Surrey · Heat pump installation
Air Source Heat Pumps in East Shalford
Air source heat pumps for East Shalford, from F-Gas certified engineers, with warranty terms explained brand by brand. Enquiries answered the same working day.
- Choosing between air-to-water and air-to-air
- Checking eligibility for a heat pump grant
- Ageing boilers that will need replacing
Air source heat pumps in East Shalford, done properly
We begin with a room-by-room heat loss survey. That tells us how much heat the home needs, room by room, so the heat pump and the radiators or indoor units can be sized properly. Guesswork leads to systems that are too big or too small. If you are dealing with working out where a cylinder could go and checking eligibility for a heat pump grant, we can sort it out.
Space for an outdoor unit is rarely an issue near East Shalford, so the design focuses on heat loss and radiators.
Nothing is signed off by word of mouth: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual, because it helps with any later warranty question.
- Location
- East Shalford (GU4)
- Wider area
- Surrey
- Price
- A fixed-price quote up front
- Prices
- £8,000–£16,000 (0% VAT on homes), before the grant
- Credentials
- NICEIC and F-Gas, MCS
- Phone
- 07833 053749
- Page updated
- 30 October 2026
The process
On the day, we arrive at the time agreed with you and check the plan with you first. Floors and furniture near the work are covered with dust sheets, and the electrics are made safe before any panel comes off. The work itself takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. For a place like East Shalford, the timing is set with you and the travel is our side of the planning.
- We find out about your home and the heating you have now.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Installation, commissioning and MCS registration complete the job.
Before we arrive
- Clear the space around the indoor unit, or where it will go
- Make sure we can reach the consumer unit or fuse board
- Keep pets and children away from the work area
Ask for a quote
Photos are the fastest route to a quote: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Add the address and what you’d like done, and many jobs can be priced from that.
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What owners can safely do
Never try to top up, release or handle refrigerant yourself. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and refrigerant lines can cause cold burns. A suspected leak is our job, not yours.
Write down what you notice: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo of the display helps even more.
More services for East Shalford
How we price air source heat pumps
Your quote is based on your property. We consider:
- Whether it’s a one-off job or part of a maintenance contract
- What state the existing equipment is in
- The electrical supply and whether a new circuit is needed
Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Call for a fixed-price quote and we’ll go through it with you.
What to send for a quote
Photos and a few facts are often enough to price a simple job. Useful things to send:
- Any error code or flashing light on the display
- The address and the type of property
- The make and model of the system, from the label
Here’s what helps us quote: the address and the type of property, photos of the rooms or units, the brand and model of anything already fitted and any symptoms, from error codes to drips. Once you have those, call 07833 053749.
What air source heat pumps can’t fix
To be straight with you, there are a few things this work will not fix:
- Planning decisions, which rest with the council
- A grant for a home that doesn’t meet the scheme rules
- Disconnecting or servicing a gas boiler
If in doubt, call 07833 053749, or email if that’s easier and we’ll say what we think before you book.
What we work on in East Shalford
- Radiator systems
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Underfloor heating
- Air-to-water heat pumps
- Air-to-air heat pumps
Air source heat pumps in East Shalford: the local picture
East Shalford is about 28 miles from central London, well within the area we cover from our base in East Grinstead.
Older homes near Church of St Thomas may need extra checks for planning and heat loss before a heat pump is designed. Homeowners near Shalford station often ask whether a heat pump can take over from the boiler, and the heat loss survey answers that.
East Shalford is about 2 miles south-east of Guildford, in Surrey. We cover East Shalford for air source heat pumps and across the rest of Surrey. Across Surrey, we cover 395 places, East Shalford among them.
Our nearest recent job to East Shalford was on Stoughton Road, Guildford (GU2), about 2 miles north-west: installing a Mitsubishi Electric wall-mounted unit in the living room and a second unit in the master bedroom.
All of GU4 is within our area. Nearby, we also cover air source heat pumps in Shalford (1 mile south-west), Chilworth (1 mile east), Broadford (1 mile south-west), Artington (1 mile west) and Peasmarsh (1 mile south-west). Further out, we also cover Woking (7 miles north), Camberley (11 miles north-west), Epsom (15 miles north-east) and Farnham (11 miles west).
Around East Shalford
Around East Shalford, our work takes us to homes and businesses near Shalford Mill, Guildford High School and The Queen Victoria pub. For rail, the closest station is Shalford station, roughly 0.7 miles south-west. Other landmarks nearby include St. Luke’s Hospital (1.3 miles north) and Guildford Castle (1.4 miles north-west). Green spaces nearby include St Martha's Hill and Pewley Down.
East Shalford: your questions answered
Is the heat pump grant available in East Shalford?
East Shalford is covered, as the scheme runs across England and Wales. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. As an MCS certified installer, we apply for it on your behalf.
Will a heat pump in East Shalford need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. The half-mile around the middle of East Shalford holds about 4 listed buildings and structures. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with Guildford council, which is usually the planning authority for East Shalford.
Whose job is it to check the system for leaks?
The F-gas rules share it between the equipment’s operator and the engineers who work on it. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
Is the equipment covered by a warranty?
The manufacturer provides it, on its own terms. Some brands make regular servicing a condition, so keep your service records.
Do I need to service the system to keep the warranty?
For some brands, yes. Send us the make and model and we’ll tell you what the manufacturer expects, and book the service at the interval they recommend.
How quickly will you reply?
The same working day. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.
Do you offer maintenance contracts?
Yes. Send details of the systems and how they’re used, and we’ll suggest a schedule with a fixed price. That can include the leak checks the F-gas rules require for larger systems.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager