Greater London · Heat pump installation
Telegraph Hill air source heat pumps
Expert air source heat pumps for Telegraph Hill: a survey or diagnosis, a fixed price, careful work and proper paperwork. Call for a fixed-price quote.
- A boiler that’s getting old
- Comparing heat pump types
- Finding a place for the outdoor unit
Heat pumps in Telegraph Hill: local notes
Valuation Office Agency council tax records put about 49% of homes in and around Telegraph Hill before 1919, and about 67% of households live in flats, according to the last census (2021). In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. For flats, the first questions are where an outdoor unit could go, whether a cylinder fits and what the lease allows. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Older homes near St Catherine's Hatcham may need extra checks for planning and heat loss before a heat pump is designed. For a home near Brockley station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Telegraph Hill is about 1 mile south-west of New Cross, in Greater London. Our engineers cover Telegraph Hill for air source heat pumps and across the rest of Greater London. Count every place we list in Greater London and you reach 764, with Telegraph Hill on the list.
Our nearest recent job to Telegraph Hill was on Loampit Vale, Lewisham (SE13), about 1 mile east: installing four Daikin cassette units in the main working area and a wall-mounted unit in the private event space.
Here we cover the SE4, SE15 and SE14 postcode area. Mona Road, Pepys Road and Kitto Road and the roads off them are all inside our area. We also cover Nunhead (1 mile south-west), New Cross (1 mile north-east), Peckham (1 mile north-west), St Johns (1 mile east) and Brockley (1 mile south-east). Further out, we also cover London (3 miles north-west), City of Westminster (6 miles north-west), Marylebone (6 miles north-west) and Kensington (7 miles west).
Around Telegraph Hill
Around Telegraph Hill, our work takes us to homes and businesses near Fordham Park and The Brockley Barge pub. Telegraph Hill has its own railway station: Brockley station. Other landmarks nearby include Southwark Adult Education Institute (0.6 miles north-west) and Lewisham Shopping Centre (1.4 miles east). Not far away are St. James's Park Lake and New Cross Gate Cutting.
How we handle air source heat pumps in Telegraph Hill
Air-to-water heat pumps heat your hot water through a cylinder. Homes with a combi boiler may not have a cylinder, so finding space for one is part of the survey. Air-to-air systems don’t heat hot water, so you’ll need another way to do that. If you are dealing with deciding on the outdoor unit position and an oil, LPG or gas boiler near the end of its life, we can sort it out.
A terrace in Telegraph Hill shares walls with its neighbours, which helps keep heat in, provided the outdoor unit can sit somewhere that passes the MCS noise check.
Any work on the refrigerant circuit is recorded: what was done, the refrigerant type and any amount added or recovered. File them with the system’s paperwork, ready for the next service or a warranty query.
- Location
- Telegraph Hill (SE4, SE15, SE14)
- Region
- Greater London
- Price
- Fixed after a survey or photos
- Typical price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- NICEIC and F-Gas, MCS
- Telephone
- 07833 053749
- Updated
- 30 October 2026
Fixed-price quotes for air source heat pumps in Telegraph Hill
Our prices page gives typical ranges, and your quote is built on your job. What we look at:
- The pipe route between the units
- What kind of system it is
- How many units are involved
Every job is different, so each one gets its own fixed-price quote. The system, the access, the pipe routes and the parts involved all make a difference.
Helping us quote
Before you ask for a quote, gather:
- Where the property is and what kind of building it is
- A photo of the consumer unit with the cover closed
- Your installation or service records
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your photos and details. After that, we send a fixed price before any work starts.
What the work involves, system by system
VAT on heat pumps
Installing an air source heat pump in a home is zero-rated until 31 March 2027, then 5% following HMRC’s rules on energy-saving materials. It does not apply to businesses.
Outdoor unit position and planning
The outdoor unit needs a position with good airflow, a solid base and a sensible pipe route. Noise is part of the MCS 020(a) check, so we consider nearby homes too.
Why it’s worth doing now in Telegraph Hill
Permitted development rules can change, and conditions vary between properties. We look at the planning position early, so there are no surprises, including conservation areas, listed buildings and Article 4 directions. In London, hot spells can bring a rush of calls, so planning the work in Telegraph Hill before summer avoids the wait.
Our prices page shows typical ranges, but each job is priced on what it involves. For a fixed-price quote, phone 07833 053749 or drop us a line, and we’ll explain what it covers.
What you get with us
- Covering London and the South East
- F-Gas company certification
- Emergency calls taken 24/7
- Diagnosis first, then a fixed price
Take a look at our cost guide and our accreditations and certificates.
Also in Telegraph Hill
What we do, step by step
Each visit runs to the same pattern: check the plan with you, put the dust sheets down, carry out the job, check the system and talk you through it. The visit itself takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Send us a few phone photos and we can often price a straightforward job in Telegraph Hill before visiting.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Clear access to the fuse board
- Name a contact who can meet us at the agreed time
How to get a quote
To help us quote: the address and the type of property, photos of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Once you have those, phone 07833 053749 or use the quote form.
Related advice
Telegraph Hill: your questions answered
Does the Boiler Upgrade Scheme cover homes in Telegraph Hill?
Yes, if the home and the heat pump meet the scheme’s rules: Telegraph Hill is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we’re MCS certified.
Is a heat pump in Telegraph Hill permitted development?
There’s no single answer: the building and the outdoor unit position decide it. Central Telegraph Hill sits inside the Telegraph Hill Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with the planning department at Lewisham council, normally the authority for Telegraph Hill.
Do you work in Telegraph Hill?
Yes. We cover Telegraph Hill and the rest of Greater London, as part of our area across London and the South East. To book, ring 07833 053749 or fill in the contact form.
How soon will you get back to me?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Can I do the refrigerant work myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
Do I need new radiators for a heat pump?
We find out during the survey. Rooms where the radiator is big enough stay as they are and any changes are in the quote.
Will I get records for the system?
Yes. Each visit is written up, including F-Gas records for any refrigerant work. Keep them with the manual and the warranty documents.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath