Greater London · Heat pump installation
Air Source Heat Pumps in Twickenham
For heat pump installation in Twickenham, choose an F-Gas certified, NICEIC approved company. Fixed-price quotes and a 24/7 emergency line.
- Questions about the Boiler Upgrade Scheme
- Finding a place for the outdoor unit
- Checking emitters for a heat pump
When something else is needed
A few issues sit outside what this work can do:
- A grant for a home that does not meet the scheme rules
- Improving the building’s insulation
- Any gas work on the existing boiler
Not sure which it is? You can give us a ring on 07833 053749 or send an email and we’ll tell you honestly before you book.
Parts of the system we cover
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Radiator systems
- Underfloor heating
- Air-to-water heat pumps
About our air source heat pumps in Twickenham
Heat pumps run at lower flow temperatures than most boilers, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes, and the quote sets it out. If you are dealing with replacing a combi boiler with a heat pump and moving away from fossil-fuel heating, we can help.
A terrace in Twickenham shares walls with its neighbours, which helps keep heat in, as long as there’s a sensible spot for the outdoor unit and its noise is checked against the MCS planning standard.
Refrigerant work is written up in the F-Gas records: what was done, the refrigerant type and any amount added or recovered. File them with the system’s paperwork, ready for the next service or a warranty query.
- Location
- Twickenham (TW1, TW2, TW4, TW3)
- Region
- Greater London
- Certified
- F-Gas certified, NICEIC approved, MCS
- Pricing
- Fixed after a survey or pictures
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Phone
- 07833 053749
- Updated
- 30 October 2026
Your questions about air source heat pumps in Twickenham
Is planning permission needed for a heat pump in Twickenham?
It depends on the property. There’s a conservation area, the Hamilton Road Conservation Area, close to central Twickenham. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Twickenham, normally Richmond-Upon-Thames council) first.
Can I have air conditioning in a flat in Twickenham?
Often, yes, but the lease and the freeholder usually have a say. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Who is responsible for leak checks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Will skipping a service affect the warranty?
Each manufacturer decides. If servicing is in the terms, missing one could affect a claim and we will tell you what your brand asks for.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Tell us who should receive the paperwork.
Am I eligible for a heat pump grant?
Not every home qualifies, so we check. Only one grant is available per property, it can’t replace a low-carbon system, and hybrids do not qualify, among other rules.
How quickly will you reply?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
What a heat pump looks like in Twickenham
About 39% of homes in Twickenham and the neighbourhoods around it were built before 1919, according to VOA council tax data. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. London homes can be short of space for an outdoor unit and cylinder, which affects the choice of heat pump.
For a home near Twickenham station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. With Richmond House about 0.5 miles east, it’s worth asking whether your own home is listed before planning a heat pump.
Twickenham is about 7 miles south-west of Kensington, in Greater London. Homes and businesses alike in Twickenham, we can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. Our area takes in 764 places across Greater London, from busy centres to quieter spots. You can also see our page for London, about 11 miles away.
One of our recent jobs in Twickenham was on King Street (TW1): installing a Samsung VRF system serving the restaurant dining area, bar, private dining room and kitchen extraction area: seven indoor units in total.
Being close to the A305 and A310, Twickenham is simple for us to get to for visits of every kind. Our working area takes in TW1, TW2, TW4 and TW3. Close to Twickenham, our area also takes in Whitton (1 mile west), Eel Pie Island (1 mile east), Strawberry Hill (1 mile south), Ivybridge (1 mile north) and Fulwell (1 mile south). We also work in nearby towns such as London (11 miles east), City of Westminster (9 miles north-east), Marylebone (10 miles north-east) and Kensington (7 miles north-east).
Around Twickenham
Typical jobs here are in properties near Richmond upon Thames School, St Richard Reynolds Catholic High School and Marble Hill Park. Twickenham’s nearest station is Twickenham station, about 0.5 miles north-east. Other landmarks nearby include Eel Pie Island Museum (0.6 miles east) and Treaty Centre (1.8 miles north-west). Open spaces near Twickenham include Richmond Hill and Ham Lands.
Why deal with it now?
For eligible off-gas homes on oil or LPG, an extra £1,500 is on offer until March 2027. For homes that qualify, that’s a reason to look into it now. In London, hot spells can bring a rush of calls, so planning the work in Twickenham before summer avoids the wait.
Height, access and the distance between the indoor and outdoor units all affect the cost. Each of those is built into the quote and give you a fixed price before work begins.
Why people in Twickenham choose us
- One number for homes and businesses across London and the South East
- Fixed-price quotes after a survey or photos
- Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba and more
- MCS certification for heat pump work
Before you call an engineer
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If a breaker trips again after you reset it, leave it off and call 07833 053749 or email us.
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
How the visit works
Each visit runs to the same pattern: check the plan with you, protect the area, do the work, test what we’ve done and explain it all to you. The visit itself takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A note on parking and access helps us plan a visit to Twickenham.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- Cost, grant and VAT appear on one fixed-price quote.
- Then it’s fitted, commissioned and registered with MCS.
How to prepare
- Plan for pets to be kept clear during the visit
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Mention any managing agent or landlord rules we need to follow
Get a fixed-price quote
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. After a look at the job, by pictures or a survey, the price is fixed. To start, call 07833 053749, or email if that’s easier.
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A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager