Electric and Fujitsu
- Checkatrade member
- An F-Gas certified company, as the law requires
- MCS certified for heat pumps
Heat pumps in Hollow Street: local notes
The last census (2021) found about 76% of households in detached or semi-detached houses. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder. The centre of Hollow Street lies within the Hollow Street and Chislet Forstal Conservation Area. In the mile around Hollow Street’s centre, 5 conservation areas have been designated. About 6 listed entries lie within half a mile of central Hollow Street, Church of St Mary the Virgin (grade I) among them. For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the local planning authority (normally Canterbury City council) where necessary.
Every heat pump design starts with a room-by-room heat loss calculation. Period properties close to Church of St Mary the Virgin can suit a heat pump, though insulation and any heritage protection are checked first.
Hollow Street is about 3 miles south-east of Herne Bay, in Kent. For air source heat pumps in and around Hollow Street, it’s easy to get a fixed-price quote: please phone 07833 053749 or write to us at info@aircondoctor.co.uk. Our area covers London and the South East, Hollow Street included. We cover 922 places across Kent. There’s also a page for Bromley, about 51 miles away.
Every address in CT3 is covered, from the main roads to the quietest streets. We also cover Chislet (1 mile north-east), Chitty (1 mile north-east), Old Tree (1 mile north-west), Boyden Gate (1 mile north) and Hoath (1 mile west). Further out, we also cover Canterbury (6 miles south-west), Margate (9 miles east), Dover (14 miles south) and Ramsgate (10 miles east).
Landmarks near Hollow Street
Locally, jobs take us to houses, flats and workplaces close to Grove Ferry Picnic Area and Spires Academy. For rail, the closest station is Sturry station, about 3.6 miles south-west of the centre. Well-known places in the area include St Martins Hospital (5.1 miles south-west). Not far away are West Blean and Thornden Woods.
Other services in Hollow Street
What happens on the day
The work area is kept tidy throughout, with dust sheets down and offcuts and packaging cleared up. If we need to drill through a wall, we agree the spot with you first. The visit takes a few days for most air-to-water installations, with air-to-air systems often quicker. Somewhere like Hollow Street, it helps to know about lanes, gates and where to park.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Before we arrive
- Have the make and model of any existing unit to hand
- Mention any parking restrictions near the property
- Make sure someone can let us in at the agreed time
Get a fixed-price quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
Read more
Let and managed properties
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Tell us who the contact on site is and who should receive the paperwork, and we’ll keep everyone informed.
Larger air conditioning systems in buildings need more than servicing: a TM44 inspection by an accredited energy assessor is required at least every 5 years for systems over 12 kW. We can arrange it, prepare the system for it and fix what it finds.
What affects the cost of air source heat pumps
Our prices page gives typical ranges, and your quote is built on your job. What we look at:
- The type of system, from a single split to a larger system
- The number of rooms, units or zones
- Access, including height, roofs and ladders
What you pay reflects the actual work. That’s why every job is looked at first, and the price is agreed before work begins.
Asking for a quote
To help us quote quickly, send us:
- A few photos of the room and the wall the unit is on, or will go on
- Your consumer unit or fuse board
- A short video of any fault, such as a noise or a flashing light
To get a fixed-price quote, call us on 07833 053749, or email if that’s easier and tell us about the property and what you need. Photos help a lot. We reply to enquiries the same working day.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager