Hampshire · Heat pump installation
Poulner air source heat pumps
Air source heat pumps in Poulner from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- Working out where a cylinder could go
- Checking whether planning permission is needed
- Moving away from fossil-fuel heating
Air source heat pumps in Poulner
As an MCS certified installer, we fit air source heat pumps for homes in Poulner and the rest of Hampshire. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We’ll explain which type fits your home and why. We are often asked to deal with choosing between air-to-water and air-to-air and checking whether planning permission is needed, on air-to-water heat pumps, underfloor heating and radiator systems.
Homes around Poulner normally have space for an outdoor unit and a hot water cylinder, so the main questions are heat loss, radiators and the electrics.
Aftercare is simple, and most of it is in the manual: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. It also keeps you on the right side of any warranty terms that ask for servicing.
- Place
- Poulner (BH24)
- Region
- Hampshire
- Pricing
- Fixed-price quote after a site survey
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Certified
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Last updated
- 30 October 2026
Poulner: your questions answered
Will a heat pump in Poulner need planning permission?
It depends on the property. Around 11 listed entries sit within 0.5 miles of central Poulner. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with New Forest council, which is normally the planning authority for Poulner first.
Does the Boiler Upgrade Scheme cover homes in Poulner?
Poulner is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. You do not apply yourself: the MCS certified installer does, which is us.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We can quote for the whole job, from supply to commissioning.
Are you F-Gas certified?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Will you make a mess?
Floors and furniture near the work are covered with dust sheets before work begins, and we tidy up as we go. At the end, we clear up and show you what we’ve done.
How soon will you get back to me?
The same working day. Then we agree a date that works for you, with a fixed price before work starts.
Which brands do you work with?
We install and work on the leading makes, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Send us the make and model if you have it.
Air source heat pumps in Poulner: the local picture
About 68% of households live in detached or semi-detached houses, according to the 2021 Census. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Avon Tyrrell House lies about 3.8 miles south. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions. Older homes near St John the Baptist may need extra checks for planning and heat loss before a heat pump is designed.
Poulner is about 1 mile north-east of Ringwood, in Hampshire. Homes and businesses alike in Poulner, our engineers can help with air source heat pumps. You’ll hear back from us the same working day and our emergency line runs 24/7. Our list for Hampshire has 683 entries and Poulner is among them. There’s also a page for Guildford, about 59 miles away.
We cover homes and businesses on Oak Lane, Link Road and Croft Road and the roads around them. Jobs in BH24 are looked at, quoted and booked the same way as anywhere else. Other places close to Poulner include Ringwood (1 mile south-west), Hightown (1 mile south), Hangersley (1 mile north-east), Blashford (1 mile north-west) and Forest Corner (1 mile east). Further out, we also cover Totton (12 miles east), Lymington (12 miles south-east), New Milton (8 miles south-east) and Barton on Sea (9 miles south-east).
Near you in Poulner
Locally, jobs take us to houses, flats and workplaces close to Ringwood School Academy and White Hart Public House, among other places. Well-known places in the area include St Leonard's Hospital (4.4 miles south-west). Not far away are Linbrook Lake and Blashford Lakes.
How the job changes from property to property
Air-to-water heat pumps
An air-to-water heat pump heats water for your radiators or underfloor heating and your hot water cylinder. It replaces the boiler as the main heat source, and is MCS certified when we install it.
Radiators and underfloor heating
Any radiator changes are set out in the quote, so you know the full scope.
The process
Each visit runs to the same pattern: check the plan with you, protect the area, do the work, test what we have done and explain it all to you. The visit itself takes a few days on site, depending on the cylinder, the radiators and the pipework involved. We plan the visit to Poulner from the survey or your photos.
- We find out about your home and the heating you have now.
- We measure heat loss for every room.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- You get a fixed price, with any grant and the VAT set out.
- We install, commission and register the system under MCS.
Before we arrive
- Keep pets out of the rooms we are working in
- Move furniture away from the wall where we will be working
- Tell us about parking and loading
Get a fixed-price quote
Getting a quote is straightforward. Call or email with a few details and we’ll come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
Read more
Also near Poulner
More services for Poulner
Honest limits
Some problems need a different service or another trade:
- Planning decisions, which rest with the council
- Improving the building’s insulation
- Promising eligibility for the Boiler Upgrade Scheme
If you’re not sure, just give us a ring on 07833 053749 or send an email and we’ll give you a straight answer before you book.
What the work covers
- Radiator systems
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Underfloor heating
- Air-to-water heat pumps
- Air-to-air heat pumps
Looking after your system
Systems last better with the right care. We suggest:
- Seal draughts where you can
- Ask about the grant before you commit
- Keep the outdoor unit clear all year
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
Keep radiators and indoor units unobstructed so the heat can get into the room.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead