Isle of Wight · Heat pump installation
Hillway air source heat pumps
Air source heat pumps in and around Hillway, from the first look to the final check with the price fixed before work begins.
- Wanting to stop using oil, LPG or gas for heating
- Finding a place for the outdoor unit
- Checking eligibility for a heat pump grant
How we handle air source heat pumps in Hillway
Hot water from an air-to-water system is stored in a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. With air-to-air, hot water has to come from something else. We are often asked to deal with comparing heat pump types and questions about the Boiler Upgrade Scheme, on air-to-water heat pumps, radiator systems and underfloor heating.
Homes around Hillway usually have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual so it’s to hand next time.
- Location
- Hillway (PO35)
- Wider area
- Isle of Wight
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quote
- Fixed, in writing
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Telephone
- 07833 053749
- Last updated
- 30 October 2026
Landlords, agents and facilities managers
Where a tenant occupies the property but the landlord owns the system, the lease or tenancy agreement normally sets out who maintains what. We’re happy to deal with either side, and the paperwork can go to both.
Keeping records across a portfolio is half the battle. Each visit produces a dated record, with F-Gas records wherever refrigerant work is involved, ready for a tenant, a buyer or an inspection.
How it works
The visit has three parts, a bit like a doctor’s appointment: look, put right and sign off. First we check the system or the space against the plan, then we do the work, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, and that takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. We plan the trip to Hillway around you.
- First we find out about the property, the heating you have now and what you’re hoping for.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
How to prepare
- Let us know where we can park and unload
- Dig out any previous service or F-Gas records
- Mention any roof access, ladders or high-level work
Ask for a quote
Photos are enough for some jobs; others need a visit first. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Related advice
Air source heat pumps around Hillway
Hillway lies within about 1 mile of the sea. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. The centre of Hillway lies within a conservation area. Historic England lists about 11 buildings and structures within half a mile of the centre of Hillway, including Steyne House (grade II). For a heat pump, permitted development doesn’t apply within the grounds of a listed building, and in a conservation area the outdoor unit cannot go on a wall or roof facing a road, so we check with the planning team at Isle of Wight council, which typically handles Hillway where needed. About 80% of households live in detached or semi-detached houses, according to Census 2021 figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
With Yaverland Manor about 1.6 miles west, it’s worth asking whether your own home is listed before planning a heat pump.
Hillway is about 4 miles south-east of Ryde, in the Isle of Wight. Wherever you are in the PO35 postcode area, we can help with air source heat pumps. Our the Isle of Wight coverage runs to 125 places, Hillway among them. The nearest of our city pages is Worthing, around 32 miles from Hillway.
You’ll find streets such as Hillway Road and Jenny Streets Lane, and we cover them all. Our working area takes in PO35. We also cover the places around Hillway: Bembridge (1 mile north-east), Foreland Fields (1 mile north-east), St Helens (2 miles north-west), Gaskins (2 miles north-west) and Yaverland (2 miles south-west). Further out, we also cover Newport (9 miles west), Ryde (4 miles north-west), Cowes (11 miles north-west) and Sandown (3 miles south-west). If your property is somewhere remote, the visit takes a little more planning, so let us know when you get in touch.
Near you in Hillway
We fit and service air conditioning in homes and premises around The Propeller Inn and Bembridge School, among other places. The nearest railway station is Brading station, roughly 1.8 miles west. Well-known places in the area include Sandown Castle (2.6 miles south-west) and Arthur Webster Memorial Hospital for Children (4.7 miles south-west). Open spaces near Hillway include Bembridge Down and Brading Marshes RSPB reserve.
What we’re called out for in Hillway
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Planning the change before the boiler fails gives you time to survey, design and apply for any grant instead of making a rushed decision when the heating stops.
If any of these sounds familiar, it’s worth a diagnosis:
- Finding a place for the outdoor unit
- Radiators that may be too small for a heat pump
- Replacing a combi boiler with a heat pump
If your home is one of the older properties near Bembridge Methodist Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Before you book anyone
- Whether testing, commissioning and paperwork are included
- Why the equipment they’re quoting suits the job
- Whether the electrical work is done by a registered contractor, such as NICEIC approved
What happens if it’s left?
Permitted development rules can change, and conditions vary between properties. We look at the planning position early, so there are no surprises, including conservation areas, listed buildings and Article 4 directions. Planning ahead for a job in Hillway means we can bring everything needed.
The price reflects the work, not guesswork. That is why every job is looked at first, and why the quote is fixed before we start.
Why us?
- Every job looked at before it’s priced
- F-Gas company certification
- One contact for properties across the South East and London
- A site survey and a fixed-price quote
Take a look at how installs are priced or how to check a contractor.
FAQs for Hillway
Is the heat pump grant available in Hillway?
Yes, if the home and the heat pump meet the scheme’s rules: Hillway is in England, where it applies. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and is not an add-on to a boiler. As an MCS certified installer, we apply for it on your behalf.
Is Hillway within the area you cover?
Yes, smaller places are covered as well as towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Is a heat pump permitted development?
In England, many air source heat pumps on houses can be permitted development provided the conditions are met. These include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), not being used solely for cooling and not being within the curtilage of a listed building.
Do you protect the property while you work?
We start with protection: dust sheets over floors and anything close to the work. Holes and fixings are agreed with you, and we clean up afterwards when we finish.
How long will it take to install a heat pump?
An installation takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. The survey lets us set a firm programme, so phone 07833 053749 or write to us at info@aircondoctor.co.uk to arrange one.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.
Which accreditations do you hold?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, and we are Checkatrade members. Our engineers also hold the individual F-gas qualifications needed to work on refrigerant.
What else we do in Hillway
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead