Greater London · Heat pump installation
Canary Wharf air source heat pumps
Our engineers work in Canary Wharf on MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. Diagnosis first, a fixed price and proper paperwork when we finish.
- Checking emitters for a heat pump
- A boiler that is getting old
- Finding a place for the outdoor unit
Signs you need air source heat pumps in Canary Wharf
Some people want to move away from burning fossil fuels at home. With a heat pump, the heat comes from the air outside and the system runs on electricity, which is why it fits that aim.
What we’re most often called about:
- Radiators that may be too small for a heat pump
- Plans to switch to electric heating with a heat pump
- Not knowing whether a grant applies
Live in one of the older houses around St Peter's Church? Expect the survey to look closely at heat loss and at the building’s planning status.
What to look for in a quote
- If the figure could change on the day
- If the quote is based on a survey, pictures or a diagnosis
- What’s in the price and what isn’t
Air source heat pumps in Canary Wharf
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Sizing by rule of thumb isn’t good enough. If you are dealing with not knowing whether a grant applies and radiators that may be too small for a heat pump, we can sort it out.
In a London area like Canary Wharf, many homes are flats or terraces with little outside space, and that decides which kind of heat pump works. Air-to-water needs room for the outdoor unit and typically a cylinder, while air-to-air units take less room.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll explain how the manufacturer’s terms are likely to apply before any chargeable work goes ahead.
- Location
- Canary Wharf (E14, SE16, E22)
- Region
- Greater London
- Certified
- NICEIC and F-Gas, MCS
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Response
- Same working day
- Quote
- A fixed-price quote up front
- Call
- 07833 053749
- Updated
- 30 October 2026
Canary Wharf: your questions answered
Is planning permission needed for a heat pump in Canary Wharf?
It depends on the property. There’s a conservation area, the West India Dock Conservation Area, close to central Canary Wharf. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with the local planning authority (for Canary Wharf, normally Tower Hamlets council).
Can I have air conditioning in a flat in Canary Wharf?
In many cases, yes, once the lease and the building’s rules are checked. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Is the equipment covered by a warranty?
The manufacturer’s warranty, on the manufacturer’s terms. Terms differ by brand, and we set them out on your quote.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For new systems, we recommend a brand and model to suit the job and tell you why.
Do you provide F-Gas records?
Yes, on every job. New installations come with commissioning details, F-Gas records and warranty information, and repairs and services get a record of the work.
Why use an F-Gas certified company?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. Ask to see proof before booking anyone and we’ll gladly show you ours.
Do I need to service the system to keep the warranty?
For some brands, yes. Send us the make and model and we’ll tell you what the manufacturer expects, and book the service at the interval they recommend.
What happens if it’s left?
The 0% VAT rate on heat pumps in homes runs until 31 March 2027, then 5% applies. If you are thinking about a heat pump, that date is worth knowing alongside your own plans for the property. Getting the work done in Canary Wharf before summer avoids the busiest weeks.
What you pay depends on the system and the number of rooms or units, how easy the units are to reach and what the work involves. We give you a fixed price before any work starts, so you know where you stand.
Why book with us
- Manufacturer’s warranty terms explained on your quote
- Every job looked at before it’s priced
- 24/7 emergency line for breakdowns
- Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba and more
Take a look at how installs are priced and our accreditations and certificates.
What happens on the day
The first job on site is protection: dust sheets over floors and furniture near the work and nothing is moved without asking you. Then the electrics are made safe and the work begins. The work on site takes a few days for most air-to-water installations, with air-to-air systems often quicker, and we clear up before we go. In a London area like Canary Wharf, parking and access are worth sorting out before the day.
- It starts with a conversation about the home, the existing heating and your plans.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Preparing for the visit
- Dig out any previous service or F-Gas records
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Let us know if the units are on a roof, a high wall or in a locked area
Get a fixed-price quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Advice
How we price air source heat pumps
You will get a fixed price before we start. It’s based on:
- Whether it’s a one-off job or part of a maintenance contract
- The equipment or parts the job needs
- How many units are involved
Height, access and the distance between the indoor and outdoor units all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
Before you get in touch
A few details help us quote accurately. With your enquiry, please include:
- Your installation or service records
- A short video of any fault, such as a noise or a flashing light
- The postcode and whether it’s a home, flat or business
For a fixed-price quote, give us a ring on 07833 053749 with the address and a few details about the rooms or units involved. Photos help a lot. We reply to enquiries the same working day.
Air source heat pumps around Canary Wharf
Valuation Office Agency council tax records show about 66% of homes in the Canary Wharf area were built in 2000 or later, and about 93% of households live in flats, according to Census 2021 figures. Better insulated, newer homes are often a good match for a heat pump. A flat may have no room for a hot water cylinder, and the freeholder normally has a say on the outdoor unit, which can tip the choice towards air-to-air. In London, outside space and the rules for flats often decide which kind of heat pump suits.
If your home is near Canary Wharf station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Canary Wharf is about 2 miles north-west of Greenwich, in Greater London. We cover Canary Wharf for air source heat pumps and across the rest of Greater London. Our area takes in 764 places across Greater London, large and small.
Not far from Canary Wharf, a recent job of ours was on Greenwich High Road, Greenwich (SE10), about 2 miles south-east: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
Local streets include Castor Lane, Cassilis Road and Dockyard Lane, all of which are in our area. Here we cover the E14, SE16 and E22 postcode area. Close to Canary Wharf, our area also takes in London Docklands (1 mile east), Poplar (1 mile north-east), Heron Quays (1 mile south-west), Coldharbour (1 mile east) and Blackwall (1 mile east). We also work in nearby towns such as London (3 miles west), City of Westminster (6 miles west), Marylebone (6 miles west) and Kensington (8 miles west).
What’s near Canary Wharf
In Canary Wharf, that means homes and buildings near Tower Hamlets College, Sir John McDougall Gardens and The Ledger Building pub, among other places. Canary Wharf has its own railway station: Canary Wharf station. Nearby you will also find The Pumphouse Educational Museum (0.8 miles west) and Surrey Quays Shopping Centre (1.4 miles south-west). Open spaces near Canary Wharf include St. James's Park Lake and Tower Hill.
Towns and villages near Canary Wharf
More services for Canary Wharf
From one of our customers
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead