Surrey · Heat pump installation
Heat pump installation in East Horsley, Surrey
For air source heat pumps in East Horsley, choose an F-Gas certified, NICEIC approved company. Fixed-price quotes and a 24/7 emergency line.
- Comparing heat pump types
- Questions about the Boiler Upgrade Scheme
- Checking whether planning permission is needed
About our air source heat pumps in East Horsley
Many air source heat pumps can be installed as permitted development in England, without a planning application. Conditions include a maximum outdoor unit size of 1.5 m³, compliance with MCS 020(a), use for more than cooling alone and a site outside the curtilage of a listed building. We check the rules for your property as part of the survey. The work covers air-to-water heat pumps, homes heated by oil, LPG or gas and underfloor heating, and common reasons people get in touch are deciding which kind of heat pump suits the home and finding a place for the outdoor unit.
Cottages and older homes near East Horsley can lose heat faster, which a heat loss calculation will show. Sometimes insulation first is the better investment.
Warranty periods vary by brand and by product. For instance, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. For any other brand, we explain the manufacturer’s terms on your quote.
- Location
- East Horsley (KT24, KT11)
- Wider area
- Surrey
- Certified
- NICEIC and F-Gas, MCS
- Quote
- A fixed-price quote up front
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Updated
- 30 October 2026
What happens if it’s left?
Permitted development rules can change, and conditions vary between properties. We look at the planning position early, so there are no surprises covering listed buildings, conservation areas and any Article 4 direction. Booking before summer means the work near East Horsley is done before the hot weather.
One room or a whole building, the quote is built the same way: what needs doing, how we get to it and what it needs. You will have a fixed price before any work starts, with VAT shown clearly.
Why book with us
- NICEIC approved electrical contractors
- MCS certified heat pump installers
- Enquiries answered the same working day
- Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba and more
Take a look at our cost guide or how to check a contractor.
What happens on the day
Wherever the system can be run before we leave, we run it and check it in operation. Then we show you what we’ve done and answer any questions, and anything that needs a follow-up is pointed out there and then. The visit takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Seeing the property in pictures first helps us plan the trip to East Horsley.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Name a contact who can meet us at the agreed time
- Let us know where we can park and unload
- Make sure we can reach the outdoor unit, or where it will go
Ask for a quote
Getting a quote is straightforward. Send a few details and pictures, and we reply the same working day. Where a survey is needed, we arrange a time that suits you.
Related advice
Rented and managed buildings
Landlords, letting agents and managing agents book us, not only the people who live or work in the property. Let us know who will give us access and who the records should go to and we will copy in whoever needs it.
From a single flat to a whole estate, the approach is the same: diagnosis, a fixed price, access agreed with the people on site and paperwork at the end.
What the work involves, system by system
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. Hot water needs a separate source so you’ll need another way to heat it.
Outdoor unit position and planning
Where the outdoor unit goes depends on airflow, access and the route into the house. We also consider neighbours and noise, as MCS 020(a) includes a noise check.
Air source heat pumps around East Horsley
The 2021 Census found about 86% of households in detached or semi-detached houses. Detached and semi-detached houses usually have room for the outdoor unit and a cylinder.
If you live near Horsley station, the survey compares air-to-water and air-to-air for your home before anything is quoted. With Hatchlands Park about 2.3 miles south-west, it’s worth asking whether your own home is listed before planning a heat pump.
East Horsley is about 5 miles west of Leatherhead, in Surrey. Across the KT24 area, we can help with air source heat pumps. Across Surrey, we cover 395 places, and East Horsley is one of them. We also work in Guildford, around 7 miles away.
Our nearest recent job to East Horsley was on Between Streets, Cobham (KT11), about 4 miles north: installing a Mitsubishi Electric multi-split system in the main house: covering four bedrooms and the kitchen-living area: and a separate split system in the annexe, which is used as a home office and guest accommodation.
Our working area takes in KT24 and KT11, every street of it. From Glendene Avenue, Cobham Way and High Park Avenue to the smaller roads in between, nowhere is left out. Neighbouring places we cover include West Horsley (1 mile west), Effingham (1 mile east), Ockham (2 miles north-west), East Clandon (3 miles south-west) and Ripley (3 miles north-west). Further out, we also cover Guildford (7 miles west), Woking (7 miles north-west), Camberley (13 miles west) and Epsom (8 miles north-east).
Around East Horsley
Around East Horsley, our work takes us to homes and businesses near Howard of Effingham School, The Forest and the Highlands and Duke Of Wellington Public House and the streets around them. There’s a railway station in East Horsley itself: Horsley station. Other landmarks nearby include Send and Ripley History Society Museum (3.2 miles north-west). Green spaces nearby include Papercourt Marshes and Boldermere Lake.
Places near East Horsley
What else we do in East Horsley
FAQs for East Horsley
Is East Horsley within the area you cover?
Yes, and the size of the place makes no difference to how we work. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Will a heat pump in East Horsley need planning permission?
It depends on the property. The half-mile around the middle of East Horsley holds about 5 listed buildings and structures. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Guildford council, typically the authority for East Horsley.
Do you work for landlords and businesses?
Yes. From one rented home to commercial buildings, the approach is the same: a look first, a fixed-price quote and written records.
Are you F-Gas certified?
F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.
What does F-Gas certified mean?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. Ask to see proof before booking anyone and we will gladly show you ours.
Who has to arrange F-Gas leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Can I get the Boiler Upgrade Scheme grant?
Eligibility depends on the property and the scheme rules. The scheme gives £7,500 for eligible air-to-water or ground source systems, and £2,500 for air-to-air only under strict conditions, and we check before you commit.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead