Kent · Heat pump installation
Air Source Heat Pumps in East Stourmouth
Air source heat pumps for East Stourmouth and the surrounding area: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Checking eligibility for a heat pump grant
- Plans to switch to electric heating with a heat pump
- No space for a hot water cylinder
What we are called out for in East Stourmouth
Homes with electric heating sometimes look at heat pumps as an alternative. The survey tells you whether it’s practical and what’s involved along with whether any grant could apply.
What we’re most often called about:
- Checking whether planning permission is needed
- Plans to switch to electric heating with a heat pump
- Questions about where the outdoor unit can go
Period properties close to All Saints Church can suit a heat pump, though insulation and any heritage protection are checked first.
Before you book anyone
- Whether the manufacturer’s warranty depends on regular servicing
- What happens if the job turns out to be different on the day
- Whether the quote shows VAT clearly
Air source heat pumps in East Stourmouth
As an MCS certified installer, we fit air source heat pumps for homes in East Stourmouth and the rest of Kent. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We’ll explain which type fits your home and why. We’re often asked to deal with an oil, LPG or gas boiler near the end of its life and deciding which kind of heat pump suits the home, on underfloor heating, air-to-water heat pumps and air-to-air heat pumps.
If your home in or near East Stourmouth is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Each manufacturer sets its own warranty period. Daikin, for example, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. For any other brand, we explain the manufacturer’s terms on your quote.
- Place
- East Stourmouth (CT3)
- Region
- Kent
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Enquiries
- We reply the same working day
- Approvals
- F-Gas certified, NICEIC approved, MCS
- Quote
- Fixed, in writing
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Also in East Stourmouth
What air source heat pumps can’t fix
In fairness, some problems need a different answer:
- A grant for a home that does not meet the scheme rules
- Planning decisions, which rest with the council
- Formal advice on VAT for your situation
If in doubt, call 07833 053749 and we will say what we think before booking.
Parts of the system we cover
- Underfloor heating
- Air-to-air heat pumps
- Radiator systems
- Hot water cylinders
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
Air source heat pumps around East Stourmouth
Valuation Office Agency council tax records put about 37% of homes in and around East Stourmouth before 1919, and about 78% of households live in detached or semi-detached houses, according to the 2021 Census. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Quex Park lies about 4.7 miles north-east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
East Stourmouth is about 6 miles south-east of Herne Bay, in Kent. East Stourmouth gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we have finished. Count every place we list in Kent and you reach 922, with East Stourmouth on the list. You can also see our page for Bromley, roughly 54 miles from East Stourmouth.
If your postcode is in CT3, we can take the job on. Local streets include The Street and School Lane, each of them within reach. Places around East Stourmouth that are also on our list: West Stourmouth (1 mile west), Westmarsh (1 mile south-east), Preston (1 mile south-west), Ware (2 miles south-east) and Sarre (2 miles north). Within a short drive, we also cover Canterbury (8 miles west), Margate (7 miles north-east), Dover (13 miles south) and Ramsgate (7 miles east).
Landmarks near East Stourmouth
Locally, jobs take us to houses, flats and workplaces close to Grove Ferry Picnic Area, among other places. East Stourmouth’s nearest station is Minster station, about 3.1 miles east. The countryside around East Stourmouth includes Monk's Wall nature reserve.
FAQs for East Stourmouth
Is East Stourmouth within the area you cover?
Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.
Will a heat pump in East Stourmouth need planning permission?
The answer turns on the property and where the outdoor unit would sit. Central East Stourmouth sits inside a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where necessary, we check with Dover council, which is typically the planning authority for East Stourmouth.
What VAT do I pay on a heat pump?
Not on a home installation at the moment: HMRC zero-rates heat pumps installed in residential accommodation until 31 March 2027, and 5% applies after that. The relief is not available to businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice.
Which type of heat pump is right for my home?
Air-to-water replaces the boiler for heating and hot water, while air-to-air heats and cools rooms, and we help you choose. Both are part of what we install.
Which accreditations do you hold?
We are an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We’re members of Checkatrade too.
Can you come out in an emergency?
Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll tell you what to do first.
Do you look at the job first?
Yes, always. Diagnosis comes before treatment: the survey shows what’s needed, where things go and what access we need and the fixed price is built on it.
The process
Each visit runs to the same pattern: agree the plan on site, protect the area, carry out the job, check the system and explain it all to you. The visit itself takes a few days for most air-to-water installations, with air-to-air systems often quicker. We plan the trip to East Stourmouth around you.
- First, a chat about the property and your goals for the heating.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
Before we arrive
- Tell us about any building rules, permits or sign-in
- Name a contact who can meet us at the agreed time
- Tell us about parking and loading
Getting a quote
For air source heat pumps in East Stourmouth, give us a ring on 07833 053749 or drop us a line. Let us know the type of property and what you need, and send a few pictures if you can. We reply the same working day.
Read more
Aftercare tips
To keep the system working properly:
- Diary the next service
- Keep the outdoor unit clear all year
- Seal draughts where you can
Handover includes the controls and how to get the best from a heat pump. Steady running suits a heat pump better than switching on and off so we set the controls up with you.
Don’t cover radiators with furniture or heavy curtains so the heat can get into the room.
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager