Greater London · Heat pump installation
Air Source Heat Pumps in London Docklands
Air source heat pumps in London Docklands from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- Questions about where the outdoor unit can go
- Checking eligibility for a heat pump grant
- Ageing boilers that will need replacing
How we handle air source heat pumps in London Docklands
Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers hot water cylinders, homes heated by oil, LPG or gas and underfloor heating, and common reasons people get in touch are ageing boilers that will need replacing and no space for a hot water cylinder.
Terraced houses in a London area like London Docklands can suit a heat pump well, provided the outdoor unit can sit somewhere that passes the MCS noise check.
The records are your system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler and it’s worth keeping safe.
- Where
- London Docklands (E14, SE16, E22)
- Wider area
- Greater London
- Pricing
- Fixed after a survey or photos
- Accreditations
- NICEIC approved, F-Gas certified, MCS
- Replies
- Same working day
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Telephone
- 07833 053749
- Updated
- 30 October 2026
After we have gone
To keep the system working properly:
- Let the heat pump run steadily, as set up at handover
- Know the servicing conditions in your warranty
- Find out the grant position at the survey
If anything does not seem right after installation, ring us on 07833 053749 or write to us at info@aircondoctor.co.uk and we will look into it. Annual servicing helps keep the system working well.
Leave space around the outdoor unit. Airflow is what it runs on, so keep it clear all year.
System by system
Hot water cylinders
Cylinder size is based on your household’s needs.
The Boiler Upgrade Scheme
Only one grant is available per property, and it can’t replace a low-carbon system. Hybrids are excluded.
Questions from London Docklands
Do I need planning permission for a heat pump in London Docklands?
There’s no single answer: the building and the outdoor unit position decide it. The St Matthias' Church Conservation Area is close to the centre of London Docklands. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for London Docklands, normally Tower Hamlets council).
Can I get the Boiler Upgrade Scheme grant in London Docklands?
London Docklands is in England, where the Boiler Upgrade Scheme runs. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. You do not apply yourself: the MCS certified installer does, which is us.
Do you provide F-Gas records?
Yes. You get a written record of each visit, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
How do you keep the place clean during the work?
Protection goes down first: dust sheets over floors and anything close to the work. Any drilling is agreed with you first, and we clear up the dust and offcuts before we leave.
Which brands do you work with?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and explain why.
Is the equipment covered by a warranty?
Warranty is the manufacturer’s own, on its terms. Each brand sets its own conditions and periods, so we explain them on your quote.
What’s the difference between air-to-water and air-to-air heat pumps?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. Air-to-air does not heat hot water and the survey helps decide.
What we do, step by step
Protection comes first: sheets over the floor and any furniture nearby, and we ask before moving anything. After that, anything electrical is made safe and we start. The work on site takes from a couple of days to around a week, depending on the system and how much of the heating changes, and we clear up before we go. Parking bays, permits and roof or balcony access are the first things we ask about in London Docklands.
- You tell us about the home and what you want from a heat pump.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- Installation follows on the agreed dates.
- We commission it, complete the MCS certificate and show you how to use it.
How to prepare
- Mention any managing agent or landlord rules we need to follow
- Move furniture away from the wall where we will be working
- Make sure someone can let us in at the agreed time
Getting a price
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Air source heat pumps around London Docklands
VOA council tax data show about 70% of homes across London Docklands and its surrounding area were built in 2000 or later, and about 92% of households live in flats, according to Census 2021 figures. Newer homes typically lose less heat, which tends to suit a heat pump well. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
Older homes near St Peter's Church may need extra checks for planning and heat loss before a heat pump is designed. For a home near Canary Wharf station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
London Docklands is about 2 miles north-west of Greenwich, in Greater London. Wherever you are in the E14 postcode area, we cover air source heat pumps. Our area takes in 764 places across Greater London, from busy centres to quieter spots.
Our nearest recent job to London Docklands was on Greenwich High Road, Greenwich (SE10), about 2 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Being close to the A1206 and A1261, London Docklands is easy for our engineers to reach for visits of every kind. Here we cover the E14, SE16 and E22 postcode area. Close by, we work in Canary Wharf (1 mile west), Poplar (1 mile north), Heron Quays (1 mile south-west), Coldharbour (1 mile east) and Blackwall (1 mile east). Within a short drive, we also cover London (3 miles west), City of Westminster (6 miles west), Marylebone (6 miles west) and Kensington (8 miles west).
Near you in London Docklands
Around London Docklands, our work takes us to homes and businesses near Sir John McDougall Gardens, Our Lady and St Joseph Catholic Primary School and The Ledger Building pub and the streets around them. There’s a railway station in London Docklands itself: Canary Wharf station. A little further out are Greenwich Castle (2 miles south) and Surrey Quays Shopping Centre (1.4 miles south-west). Not far away are St. James's Park Lake and Lavender Pond.
Also near London Docklands
What else we do in London Docklands
What air source heat pumps can’t fix
We’d rather tell you now than sell you work that won’t help, so here are the limits:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- A grant for a home that doesn’t meet the scheme rules
- Planning decisions, which rest with the council
Not sure which it is? You can phone 07833 053749 or drop us a line and we’ll tell you honestly before booking.
What we work on in London Docklands
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Air-to-water heat pumps
- Underfloor heating
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager