Kent · Heat pump installation
Air Source Heat Pumps in Upstreet
For heat pump installation in Upstreet, choose an F-Gas certified, NICEIC approved company. Fixed-price quotes and a 24/7 emergency line.
- Questions about listed buildings or conservation areas
- Radiators that may be too small for a heat pump
- Questions about where the outdoor unit can go
How we handle air source heat pumps in Upstreet
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. The Boiler Upgrade Scheme can provide £7,500 towards an eligible air-to-water system in England and Wales, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. The work covers hot water cylinders, air-to-air heat pumps and homes heated by oil, LPG or gas, and people most often call us about a boiler that’s getting old and radiators that may be too small for a heat pump.
If your home in or near Upstreet is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. If that applies to your system, booking the service on time keeps the record straight and each visit is recorded.
- Where
- Upstreet (CT3)
- Region
- Kent
- Price
- Fixed after a survey or photos
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Replies
- Same working day
- Call
- 07833 053749
- Last updated
- 30 October 2026
Fixed-price quotes for air source heat pumps in Upstreet
Jobs vary more than people expect. What affects the quote:
- Access, including height, roofs and ladders
- Which make and model is being fitted or worked on
- The number of rooms, units or zones
The pipe route, the height of the units and how we reach them all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
Helping us quote
To speed up the quote, please include:
- The rating plate or label on any existing unit
- The outdoor side of the property, including any roof or flat area
- Any error code or flashing light on the display
Getting a quote is straightforward. Send a few details and photos, and we reply the same working day. Where a survey is needed, we arrange a time that suits you.
What a heat pump looks like in Upstreet
About 76% of households live in detached or semi-detached houses, according to the last census (2021). Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. Central Upstreet is inside the Upstreet Conservation Area. There are 3 conservation areas within a mile of the centre of Upstreet. About 5 listed entries lie within half a mile of central Upstreet, Grove Court (grade II) among them. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where needed, we check with Canterbury City council, normally the planning authority here.
Older homes near Church of St Mary the Virgin may need extra checks for planning and heat loss before a heat pump is designed.
Upstreet is about 4 miles south-east of Herne Bay, in Kent. Upstreet gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Count every place we list in Kent and you reach 922, with Upstreet on the list. Bromley, roughly 51 miles off, has its own page on this site.
St Mary's Gardens, Becketts Wood and Grove Ferry Hill and the roads off them are all inside our area. Our working area takes in CT3 in full. If you are just outside Upstreet, we cover Grove (1 mile south), West Stourmouth (2 miles east), Sarre (2 miles north-east), Preston (2 miles south-east) and East Stourmouth (2 miles east). Larger places within reach include Canterbury (6 miles south-west), Margate (9 miles north-east), Dover (14 miles south) and Ramsgate (9 miles east).
Around Upstreet
Locally, jobs take us to houses, flats and workplaces close to Grove Ferry Picnic Area, Spires Academy and The Grove Ferry Inn, among other places. For rail, the closest station is Sturry station, roughly 3.8 miles south-west. Well-known places in the area include St Martins Hospital (5.2 miles south-west). The countryside around Upstreet includes West Blean and Thornden Woods.
Towns and villages near Upstreet
What else we do in Upstreet
What owners can safely do
Before you call us about a fault, a few checks can save a visit: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and give us a ring on 07833 053749, or email if that’s easier.
Leave the units and pipework where they are. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Do you need air source heat pumps in Upstreet?
Many people look at heat pumps when an oil, LPG or gas boiler is getting old. Starting early leaves time for the survey, the design and any grant application instead of making a rushed decision when the heating stops.
These are the situations we see most often:
- Radiators that may be too small for a heat pump
- Questions about where the outdoor unit can go
- Replacing a combi boiler with a heat pump
A heat loss calculation decides the size of heat pump your home needs.
Comparing quotes
- How VAT is shown, and which rate applies
- Whether they looked at the job before pricing it
- Whether you get F-Gas records where refrigerant is involved
What happens on the day
We keep the work area tidy as we go, with sheets down and mess cleared as we go. If we need to drill through a wall, we agree the spot with you first. On site, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. A few pictures help us make the most of a visit to Upstreet.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- A fixed-price quote explains the cost, the grant position and the VAT.
- Then it’s fitted, commissioned and registered with MCS.
Getting ready for the visit
- Clear access to the fuse board
- Let us know if the units are on a roof, a high wall or in a locked area
- Let us know if the building has a permit or sign-in process
Getting a price
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your photos and details. After that, we send a fixed price before any work starts.
Advice
Upstreet: your questions answered
Is the heat pump grant available in Upstreet?
Upstreet is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. You don’t apply yourself: the MCS certified installer does, which is us.
Do you cover smaller places like Upstreet?
Yes, and the size of the place makes no difference to how we work. A few pictures and the postcode are enough to get things started.
What does an air-to-water heat pump cost?
£8,000–£16,000 (0% VAT on homes) for air-to-water, before the grant. Your price depends on the survey, the emitters and the hot water and the quote is fixed.
Is a heat pump permitted development?
It depends on the property and where the unit goes. Flats have tighter limits, conservation areas add conditions, and Article 4 directions can remove rights and we look at it during the survey.
When will I hear back?
On the same working day you contact us. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.
How does the warranty work?
Warranty is the manufacturer’s own, on its terms. Each brand sets its own conditions and periods, so we explain them on your quote.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Let us know who the records should go to.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager