Kent · Heat pump installation
West Street air source heat pumps
We cover West Street for MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for. A look at the job first, a fixed-price quote and written records at the end.
- Deciding which kind of heat pump suits the home
- An oil, LPG or gas boiler near the end of its life
- Not knowing whether a grant applies
Air source heat pumps in West Street
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales and the installer makes the application. Eligibility depends on the property, so we confirm it before anything is agreed. We’re often asked to deal with comparing heat pump types and a boiler that’s getting old, across air-to-air heat pumps, radiator systems and homes heated by oil, LPG or gas.
Homes around West Street typically have room outside for a heat pump, so the design focuses on heat loss and radiators.
Refrigerant work is written up in the F-Gas records: what was done, the refrigerant type and any amount added or recovered. File them with the system’s paperwork, ready for the next service or a warranty query.
- Place
- West Street (ME17)
- Wider area
- Kent
- Pricing
- Fixed after a survey or photos
- Costs
- £8,000–£16,000 (0% VAT on homes), before the grant
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Phone
- 07833 053749
- Last updated
- 30 October 2026
What affects the quote in West Street
Jobs vary more than people expect. What affects the quote:
- The brand, model and parts involved
- What state the existing equipment is in
- How many units are involved
What you pay depends on the type of system and how many units are involved, the access and the parts and time the job needs. We give you a fixed price before we start, so you know where you stand.
Asking for a quote
Photos let us diagnose from a distance. Try to include:
- A photo of the consumer unit with the cover closed
- Your installation or service records
- Photos showing the indoor unit and the space around it
VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. To get one, ring us on 07833 053749 or use the quote form.
The process
Each visit runs to the same pattern: check the plan with you, put the dust sheets down, carry out the job, test what we have done and explain it all to you. On site, the work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. Rural lanes and tight entrances are worth mentioning before a visit to West Street.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We explain which type of heat pump suits the home and whether a grant could apply.
- Installation follows on the agreed dates.
- After commissioning, you get the MCS certificate and a handover.
Preparing for the visit
- Dig out any previous service or F-Gas records
- Mention any parking restrictions near the property
- Keep pets out of the rooms we are working in
Getting a price
If you need air source heat pumps in West Street, call us on 07833 053749, or email if that’s easier. Tell us what kind of property it is and what you’d like done, plus some pictures if they’re to hand. Enquiries get a reply the same working day.
Read more
When something else is needed
Air source heat pumps can’t fix everything, and we’d rather say so up front. It won’t put right:
- Disconnecting or servicing a gas boiler
- Getting planning permission or listed building consent on your behalf
- Grants for hybrid systems or replacements of low-carbon systems
If in doubt, phone us on 07833 053749 or email us and we will say what we think.
Parts of the system we cover
- Homes heated by oil, LPG or gas
- Air-to-air heat pumps
- Radiator systems
- Underfloor heating
- Hot water cylinders
- Air-to-water heat pumps
Different systems, different jobs
The Boiler Upgrade Scheme
The Boiler Upgrade Scheme covers England and Wales: £7,500 for air-to-water (and ground source), and £2,500 for air-to-air with strict conditions. The application goes through the installer.
Air-to-air heat pumps
A £2,500 Boiler Upgrade Scheme grant is available for air-to-air only if it replaces the fossil-fuel heating and meets the full heating demand. It must be installed by an MCS certified installer and be in a home.
West Street questions
Is the heat pump grant available in West Street?
West Street is covered, as the scheme runs across England and Wales. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we’re MCS certified.
Do you cover smaller places like West Street?
Yes, smaller places are covered as well as towns. A few pictures and the postcode are enough to get things started.
Which manufacturers do you install and repair?
We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we’ll take it from there.
Should I choose air-to-water or air-to-air?
Air-to-water replaces the boiler for heating and hot water, while air-to-air heats and cools rooms. The survey helps decide. We install both types.
Does servicing affect my warranty?
For some brands, yes. Send us the make and model and we will tell you what the manufacturer expects, and book the service at the interval they recommend.
How long does a heat pump installation take?
A typical installation takes from a couple of days to around a week, depending on the system and how much of the heating changes. We plan the work so you’re without heating for as little time as possible and agreed before work begins.
Can I do any of the installation myself?
No, not the refrigerant side. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new electrical circuit is notifiable building work unless a registered competent person does it.
Nearby places to West Street
Other services in West Street
Homes in West Street and heat pumps
On the National Heritage List, around 3 entries fall within 0.5 miles of the middle of West Street; High Farmhouse (grade II) is one. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? About 32% of homes in and around West Street have been built since 2000, according to VOA council tax data, and the last census (2021) found about 71% of households in detached or semi-detached houses. Lower heat loss in recent homes often means a smaller heat pump and fewer radiator changes. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Every heat pump design starts with a room-by-room heat loss calculation. Historic houses such as Leeds Castle, about 4.2 miles west, are a reminder that listed homes need consent before a heat pump goes in.
West Street is about 6 miles south of Sittingbourne, in Kent. Wherever you are in the ME17 postcode area, we cover air source heat pumps. West Street is one of 922 places in Kent we cover. We also work in Bromley, about 32 miles from West Street.
We cover every part of ME17 for air source heat pumps. Other places close to West Street include Woodside Green (1 mile south-east), Payden Street (1 mile east), Lenham (1 mile south-west), Warren Street (2 miles east) and Wichling (2 miles north-east). Larger places within reach include Maidstone (9 miles west), Ashford (10 miles south-east), Canterbury (15 miles east) and Sittingbourne (6 miles north).
Landmarks near West Street
We fit and service air conditioning in homes and premises around Kiln Wood, among other places. The nearest railway station is Lenham station, roughly 1.6 miles south-west of the centre. Well-known places in the area include Newnham Castle (3.9 miles north-east).
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath