Kent · Heat pump installation

Heat pump installation in West Stourmouth, Kent

Air source heat pumps in West Stourmouth from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. Enquiries answered the same working day.

  • Deciding on the outdoor unit position
  • Ageing boilers that will need replacing
  • Checking eligibility for a heat pump grant

Need air source heat pumps in West Stourmouth?

Before you call an engineer

Do not move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.

Some faults have simple causes you can check first: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and give us a ring on 07833 053749 or use the quote form.

How we handle air source heat pumps in West Stourmouth

Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day so the system is sized to match. Guesswork leads to systems that are too big or too small. If the problem is an oil, LPG or gas boiler near the end of its life and moving away from fossil-fuel heating, we can sort it out.

Older and listed homes in villages like West Stourmouth need extra care, because permitted development doesn’t apply within the grounds of a listed building, so consent comes first.

Aftercare is simple, and most of it is in the manual: keep the outdoor unit clear, follow the manufacturer’s guidance on cleaning and book a service at the interval they recommend. It also keeps you on the right side of any warranty terms that ask for servicing.

Place
West Stourmouth (CT3)
Region
Kent
Quotes
Fixed, in writing
Replies
Same working day
Approvals
NICEIC and F-Gas, MCS
Price guide
£8,000–£16,000 before the grant, 0% VAT on homes
Telephone
07833 053749
Checked
30 October 2026

What a heat pump looks like in West Stourmouth

Central West Stourmouth is inside a conservation area. Historic England lists about 14 buildings and structures within half a mile of the centre of West Stourmouth, including Church of All Saints (grade I). So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? Valuation Office Agency council tax records put about 37% of homes across West Stourmouth and its surrounding area before 1919, and about 78% of households live in detached or semi-detached houses, according to the last census (2021). In older homes, the heat loss calculation is especially important, as solid walls and draughts change the size of heat pump needed. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.

Older homes near All Saints Church may need extra checks for planning and heat loss before a heat pump is designed.

West Stourmouth is about 6 miles south-east of Herne Bay, in Kent. Our engineers cover West Stourmouth for air source heat pumps, along with the rest of Kent. In Kent alone we list 922 places, and West Stourmouth is one. You can also see our page for Bromley, roughly 53 miles from West Stourmouth.

We work across CT3. Close to West Stourmouth, our area also takes in East Stourmouth (1 mile east), Grove (1 mile south-west), Preston (1 mile south), Sarre (1 mile north) and Upstreet (2 miles west). We also work in nearby towns such as Canterbury (7 miles west), Margate (8 miles north-east), Dover (13 miles south) and Ramsgate (8 miles east).

Near you in West Stourmouth

Around West Stourmouth, our work takes us to homes and businesses near Grove Ferry Picnic Area and the streets around them. West Stourmouth’s nearest station is Minster station, roughly 3.7 miles east. Green spaces nearby include Monk's Wall nature reserve.

Map of West Stourmouth © OpenStreetMap contributors

How the visit works

The first job on site is protection: dust sheets over floors and furniture near the work and nothing is moved without asking you. Then the electrics are made safe and the work begins. The work on site takes a few days for most air-to-water installations, with air-to-air systems often quicker, and we clear up before we go. If a lane or gateway near West Stourmouth is tight for a van, let us know and we’ll plan for it.

  1. First we talk through the property and the current system.
  2. We measure heat loss for every room.
  3. We design the system, check the radiators and cylinder and look at the outdoor unit position.
  4. You get a fixed price, with any grant and the VAT set out.
  5. Then it’s fitted, commissioned and registered with MCS.

Preparing for the visit

  • Mention any parking restrictions near the property
  • Give us access to the outside wall, roof or yard where the outdoor unit sits
  • Clear a path to the units and the space around them

Get a fixed-price quote

For air source heat pumps in West Stourmouth, give us a ring on 07833 053749. Let us know the type of property and what you need, plus some pictures if they’re to hand. We reply the same working day.

Get a quick quote

Read more

What the work involves, system by system

VAT on heat pumps

For air-to-air systems, HMRC’s view depends on the product and the situation and the VAT is confirmed on your quote.

Heat loss surveys

The survey works out the heat needed room by room. It’s the basis for sizing the heat pump and the radiators.

Common problems we fix in West Stourmouth

When a home is being extended or renovated, it’s a good moment to look at heat pumps. Pipework, radiators and space for a cylinder are easier to plan while work is going on.

It’s time to call us if you’re dealing with:

  • Working out where a cylinder could go
  • Questions about listed buildings or conservation areas
  • An oil, LPG or gas boiler near the end of its life

A heat loss calculation decides the size of heat pump your home needs.

What your quote should include

  • What the manufacturer’s warranty covers and for how long
  • What paperwork you will receive afterwards
  • Exactly what the price includes, from supply and fitting to commissioning

Our hiring checklist

FAQs for West Stourmouth

Is West Stourmouth within the area you cover?

Yes, and the size of the place makes no difference to how we work. A few pictures and the postcode are enough to get things started.

Can I get the Boiler Upgrade Scheme grant in West Stourmouth?

Yes, if the home and the heat pump meet the scheme’s rules: West Stourmouth is in England, where it applies. The amount depends on the type of heat pump, and the survey confirms which applies. You do not apply yourself: the MCS certified installer does, which is us.

What does F-Gas certified mean?

For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before booking and we’ll gladly show you ours.

Do you work on all makes?

We work with the leading brands, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.

Can you look at a system you didn’t fit?

Yes. We work on systems fitted by other installers as well as our own, on all the main brands. Send us the make and model, and any records you have.

Who has to arrange F-Gas leak checks?

The operator of the equipment, working with qualified engineers. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.

How long will it take to install a heat pump?

An installation takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We confirm the timing after the survey, so ring us on 07833 053749 or email us to arrange one.

A customer’s words

“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”

David W., Haywards Heath

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead