Surrey · Heat pump installation
Heat pump installation in Shalford, Surrey
Our engineers work in Shalford on air source heat pumps. A look at the job first, a fixed-price quote and written records at the end.
- Ageing boilers that will need replacing
- Questions about listed buildings or conservation areas
- Deciding which kind of heat pump suits the home
FAQs for Shalford
Can I get the Boiler Upgrade Scheme grant in Shalford?
Yes, the scheme covers homes in England, including Shalford, if they qualify. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we are MCS certified.
Do you cover smaller places like Shalford?
Yes, and the size of the place makes no difference to how we work. Visits to smaller places are planned so the engineer arrives with what the job needs.
Will skipping a service affect the warranty?
Each manufacturer decides. Where servicing is a condition, a missed service could give the manufacturer grounds to refuse a claim and we will tell you what your brand asks for.
Who has to arrange F-Gas leak checks?
Whoever operates the equipment, together with the technicians who service it. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
How quickly will you reply?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Which accreditations do you hold?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Is the equipment covered by a warranty?
It’s the manufacturer’s warranty, which varies by brand. Daikin, for example, gives a standard 2 years on split air conditioning and we explain the terms for your brand on the quote.
Air source heat pumps for homes and businesses in Shalford
We begin with a room-by-room heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. We’re often asked to deal with questions about listed buildings or conservation areas and wanting to stop using oil, LPG or gas for heating, on homes heated by oil, LPG or gas, air-to-water heat pumps and underfloor heating.
If your home in or near Shalford is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Each manufacturer sets its own warranty period. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Location
- Shalford (GU4)
- Region
- Surrey
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Price
- Fixed-price quote after a site survey
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Telephone
- 07833 053749
- Updated
- 30 October 2026
Homes in Shalford and heat pumps
Census 2021 figures found about 74% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these. There are 2 conservation areas within a mile of the centre of Shalford. Historic England lists about 17 buildings and structures within half a mile of the centre of Shalford, including Shalford Mill (grade II*). For a heat pump, permitted development does not apply within the grounds of a listed building, and in a conservation area the outdoor unit can’t go on a wall or roof facing a road, so we check with Guildford council, normally the planning authority here where necessary.
If you live near Shalford station, the survey compares air-to-water and air-to-air for your home before anything is quoted. If your home is listed, like Guildford Castle about 1.5 miles north, listed building consent comes before any heat pump work.
Shalford is about 2 miles south of Guildford, in Surrey. Properties in Shalford get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. Our list for Surrey has 395 entries and Shalford is among them.
Our nearest recent job to Shalford was on Stoughton Road, Guildford (GU2), about 2 miles north: installing a Mitsubishi Electric wall-mounted unit in the living room and a second unit in the master bedroom.
Every address in GU4 is within our area, from busy streets to back roads. Station Road, The Street and Kings Road and the roads off them are all inside our area. We also cover Broadford (1 mile west), East Shalford (1 mile north-east), Peasmarsh (1 mile south-west), Artington (1 mile north-west) and Chilworth (1 mile east). Within a short drive, we also cover Woking (7 miles north), Camberley (11 miles north-west), Epsom (15 miles north-east) and Farnham (10 miles west).
Landmarks near Shalford
Around Shalford, our work takes us to homes and businesses near The Queen Victoria pub, Broadwater School and Shalford Mill, among other places. There’s a railway station in Shalford itself: Shalford station. Other landmarks nearby include Guildford Castle (1.5 miles north) and Surrey Police Museum (1.1 miles north-west). Open spaces near Shalford include Lower Lake and Pewley Down.
Towns and villages near Shalford
What else we do in Shalford
What happens on the day
The visit goes in the diary at a time that works for you, and we keep you posted if anything changes. When we arrive, we check the job against the survey or the pictures you sent. If something is different, we talk it through with you before carrying on. From there, the work takes a few days for most air-to-water installations, with air-to-air systems often quicker. A few pictures help us make the most of a visit to Shalford.
- We talk through your home, your current heating and what you want from a heat pump.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you’re eligible for and the VAT explained.
- Fitting day: the outdoor unit is placed, the indoor side connected and the controls set up.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Before we arrive
- Unlock any gate, garage or side passage we need
- Let us know if the units are on a roof, a high wall or in a locked area
- Name a contact who can meet us at the agreed time
How to get a quote
Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your pictures and details. Then you get a fixed price so you know the cost before we begin.
Advice
Keeping the system healthy
Every system needs looking after, and most of it is easy. A few tips:
- Look at insulation alongside the heat pump
- Know the servicing conditions in your warranty
- Clear leaves and debris from the outdoor unit
The warranty on the heat pump is the manufacturer’s, on its own terms. We explain the terms for your brand, including any servicing conditions.
Have the system serviced regularly. Check the manufacturer’s terms, as they may include servicing conditions.
What air source heat pumps can’t fix
We’ll always give you a straight diagnosis, so here’s what air source heat pumps won’t do:
- Promising eligibility for the Boiler Upgrade Scheme
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Tax advice on your own circumstances
If you are not sure, just give us a ring on 07833 053749 or write to us at info@aircondoctor.co.uk and we will give you a straight answer before you book.
Where we work
- Hot water cylinders
- Air-to-water heat pumps
- Air-to-air heat pumps
- Underfloor heating
- Radiator systems
- Homes heated by oil, LPG or gas
What affects the cost of air source heat pumps
Typical ranges are on our prices page, and your quote is built on your job. What we look at:
- Whether it’s a one-off job or part of a maintenance contract
- The number of rooms, units or zones
- The distance and route between the indoor and outdoor units
Leaving a fault or an overdue service rarely makes the work cheaper. Faults and wear in a system tend to grow, and a struggling system uses more electricity to do less. If you are not sure what’s needed, phone us on 07833 053749 or email us and we will give you an honest view and a fixed price.
What to send for a quote
A few details help us quote accurately. When you get in touch, it helps to send:
- The paperwork from the last service, if you have it
- A few photos of the room and the wall the unit is on, or will go on
- The rating plate or label on any existing unit
Want a quote for air source heat pumps? Please ring us on 07833 053749 or use the quote form with a few details about the property. We’ll talk you through the options and give you a fixed-price quote before you commit to anything.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager