Hampshire · Heat pump installation
New Milton air source heat pumps
Need air source heat pumps in New Milton? We diagnose first, fix the price and book the work around you, then sign it off with written records.
- Checking whether planning permission is needed
- Questions about the Boiler Upgrade Scheme
- Finding a place for the outdoor unit
Air source heat pumps for homes and businesses in New Milton
A £2,500 grant is available for some air-to-air heat pumps, with conditions. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home, so an add-on next to a boiler is not eligible. The work covers air-to-water heat pumps, radiator systems and homes heated by oil, LPG or gas, and common reasons people get in touch are comparing heat pump types and ageing boilers that will need replacing.
Whether a home near New Milton has mains gas makes a difference to the grant. Homes heated by oil or LPG with no mains gas can get an extra £1,500 on the Boiler Upgrade Scheme until March 2027, for an air source or ground source heat pump.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Where
- New Milton (BH25)
- Wider area
- Hampshire
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quotes
- Fixed after a survey or pictures
- Certified
- F-Gas certified company, NICEIC approved, MCS
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Questions from New Milton
Is the heat pump grant available in New Milton?
Yes, if the home and the heat pump meet the scheme’s rules: New Milton is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we are MCS certified.
Will you come out to New Milton?
Yes. New Milton is within the area we cover across London and the South East. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
What warranty do I get?
The manufacturer provides it, on its own terms. Some terms depend on regular servicing by a qualified engineer, so keep your service records.
What does F-Gas certified mean?
Certification shows a business is approved to work on systems that hold F gas refrigerant. In Great Britain, that certification is a legal requirement, not an optional extra, and we hold it.
Do you work on all makes?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and tell you why.
Do you protect the property while you work?
Floors and furniture near the work are covered with dust sheets before work begins, and we tidy up as we go. At the end, we clear up and show you what we’ve done.
What’s the price of a heat pump installation?
For air-to-water, it’s £8,000–£16,000 (0% VAT on homes) before any Boiler Upgrade Scheme grant. Air-to-air systems are priced after a survey, with the VAT confirmed on your quote.
Before you call an engineer
Don’t move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
How it works
There’s very little for you to do on the day. Someone needs to let us in and show us the units, or where they’re going, and the rest is down to us. At the end, we tidy up and run through the work with you. Let us know how to reach the outside wall or outdoor unit at your property near New Milton.
- We start with your plans and the property.
- A survey covers heat loss, radiators, hot water and where the outdoor unit could sit.
- We explain which type of heat pump suits the home and whether a grant could apply.
- The system is installed and connected to the controls.
- We commission it, complete the MCS certificate and show you how to use it.
Preparing for the visit
- Find the manual or the paperwork for the system, if you have it
- Clear the space around the indoor unit, or where it will go
- Let us know where the consumer unit is
Ask for a quote
Published ranges are a starting point; the quote is built on your property, because every property is different. After a look at the job, by photos or a survey, the price is fixed. To start, phone us on 07833 053749 or write to us at info@aircondoctor.co.uk.
Advice
Homes in New Milton and heat pumps
New Milton lies within about 2 miles of the sea. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. Listed buildings are part of the picture here: about 7 within half a mile of the centre, such as Water Tower (grade II). That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where needed, we check with the local planning authority (typically New Forest council).
If you live near New Milton station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
New Milton is in Hampshire. Whether you are in the middle of New Milton or further out, we cover air source heat pumps, from a single room to a whole building. Our list for Hampshire has 683 entries and New Milton is among them. The nearest of our city pages is Worthing, around 55 miles from New Milton.
The A337 and B3055 pass through or close to New Milton, which keeps journeys to surveys and visits simple. If your postcode is in BH25, we can take the job on. Nearby, we also cover air source heat pumps in Ashley (1 mile north-east), Barton on Sea (1 mile south), Bashley (1 mile north), Ossemsley (2 miles north) and Hordle (2 miles east). Further out, we also cover Totton (13 miles north-east), Lymington (5 miles east), Hythe (13 miles north-east) and Ringwood (8 miles north-west).
What’s near New Milton
Locally, jobs take us to houses, flats and workplaces close to The George Centre pub and New Milton Junior School. There’s a railway station in New Milton itself: New Milton station. Well-known places in the area include Highcliffe Castle (2.7 miles south-west) and Sammy Miller Motorcycle Museum (1 mile north-west). Open spaces near New Milton include Milford on Sea LNR.
What affects the quote in New Milton
Before we fix a price, we need to know a few things. We look at:
- The type of system, from a single split to a larger system
- Whether we need access equipment for high-level work
- Whether it’s a one-off job or part of a maintenance contract
What you pay reflects the actual work. That is why we look at the job first, from photos or on a survey, and the price is agreed before any work starts.
Asking for a quote
Good pictures often save a visit. Try to include:
- A photo of the consumer unit with the cover closed
- The remote or wall controller showing any error
- The make and model of the system, from the label
If you need air source heat pumps in New Milton, call us on 07833 053749 or email us. Tell us what kind of property it is and what you’d like done, plus some pictures if they’re to hand. We reply the same working day.
Nearby places to New Milton
More services for New Milton
What we are called out for in New Milton
For homes with no mains gas, heated by oil or LPG, a heat pump is well worth considering. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.
The things we’re asked about most include:
- Planning and permitted development questions
- Plans to switch to electric heating with a heat pump
- Replacing a combi boiler with a heat pump
If your home is one of the older properties near Parish Church of St Magdalene, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Questions to ask before booking
- If the quote is based on a survey, pictures or a diagnosis
- What’s in the price and what is not
- Whether the company is F-Gas certified, and whether you can check it
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath