Greater London · Heat pump installation
Heat pump installation in Crofton Park, Greater London
We cover Crofton Park for air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- Finding a place for the outdoor unit
- No space for a hot water cylinder
- Plans to switch to electric heating with a heat pump
How we handle air source heat pumps in Crofton Park
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. Common call-outs are for checking whether planning permission is needed and working out whether radiators need upsizing, across underfloor heating, air-to-water heat pumps and hot water cylinders.
Terraced houses in a London area like Crofton Park can suit a heat pump well, provided the outdoor unit can sit somewhere that passes the MCS noise check.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before anything chargeable is done.
- Place
- Crofton Park (SE4, SE6, SE23)
- Region
- Greater London
- Price guide
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Quote
- Fixed-price quote after a site survey
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Phone
- 07833 053749
- Checked
- 30 October 2026
Safe owner checks
There are a few things you can safely do yourself: keeping the outdoor unit clear, checking the mode and set temperature, and the routine cleaning in the manual. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and ring 07833 053749 or email us.
What affects the cost of air source heat pumps
Some jobs are bigger than they look, and some smaller. What affects the quote:
- The electrical supply and whether a new circuit is needed
- The equipment or parts the job needs
- The condition of any existing system
A single unit or a whole estate, we price it on the same basis: the work involved, the access and the equipment. The price is fixed before work begins, and the quote sets out the VAT.
Asking for a quote
Simple jobs can often be priced from photos and some basics. Useful things to send:
- The rating plate or label on any existing unit
- The postcode and whether it’s a home, flat or business
- Your installation or service records
To get a fixed-price quote, call us on 07833 053749 or drop us a line and tell us about the property and what you need. Photos help a lot. We reply to enquiries the same working day.
How the visit works
Refrigerant work is done by qualified engineers working for an F-Gas certified company, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. The work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Managed buildings in London often need contractors booked in, and we can deal with the agent for a job in Crofton Park.
- You tell us about the home and what you want from a heat pump.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
Getting ready for the visit
- Clear access to the fuse board
- Plan for pets to be kept clear during the visit
- Make sure we can reach the outdoor unit, or where it will go
Ask for a quote
Getting a quote is straightforward. Send a few details and photos, and we reply the same working day. If we need to see the property first, we book a survey at a time that works for you.
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Towns and villages near Crofton Park
What else we do in Crofton Park
What a heat pump looks like in Crofton Park
The Valuation Office Agency’s council tax figures put about 57% of homes across Crofton Park and its surrounding area before 1919, and Census 2021 figures found about 50% of households live in flats. In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Flats are often harder for air-to-water systems, so we look at whether air-to-air suits better. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
Historic houses such as Queen's House, about 2.4 miles north-east, are a reminder that listed homes need consent before a heat pump goes in. For a home near Crofton Park station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Crofton Park is about 1 mile south of New Cross, in Greater London. Anywhere in SE4, we cover air source heat pumps. 764 places in Greater London are on our list, large and small.
The closest recent job we can point to from Crofton Park was on Brownhill Road, Catford (SE6), about 1 mile south-east: installing a Mitsubishi Electric wall-mounted unit in the main living area.
Postcode districts we cover here: SE4, SE6 and SE23. You will find streets such as Ivy Road, Nash Road and Lindal Road, each of them within reach. If you are just outside Crofton Park, we cover Brockley (1 mile north-west), Ladywell (1 mile east), Honor Oak (1 mile west), Forest Hill (1 mile south-west) and Nunhead (1 mile north-west). Within a short drive, we also cover London (4 miles north-west), City of Westminster (7 miles north-west), Marylebone (7 miles north-west) and Kensington (8 miles north-west).
Local landmarks in Crofton Park
Around Crofton Park, our work takes us to homes and businesses near Blythe Hill Tavern, Prendergast Ladywell School and Blythe Hill Fields, among other places. There’s a railway station in Crofton Park itself: Crofton Park station. Other landmarks nearby include University Hospital Lewisham (0.7 miles east) and Horniman Museum and Gardens (1.4 miles south-west). Green spaces nearby include One Tree Hill and Knight's Hill.
Different systems, different jobs
Heat loss surveys
The survey covers the building fabric and how air moves through it along with the room sizes.
Outdoor unit position and planning
Flats and blocks of flats have different limits, and Article 4 directions can remove rights. Listed building consent is a separate matter and we check what applies to you.
Your questions about air source heat pumps in Crofton Park
Is the heat pump grant available in Crofton Park?
Crofton Park is covered, as the scheme runs across England and Wales. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. We hold MCS certification, so the application is ours to make for you.
Do I need permission to put air conditioning in my flat in Crofton Park?
Typically, yes, though leaseholders normally need the freeholder’s agreement. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
How do you keep the place clean during the work?
Floors and furniture near the work are covered with dust sheets before any work starts, and we tidy up as we go. At the end, we clear up and show you what we have done.
Do you provide F-Gas records?
Yes. Each visit is written up, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
When will I hear back?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
How does the warranty work?
It’s the manufacturer’s warranty, which varies by brand. For instance, Daikin’s standard warranty on split air conditioning is 2 years and we explain the terms for your brand on the quote.
Do I need to service the system to keep the warranty?
For some brands, yes. Send us the make and model and we’ll tell you what the manufacturer expects, and book the service at the interval they recommend.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager