Greater London · Heat pump installation

Heat pump installation in North Ockendon, Greater London

Need air source heat pumps in North Ockendon? We diagnose first, fix the price and book the work around you, finishing with proper records.

  • Wanting to stop using oil, LPG or gas for heating
  • Checking emitters for a heat pump
  • Ageing boilers that will need replacing

Air source heat pumps for North Ockendon

Air source heat pumps in North Ockendon

Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. The work covers homes heated by oil, LPG or gas, air-to-water heat pumps and radiator systems, and people most often call us about plans to switch to electric heating with a heat pump and a boiler that’s getting old.

A terrace in North Ockendon shares walls with its neighbours, which helps keep heat in, provided the outdoor unit can sit somewhere that passes the MCS noise check.

If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We will explain how the manufacturer’s terms are likely to apply before anything chargeable is done.

Where
North Ockendon (RM14)
Region
Greater London
Approvals
F-Gas certified company, NICEIC approved, MCS
Costs
Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
Quotes
Fixed-price quote after a site survey
Call
07833 053749
Page updated
30 October 2026

Air source heat pumps around North Ockendon

The Valuation Office Agency’s council tax figures show about 73% of homes across North Ockendon and its surrounding area date from 1919 to 1939, and the 2021 Census found about 92% of households in detached or semi-detached houses. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Houses normally have space for an outdoor unit and a hot water cylinder. For a London home, the outdoor unit position and the MCS noise check need careful planning.

Period properties close to Church of St Mary Magdalene can suit a heat pump, though insulation and any heritage protection are checked first. Hare Hall lies about 4.5 miles north-west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.

North Ockendon is about 3 miles east of Hornchurch, in Greater London. Across the RM14 area, we cover air source heat pumps. Across Greater London, we cover 764 places, and North Ockendon is one of them. The nearest of our city pages is Bromley, around 15 miles from North Ockendon.

Our nearest recent job to North Ockendon was on Greenwich High Road, Greenwich (SE10), about 13 miles west: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.

Jobs in RM14 are looked at, quoted and booked the same way as anywhere else. Other places close to North Ockendon include Puddle Dock (1 mile north), Cranham (2 miles north-west), Upminster (2 miles north-west), South Ockendon (2 miles south) and Upminster Bridge (2 miles north-west). We also work in nearby towns such as Walthamstow (14 miles west), Whitechapel (15 miles west), Orpington (14 miles south-west) and Plaistow (11 miles west).

Near you in North Ockendon

Locally, jobs take us to houses, flats and workplaces close to Eastbrook School. The nearest railway station is Ockendon station, about 1.5 miles south. Nearby you will also find Upminster Tithe Barn Museum of Nostalgia (2.1 miles north-west) and St George's Hospital (3 miles west). For a walk, there’s Cranham Marsh.

Map of North Ockendon © OpenStreetMap contributors

Looking after your system

To keep the system working properly:

  • Ask about the grant before you commit
  • Know the servicing conditions in your warranty
  • Do not block radiators or indoor units with furniture

The warranty on the heat pump is the manufacturer’s, on its own terms. We explain the terms for your brand, including any servicing conditions.

Do not cover radiators with furniture or heavy curtains so the heat can get into the room.

Why it’s worth doing now in North Ockendon

Radiators that are too small for a heat pump’s lower flow temperature leave rooms cool. The survey picks this up before installation. In a London building, getting the freeholder’s or agent’s agreement can take a while, so it’s worth starting early.

Typical ranges are on our prices page, but your price depends on the job in front of us. For a fixed-price quote, call us on 07833 053749 or send an email, and we’ll talk you through it.

What you get with us

  • A fixed price before any work starts
  • Checkatrade member
  • Electrical work covered by our NICEIC approval
  • F-Gas certified company

See how installs are priced or our accreditations and certificates.

What happens on the day

The visit has three parts, a bit like a doctor’s appointment: diagnose, treat and sign off. First we check the system or the space against the plan, then the work itself, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, and that takes from a couple of days to around a week, depending on the system and how much of the heating changes. For a job in North Ockendon, tell us about parking, permits and access to the building when you get in touch.

  1. It begins with your house and the heating it relies on now.
  2. We measure heat loss for every room.
  3. We design the system, check the radiators and cylinder and look at the outdoor unit position.
  4. A fixed-price quote explains the cost, the grant position and the VAT.
  5. Then it’s fitted, commissioned and registered with MCS.

Before we arrive

  • Clear a path to the units and the space around them
  • Give us access to the outside wall, roof or yard where the outdoor unit sits
  • Let us know if the building has a permit or sign-in process

How to get a quote

Every quote shows the VAT clearly, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. To get one, phone us on 07833 053749.

Ask for a quote

Read more

Honest limits

We’d rather tell you now than sell you work that won’t help, so here are the limits:

  • Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
  • Planning decisions, which rest with the council
  • Formal advice on VAT for your situation

Not sure which it is? You can call 07833 053749 or drop us a line and we will tell you honestly before booking.

What we work on in North Ockendon

  • Air-to-water heat pumps
  • Underfloor heating
  • Hot water cylinders
  • Air-to-air heat pumps
  • Homes heated by oil, LPG or gas
  • Radiator systems

Common questions in North Ockendon

Can I have air conditioning in a flat in North Ockendon?

In many cases, yes, once the lease and the building’s rules are checked. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.

Can I get the Boiler Upgrade Scheme grant in North Ockendon?

North Ockendon is in England, where the Boiler Upgrade Scheme runs. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. We hold MCS certification, so the application is ours to make for you.

Do you look at the job first?

Yes, always. Diagnosis comes before treatment: the survey shows what’s needed, where things go and what access we need and the fixed price is built on it.

Can I fit air conditioning or a heat pump myself?

The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s the law, not just our preference, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.

Can you come out in an emergency?

Yes, any time. If something urgent happens, like water coming from a unit or a critical room overheating, call our 24/7 line and we’ll agree what happens next.

Do you offer maintenance contracts?

Yes. Send details of the systems and how they’re used and we will propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.

Does servicing affect my warranty?

It can, for some brands. Read the manufacturer’s terms, or send us the make and model and we will explain them, and book the service at the interval they recommend.

A customer’s words

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead