Hampshire · Heat pump installation
Air Source Heat Pumps in Highwood
Looking for air source heat pumps in Highwood? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Wanting to stop using oil, LPG or gas for heating
- Planning and permitted development questions
- An oil, LPG or gas boiler near the end of its life
How it works
Each visit runs to the same pattern: check the plan with you, put the dust sheets down, do the work, test what we have done and explain it all to you. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A note on how to find the property and where to park makes a visit to Highwood easier.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
Preparing for the visit
- Move furniture away from the wall where we’ll be working
- Make sure someone can let us in at the agreed time
- Let us know if the building has a permit or sign-in process
Ask for a quote
The quickest way to a quote is to send photos: the inside and outside of the property where the work is, plus the rating plate of any unit already there. Tell us the address and what you need, and many jobs can be priced from that.
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Air source heat pumps in Highwood, done properly
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. We are often asked to deal with a boiler that’s getting old and choosing between air-to-water and air-to-air, across hot water cylinders, air-to-air heat pumps and air-to-water heat pumps.
If your home in or near Highwood is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
The records are your system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Location
- Highwood (BH24)
- Wider area
- Hampshire
- Credentials
- F-Gas certified, NICEIC approved, MCS
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Pricing
- A fixed price before we start
- Response
- Answered the same working day
- Call
- 07833 053749
- Updated
- 30 October 2026
Places near Highwood
Also in Highwood
Leave it or put it right?
Choosing between air-to-water and air-to-air is easier with the facts. Air-to-water heats radiators and hot water, and can attract a £7,500 grant where eligible; air-to-air heats and cools rooms, and only qualifies for £2,500 under strict conditions, and we explain which fits your home. For a village like Highwood, booking ahead lets us plan the trip properly.
One room or a whole building, the quote is built the same way: the work involved, the access and the equipment. You’ll have a fixed price before work begins, and the quote sets out the VAT.
Why people in Highwood choose us
- We work on all the leading brands
- Fixed-price quotes after a survey or pictures
- 24/7 emergency line for breakdowns
- F-Gas certified company
See what air conditioning costs and our accreditations and certificates.
Landlords, agents and facilities managers
The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is and we’re happy to deal with whoever it is.
We also work for facilities teams in offices, schools and public buildings across Hampshire. Work can be phased by floor, zone or building to keep disruption down.
Common questions in Highwood
Does the Boiler Upgrade Scheme cover homes in Highwood?
Yes, if the home and the heat pump meet the scheme’s rules: Highwood is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. We hold MCS certification, so the application is ours to make for you.
Will you come out to Highwood?
Yes, and the size of the place makes no difference to how we work. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Do you work on commercial properties?
Yes. From one rented home to commercial buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
Do you look at the job first?
Yes, always. Diagnosis comes before treatment: the survey shows what’s needed, where things go and what access we need and the fixed price is built on it.
Will my radiators work with a heat pump?
It depends on each radiator and the room it heats. At the lower temperatures a heat pump uses, radiators need more surface, and the survey checks each one.
Do I need planning permission for a heat pump?
In England, many air source heat pumps on houses can be permitted development, if the conditions are met. These include an outdoor unit of no more than 1.5 m³, compliance with MCS 020(a), not being used solely for cooling and not being within the curtilage of a listed building.
Is the equipment covered by a warranty?
The manufacturer’s warranty, on the manufacturer’s terms. Terms differ by brand, and we set them out on your quote.
Air source heat pumps around Highwood
The middle of Highwood is part of the Western Escarpment Conservation Area. That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where needed, we check with the local planning authority (typically New Forest council). Census 2021 figures found about 84% of households in detached or semi-detached houses. Detached and semi-detached houses normally have room for the outdoor unit and a cylinder.
Older homes near St John the Baptist may need extra checks for planning and heat loss before a heat pump is designed. With Avon Tyrrell House about 4.6 miles south, it’s worth asking whether your own home is listed before planning a heat pump.
Highwood is about 2 miles north-east of Ringwood, in Hampshire. From the centre of Highwood to the outskirts, our engineers cover air source heat pumps, from small jobs to large ones. Our area takes in 683 places across Hampshire, from busy centres to quieter spots. We also work in Guildford, about 58 miles from Highwood.
Postcode districts we cover here: BH24. Neighbouring places we cover include Hangersley (1 mile south), Rockford (1 mile north-west), Shobley (1 mile south-east), Forest Corner (1 mile south-east) and Blashford (1 mile west). Within a short drive, we also cover Totton (12 miles east), Lymington (12 miles south-east), Romsey (15 miles north-east) and New Milton (9 miles south-east).
Near you in Highwood
In Highwood, that means homes and buildings near Ringwood School Academy and Alice Lisle Inn and the streets around them. Well-known places in the area include St Leonard's Hospital (5.5 miles south-west). Not far away are Linbrook Lake and Blashford Lakes.
When something else is needed
Air source heat pumps can’t fix everything, and we’ll tell you before work begins. It doesn’t solve:
- A grant for a home that doesn’t meet the scheme rules
- Planning approval where permitted development doesn’t apply
- Any gas work on the existing boiler
If in doubt, ring 07833 053749 or drop us a line and we will say what we think before you book.
Parts of the system we cover
- Homes heated by oil, LPG or gas
- Radiator systems
- Air-to-air heat pumps
- Air-to-water heat pumps
- Hot water cylinders
- Underfloor heating
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager