Greater London · Heat pump installation
Strawberry Hill air source heat pumps
Air source heat pumps in Strawberry Hill from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- Ageing boilers that will need replacing
- Not knowing whether a grant applies
- Deciding which kind of heat pump suits the home
How we handle air source heat pumps in Strawberry Hill
As an MCS certified installer, we fit air source heat pumps for homes in Strawberry Hill and the rest of Greater London. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. If you are dealing with a boiler that’s getting old and checking emitters for a heat pump, we can help.
Terraced houses in a London area like Strawberry Hill can suit a heat pump well, provided the outdoor unit can sit somewhere that passes the MCS noise check.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. It also keeps you on the right side of any warranty terms that ask for servicing.
- Location
- Strawberry Hill (TW1, TW11, TW2)
- Region
- Greater London
- Enquiries
- On the working day you ask
- Price
- Fixed after a survey or photos
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Approvals
- NICEIC approved, F-Gas certified, MCS
- Call
- 07833 053749
- Page updated
- 30 October 2026
When to call us in Strawberry Hill
Air-to-air systems interest people who want cooling in summer as well as heating. They heat rooms through wall, floor or ceiling units, and can cool them when it’s hot. The grant only applies in some cases, so we check first.
Reasons to give us a call include:
- Ageing boilers that will need replacing
- Working out where a cylinder could go
- Finding a place for the outdoor unit
Live in one of the older houses around Holy Trinity Church? Expect the survey to look closely at heat loss and at the building’s planning status.
Questions to ask before booking
- How VAT is shown, and which rate applies
- Why the equipment they’re quoting suits the job
- Whether anyone has checked the property or the system first
Also near Strawberry Hill
What else we do in Strawberry Hill
What we do, step by step
You do not need to do much on the day. Just let us in and point us to the units, or to where they’ll be fitted, and the rest is down to us. Before we leave, the area is tidied and we explain what we have done. Parking bays, permits and roof or balcony access are the first things we ask about in Strawberry Hill.
- It starts with a conversation about the home, the existing heating and your plans.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- Installation covers the outdoor unit, the indoor connections and the controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Getting ready for the visit
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Let us know if the building has a permit or sign-in process
- Unlock any gate, garage or side passage we need
Ask for a quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
Advice
Heat pumps in Strawberry Hill: local notes
About 47% of homes in the Strawberry Hill area were built before 1919, according to Valuation Office Agency council tax records. Older homes can lose heat faster, so a room-by-room heat loss calculation, and sometimes insulation or larger radiators, comes before sizing a heat pump. For a London home, the outdoor unit position and the MCS noise check need careful planning.
If you live near Strawberry Hill station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Strawberry Hill is about 1 mile south of Twickenham, in Greater London. Whatever kind of property you have in Strawberry Hill, our engineers can help with air source heat pumps. You’ll hear back from us the same working day, and there’s a 24/7 emergency line. Strawberry Hill is one of 764 towns, villages and districts in Greater London where we work for homes and businesses. London, roughly 11 miles off, has its own page on this site.
Not far from Strawberry Hill, a recent job of ours was on King Street, Twickenham (TW1), about 1 mile north: installing a Samsung VRF system serving the restaurant dining area, bar, private dining room and kitchen extraction area: seven indoor units in total.
From Tower Road, Heath Road and Clive Road to the smaller roads in between, the whole area is covered. Our working area takes in TW1, TW11 and TW2. We also cover the places around Strawberry Hill: Fulwell (1 mile south-west), Eel Pie Island (1 mile north-east), Twickenham (1 mile north), Teddington (1 mile south) and Whitton (1 mile north-west). Within a short drive, we also cover London (11 miles east), City of Westminster (9 miles north-east), Marylebone (10 miles north-east) and Kensington (7 miles north-east).
Local landmarks in Strawberry Hill
Typical jobs here are in properties near Archdeacon Cambridge's Church of England Primary School, Marble Hill Park and St Richard Reynolds Catholic High School and the streets around them. There’s a railway station in Strawberry Hill itself: Strawberry Hill station. Nearby you’ll also find Eel Pie Island Museum (0.8 miles north-east) and Bentall Centre (2.2 miles south-east). Open spaces near Strawberry Hill include Kew Gardens Lake and Ham Lands.
When it’s something else
Not every problem is solved by air source heat pumps, and we’d rather say so up front. It will not put right:
- Formal advice on VAT for your situation
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Grants for hybrid systems or replacements of low-carbon systems
If you’re not sure, just phone us on 07833 053749, or email if that’s easier and we’ll give you a straight answer before you book.
What the work covers
- Hot water cylinders
- Air-to-water heat pumps
- Air-to-air heat pumps
- Radiator systems
- Homes heated by oil, LPG or gas
- Underfloor heating
System by system
VAT on heat pumps
Please treat this as general guidance rather than tax advice.
The Boiler Upgrade Scheme
Not every home qualifies, so we check before you commit.
Strawberry Hill: your questions answered
Can you fit air conditioning in a London flat in Strawberry Hill?
Normally, yes, though leaseholders normally need the freeholder’s agreement. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Is planning permission needed for a heat pump in Strawberry Hill?
The answer turns on the property and where the outdoor unit would sit. There’s a conservation area, the Strawberry Hill Road Conservation Area, close to central Strawberry Hill. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with the local planning authority (for Strawberry Hill, typically Richmond-Upon-Thames council).
Is there VAT on a heat pump?
Heat pumps in homes carry 0% VAT until 31 March 2027, with 5% from 1 April 2027. Businesses pay the standard rate, and this is general information rather than tax advice.
Do you look at the job first?
Yes. Every job is looked at first, either on a site survey or from photos and details for simple jobs. A fixed-price quote follows.
Does the grant cover air-to-air heat pumps?
Only in limited cases, with a grant of £2,500. The system must replace the existing fossil-fuel heating, meet the home’s full heating demand, be installed by an MCS certified installer and be in a home.
Will skipping a service affect the warranty?
It depends on the manufacturer’s terms. Some warranty terms require the system to be serviced regularly by a qualified engineer, so check the terms or ask us. Keep every service record either way.
Which brands do you work with?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and tell you why.
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath