Greater London · Heat pump installation
Eel Pie Island air source heat pumps
F-Gas certified and NICEIC approved, we cover Eel Pie Island for heat pump installation. Fixed-price quotes and a 24/7 emergency line.
- Choosing between air-to-water and air-to-air
- Ageing boilers that will need replacing
- Checking eligibility for a heat pump grant
About our air source heat pumps in Eel Pie Island
Until 31 March 2027, a heat pump installed in residential accommodation carries 0% VAT, with 5% from 1 April 2027. This is HMRC’s energy-saving materials relief, which applies to homes rather than businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. Common call-outs are for finding a place for the outdoor unit and plans to switch to electric heating with a heat pump, across air-to-air heat pumps, homes heated by oil, LPG or gas and hot water cylinders.
In a London area like Eel Pie Island, many homes are flats or terraces with little outside space, and that decides which kind of heat pump works. Air-to-water needs room for the outdoor unit and typically a cylinder, while an air-to-air system needs less space.
We’re an F-Gas certified company, NICEIC approved for electrical work, with MCS certification for heat pumps and Checkatrade membership. Our engineers hold the F-gas qualifications needed to work on refrigerant.
- Location
- Eel Pie Island (TW1, TW10, TW2)
- Wider area
- Greater London
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Price
- Fixed-price quote after a site survey
- Call
- 07833 053749
- Updated
- 30 October 2026
How the visit works
Each visit runs to the same pattern: agree the plan on site, put the dust sheets down, carry out the job, check the system and explain it all to you. The visit itself takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Send us a few phone photos and we can often price a straightforward job in Eel Pie Island before visiting.
- First, a chat about the property and your goals for the heating.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
How to prepare
- Tell us about parking and loading
- Arrange for someone to be there to let us in
- Let us know where the consumer unit is
Getting a quote
Photos are enough for some jobs; others need a visit first. Bigger systems, commercial sites and awkward pipe routes are normally surveyed on site. Either way, the quote is fixed before anything goes ahead.
Read more
Why deal with it now?
If the emitters can’t give out enough heat, some rooms won’t get warm enough. The survey picks this up before installation. Hot weather is when everyone in London wants air conditioning, so it’s easier to plan the work in Eel Pie Island early.
What you pay reflects the actual work. That is why every job is looked at first, and why the quote is fixed before we start.
What you get with us
- A fixed price before any work starts
- One number for homes and businesses across London and the South East
- We reply to enquiries the same working day
- Every job looked at before it’s priced
Take a look at what air conditioning costs or our accreditations.
Places near Eel Pie Island
Also in Eel Pie Island
Eel Pie Island: your questions answered
Do I need permission to put air conditioning in my flat in Eel Pie Island?
Usually, yes, though leaseholders normally need the freeholder’s agreement. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Can I fit a heat pump in Eel Pie Island without planning permission?
There’s no single answer: the building and the outdoor unit position decide it. The centre of Eel Pie Island is in the Twickenham Riverside Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Eel Pie Island, typically Richmond-Upon-Thames council).
Who is responsible for leak checks?
The operator of the equipment, working with qualified engineers. Systems below 5 tCO2e fall outside the set leak check intervals, while larger ones need checks at least every 12 months, or every 6 months from 50 tCO2e. We’ll work out which band applies to yours.
Do you work for landlords and businesses?
Yes. From a single let flat to offices, shops and public buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
Why use an F-Gas certified company?
Certification shows a business is approved to work on systems that hold F gas refrigerant. That isn’t optional: it’s required by law, and AirCon Doctor is certified.
Do you work on systems someone else installed?
Yes. We look at it first and tell you what we find, including anything about the original installation that needs putting right. You get a fixed price before any work goes ahead.
How much time does a heat pump install need?
As a guide, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. The programme is planned to keep time without heating short, and we explain it in advance.
What owners can safely do
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrics need care too. Ask us to quote for a move instead.
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
Signs you need air source heat pumps in Eel Pie Island
When a home is being extended or renovated, it’s a good moment to look at heat pumps. It’s simpler to plan radiators, pipework and a cylinder while the builders are in.
Common reasons people call us include:
- Working out where a cylinder could go
- Questions about where the outdoor unit can go
- Checking whether planning permission is needed
With Richmond House about 0.2 miles west, it’s worth asking whether your own home is listed before planning a heat pump.
What your quote should include
- Whether testing, commissioning and paperwork are included
- Whether the company is F-Gas certified, and whether you can check it
- Whether extra work needs your approval first
Air source heat pumps in Eel Pie Island: the local picture
London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
Period properties close to St Mary's Church can suit a heat pump, though insulation and any heritage protection are checked first.
Eel Pie Island is about 1 mile east of Twickenham, in Greater London. Eel Pie Island gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we’ve finished. Our Greater London coverage runs to 764 places, Eel Pie Island among them. Our London page covers places nearby, about 11 miles away.
The closest recent job we can point to from Eel Pie Island was on King Street, Twickenham (TW1), about 1 mile west: installing a Samsung VRF system serving the restaurant dining area, bar, private dining room and kitchen extraction area: seven indoor units in total.
Local streets include Oak Lane, Sion Road and Bell Lane, and we cover them all. Getting to Eel Pie Island is easy by the A305 and A310. Nearby, we also cover air source heat pumps in Twickenham (1 mile west), Strawberry Hill (1 mile south-west), Ham (1 mile south-east), Petersham (1 mile east) and St Margarets (1 mile north). We also work in nearby towns such as London (11 miles east), City of Westminster (9 miles north-east), Marylebone (9 miles north-east) and Kensington (6 miles north-east).
Near you in Eel Pie Island
In Eel Pie Island, that means homes and buildings near St Catherine's School, Orleans Park School and Marble Hill Park. Eel Pie Island has its own railway station: Twickenham station. Other landmarks nearby include South Middlesex Hospital (1 mile north-west) and Eel Pie Island Museum (under half a mile north). Not far away are Kew Gardens Lake and Ham Lands.
A customer’s words
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath