Surrey · Heat pump installation
Air Source Heat Pumps in Pitland Street
Air source heat pumps in and around Pitland Street, from a site survey or diagnosis to sign-off and a fixed price agreed before we start.
- Wanting to stop using oil, LPG or gas for heating
- No space for a hot water cylinder
- Questions about listed buildings or conservation areas
Air source heat pumps for homes and businesses in Pitland Street
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation and the installer makes the application. Not every home qualifies, so we check eligibility before you commit. The work covers radiator systems, air-to-air heat pumps and hot water cylinders, and common reasons people get in touch are working out where a cylinder could go and plans to switch to electric heating with a heat pump.
Homes around Pitland Street normally have room outside for a heat pump, so the design focuses on heat loss and radiators.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We’ll explain how the manufacturer’s terms are likely to apply before any chargeable work goes ahead.
- Location
- Pitland Street (RH5)
- Region
- Surrey
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Quote
- A fixed price before any work starts
- Response
- Same working day
- Credentials
- NICEIC and F-Gas, MCS
- Phone
- 07833 053749
- Page updated
- 30 October 2026
Common questions in Pitland Street
Do you cover smaller places like Pitland Street?
Yes. Pitland Street is within the area we cover across London and the South East. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Does the Boiler Upgrade Scheme cover homes in Pitland Street?
Yes, the scheme covers homes in England, including Pitland Street, if they qualify. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. As an MCS certified installer, we apply for it on your behalf.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For a new system, we suggest the make and model that suit the property and tell you why.
Can you set up regular servicing?
Yes. We offer maintenance contracts, set at the interval the system and the manufacturer’s terms need. Every visit is recorded and F-Gas records kept where they apply.
Who has to arrange F-Gas leak checks?
Responsibility is shared between the operator, usually whoever owns or controls the equipment, and the service technicians. How often depends on the size of the refrigerant charge in tonnes of CO2 equivalent: at least yearly for 5 to under 50 tCO2e, and every 6 months for 50 to under 500 tCO2e.
How long will it take to install a heat pump?
Expect it to take from a couple of days to around a week, depending on the system and how much of the heating changes. The cylinder, the radiators and the pipework make the biggest difference and the timing is set out with your quote.
What does F-Gas certified mean?
For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before you book, and we are happy to show ours.
How it works
Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes several days for an air-to-water system with a new cylinder, less for an air-to-air system. For a place like Pitland Street, the timing is set with you and the travel is our side of the planning.
- We start with your plans and the property.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- Installation follows on the agreed dates.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
Before we arrive
- Plan for pets to be kept clear during the visit
- Mention any managing agent or landlord rules we need to follow
- Make sure we can reach the consumer unit or fuse board
How to get a quote
VAT is set out clearly on every quote, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. To get one, phone 07833 053749 or send an email.
Read more
Air source heat pumps around Pitland Street
The middle of Pitland Street is part of the Holmbury St Mary Conservation Area. In the mile around Pitland Street’s centre, 2 conservation areas have been designated. Listed buildings are part of the picture here: about 13 within half a mile of the centre, such as Church of St Mary (grade I). That affects heat pumps: listed buildings need consent, and conservation areas limit where the outdoor unit can go under permitted development. Where needed, we check with Guildford council, normally the planning authority here. Valuation Office Agency council tax records put about 40% of homes in Pitland Street and the neighbourhoods around it before 1919, and the 2021 Census found about 76% of households in detached or semi-detached houses. Period properties can still suit a heat pump, but the design has to start from accurate heat loss figures. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Every heat pump design starts with a room-by-room heat loss calculation.
Pitland Street is about 5 miles south-west of Dorking, in Surrey. Pitland Street gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Pitland Street is one of 395 places in Surrey where we work for homes and businesses. Guildford, roughly 8 miles off, has its own page on this site.
Not far from Pitland Street, a recent job of ours was on High Street, Cranleigh (GU6), about 4 miles south-west: installing two Daikin wall-mounted units in the main working hall and a third unit in the meeting room.
That includes properties on Horsham Road, Pitland Street and Holmbury Hill Road and nearby roads. If your postcode is in RH5, you’re inside the area we cover. Places around Pitland Street that are also on our list: Holmbury St Mary (1 mile north), Peaslake (2 miles west), Ewhurst (3 miles south-west), Ewhurst Green (3 miles south) and Mayes Green (3 miles south). We also work in nearby towns such as Guildford (8 miles north-west), Woking (12 miles north-west), Epsom (12 miles north-east) and Horley (10 miles east).
Landmarks near Pitland Street
We fit and service air conditioning in homes and premises around Hurtwood House and Wotton and Abinger Commons. The nearest railway station is Gomshall station, roughly 2.7 miles north-west. Well-known places in the area include Abinger Castle (1.2 miles north) and Mesolithic Museum (1.2 miles north). Green spaces nearby include Vann Lake and Leith Hill.
Nearby places to Pitland Street
Other services in Pitland Street
What we’re called out for in Pitland Street
People also ask about air-to-air heat pumps because they heat and cool. They warm rooms directly through indoor units, and can cool them when it’s hot. The grant only applies in some cases, so we check first.
Customers normally contact us when they notice one of these:
- Working out where a cylinder could go
- Moving away from fossil-fuel heating
- Deciding which kind of heat pump suits the home
Live in one of the older houses around St Mary The Virgins Church? Expect the survey to look closely at heat loss and at the building’s planning status.
Questions to ask before you book
- What the manufacturer’s warranty covers and for how long
- The make and model of any parts or equipment being quoted
- Exactly what the price includes, from supply and fitting to commissioning
Safe owner checks
On air conditioning, the filters in the indoor unit are typically the one part owners can clean, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Don’t move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrics need care too. Ask us to quote for a move instead.
How the job changes from property to property
The Boiler Upgrade Scheme
Not every home qualifies and we confirm it before anything is agreed.
Air-to-water heat pumps
An air-to-water heat pump heats water for your radiators or underfloor heating and your hot water cylinder. It takes over from the boiler, and is MCS certified when we install it.
A customer’s words
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead