Kent · Heat pump installation
Heat pump installers in Lenham
Our engineers work in Lenham on air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- An oil, LPG or gas boiler near the end of its life
- Deciding on the outdoor unit position
- Questions about listed buildings or conservation areas
Air source heat pumps in Lenham, done properly
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Eligibility depends on the property, so we confirm it before anything is agreed. Common call-outs are for radiators that may be too small for a heat pump and deciding which kind of heat pump suits the home, across underfloor heating, radiator systems and hot water cylinders.
Whether a home near Lenham has mains gas makes a difference to the grant. Homes heated by oil or LPG with no mains gas can get an extra £1,500 on the Boiler Upgrade Scheme until March 2027, for an air source or ground source heat pump.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork, because it helps with any later warranty question.
- Location
- Lenham (ME17)
- Region
- Kent
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Pricing
- Fixed, in writing
- Call
- 07833 053749
- Updated
- 30 October 2026
FAQs for Lenham
Can I get the Boiler Upgrade Scheme grant in Lenham?
Yes, if the home and the heat pump meet the scheme’s rules: Lenham is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. The installer applies, and we are MCS certified.
Is planning permission needed for a heat pump in Lenham?
The answer turns on the property and where the outdoor unit would sit. Central Lenham is a short walk from the Lenham Village Conservation Area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where needed, we check with Maidstone council, which is typically the planning authority for Lenham.
Do you work on all makes?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and tell you why.
How much does an air source heat pump cost?
£8,000–£16,000 (0% VAT on homes) for air-to-water, before the grant. The final price depends on the heat loss survey, the radiators and the cylinder, and you get a fixed-price quote.
Should I choose air-to-water or air-to-air?
It depends on your home, your heating and whether you want cooling. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases. We explain the options after the survey.
Do I need to service the system to keep the warranty?
It depends on the manufacturer’s terms. Some manufacturers make regular servicing by a qualified engineer a condition of the warranty, so it’s worth checking. Keep every service record either way.
When will I hear back?
On the same working day you contact us. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Homes in Lenham and heat pumps
About 32% of homes across Lenham and its surrounding area have been built since 2000, according to the Valuation Office Agency’s council tax figures, and about 71% of households live in detached or semi-detached houses, according to the 2021 Census. Better insulated, newer homes are often a good match for a heat pump. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
With Leeds Castle about 3.6 miles west, it’s worth asking whether your own home is listed before planning a heat pump.
Lenham is about 7 miles south of Sittingbourne, in Kent. If you need air source heat pumps in Lenham, it’s easy to get a fixed-price quote: please call us on 07833 053749. Our area covers London and the South East, including Lenham. 922 places in Kent are on our list. The nearest of our city pages is Bromley, around 32 miles from Lenham.
You’ll find streets such as High Street, Mitchell Close and Hatch Road, each of them within reach. Work in ME17 follows the same survey, fixed-price quote and written records as everywhere else we cover. Places around Lenham that are also on our list: Leadingcross Green (1 mile south), Woodside Green (1 mile north-east), West Street (1 mile north-east), Lenham Forstal (2 miles south-east) and Lenham Heath (2 miles south-east). Within a short drive, we also cover Maidstone (8 miles west), Ashford (9 miles south-east), Sittingbourne (7 miles north) and Faversham (9 miles north-east).
Around Lenham
Around Lenham, our work takes us to homes and businesses near Kiln Wood, The Red Lion pub and The Lenham School and the streets around them. There’s a railway station in Lenham itself: Lenham station. Nearby you’ll also find Coldbridge Castle (2.7 miles south) and The Dog Collar Museum (3.6 miles west).
How it works
The work area is kept tidy throughout, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. The visit takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Getting to the outside of the property matters more than parking in a place like Lenham.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- Installation covers the outdoor unit, the indoor connections and the controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Getting ready for the visit
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Clear the space around the indoor unit, or where it will go
- Tell us about parking and loading
Getting a quote
VAT is set out clearly on every quote, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. For a fixed-price quote, give us a ring on 07833 053749 or use the quote form.
Related advice
Also near Lenham
Also in Lenham
What owners can safely do
Good habits make our visits easier, not unnecessary. Simple care keeps the air moving through the system, but the inside of the units, the refrigerant and the electrics still need a qualified engineer.
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If a breaker trips again after you reset it, leave it off and give us a ring on 07833 053749 or use the quote form.
Let and managed properties
Portfolio owners often want one contractor and one number. We work across London and the South East, so work at different addresses can be planned together and kept on a regular cycle.
Records are where property maintenance often slips. Every visit is written up, plus the F-Gas records where refrigerant is involved, so you can show what was done and when.
When to call us in Lenham
When a home is being extended or renovated, it’s a good moment to look at heat pumps. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
Look out for any of the following:
- Radiators that may be too small for a heat pump
- Questions about listed buildings or conservation areas
- Replacing a combi boiler with a heat pump
If your home is near Lenham station and heated by a gas boiler, an air-to-water heat pump can replace it where the survey shows it suits.
What your quote should include
- The make and model of any parts or equipment being quoted
- Whether testing, commissioning and paperwork are included
- Whether the company is F-Gas certified, and whether you can check it
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager