Greater London · Heat pump installation
Heat pump installation in Ilford, Greater London
Air source heat pumps in and around Ilford, from the first look to the final check with the price fixed before work begins.
- Radiators that may be too small for a heat pump
- Plans to switch to electric heating with a heat pump
- Questions about where the outdoor unit can go
About our air source heat pumps in Ilford
A heat pump takes heat from the outside air and moves it into your home, using electricity to drive the process. It works on the same principle as air conditioning, run the other way and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. Common call-outs are for deciding on the outdoor unit position and a boiler that’s getting old, on homes heated by oil, LPG or gas, air-to-water heat pumps and radiator systems.
In a London area like Ilford, many homes are flats or terraces with little outside space, and that decides which kind of heat pump works. Air-to-water needs room for the outdoor unit and normally a cylinder, while air-to-air units take less room.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before anything chargeable is done.
- Location
- Ilford (IG1, IG3, IG2, E12)
- Region
- Greater London
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Quotes
- Fixed-price quote after a site survey
- Phone
- 07833 053749
- Page updated
- 30 October 2026
What a heat pump looks like in Ilford
About 58% of homes across Ilford and its surrounding area were built before 1919, according to VOA council tax data, and Census 2021 figures found about 46% of households live in flats. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. For a London home, the outdoor unit position and the MCS noise check need careful planning.
If your home is listed, like Valentines Mansion about 0.9 miles north-west, listed building consent comes before any heat pump work.
Ilford is about 4 miles east of Leyton, in Greater London. Whatever kind of property you have in Ilford, our engineers can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. Ilford is one of 764 towns, villages and districts in Greater London where we work. London is in our area too, about 8 miles from Ilford.
Not far from Ilford, a recent job of ours was on Greenwich High Road, Greenwich (SE10), about 6 miles south-west: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
All of IG1, IG3, IG2 and E12 is within our area. Station Road, Axon Place and Hainault Street and the roads off them are all inside our area. Close to Ilford, our area also takes in Cranbrook (1 mile north-west), Loxford (1 mile south), Seven Kings (1 mile north-east), Manor Park (1 mile south-west) and Little Ilford (1 mile south-west). Larger places within reach include London (8 miles south-west), City of Westminster (10 miles west), Marylebone (10 miles west) and Kensington (13 miles west).
Around Ilford
Typical jobs here are in properties near Great Spoon of Ilford pub, The Ursuline Academy Ilford and South Park and the streets around them. Ilford has its own railway station: Ilford station. A little further out are Gallions Reach Shopping Park (3.5 miles south) and Redbridge Museum (less than half a mile south-west). Green spaces nearby include Hollow Pond and Ripple Nature Reserve.
Why deal with it now?
If the emitters cannot give out enough heat, some rooms will not get warm enough. The survey picks this up before installation. Booking in spring means a home or office in Ilford is ready before the first hot week.
Whatever the property, the quote works the same way: the equipment, the access, the work involved and the time it takes. Ask for a fixed-price quote and we will explain each part.
Why choose AirCon Doctor in Ilford
- A 24/7 emergency line
- An F-Gas certified company, as the law requires
- One contact for properties across the South East and London
- A reply the same working day
Read how installs are priced and our accreditations.
Before you call an engineer
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and phone us on 07833 053749 or use the quote form.
Owner care supports servicing; it does not replace it. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Do you need air source heat pumps in Ilford?
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Starting early leaves time for the survey, the design and any grant application instead of making a rushed decision when the heating stops.
Any of these is worth a proper look:
- Checking whether planning permission is needed
- Replacing a combi boiler with a heat pump
- Finding a place for the outdoor unit
If your home is near Ilford station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
Questions to ask before you book
- The make and model of any parts or equipment being quoted
- What happens if the job turns out to be different on the day
- Which VAT rate the quote uses, and why
Questions from Ilford
Does the Boiler Upgrade Scheme cover homes in Ilford?
Yes, the scheme covers homes in England, including Ilford, if they qualify. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. As an MCS certified installer, we apply for it on your behalf.
Can you fit air conditioning in a London flat in Ilford?
Often, yes, but the lease and the freeholder typically have a say. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Do I get paperwork after the visit?
Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.
How does the warranty work?
Warranty comes from the manufacturer and depends on the brand and product. For example, Daikin’s standard warranty on split air conditioning is 2 years and we explain the terms for your brand on the quote.
Do you cover Ilford?
Yes. We work in Ilford and the rest of Greater London, as part of our area across London and the South East. For a fixed-price quote, call us on 07833 053749, or email if that’s easier.
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
How long will it take to install a heat pump?
Expect it to take several days for an air-to-water system with a new cylinder, less for an air-to-air system. The cylinder, the radiators and the pipework make the biggest difference and the timing is set out with your quote.
Nearby places to Ilford
More services for Ilford
How the visit works
Everything the job needs comes with us, from tools and test equipment to ladders and dust sheets. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. The visit takes from a couple of days to around a week, depending on the system and how much of the heating changes. If your building in Ilford has a managing agent, a concierge or sign-in rules, mention them when you book.
- First we find out about the property, the heating you have now and what you’re hoping for.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- You get a fixed-price quote, with any grant you’re eligible for and the VAT explained.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Preparing for the visit
- Clear a path to the units and the space around them
- Dig out any previous service or F-Gas records
- Keep pets out of the rooms we are working in
Getting a price
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and many jobs can be priced from that.
Advice
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager