Greater London · Heat pump installation
Air Source Heat Pumps in Upminster
Our engineers work in Upminster on air source heat pumps. Diagnosis first, a fixed price and proper paperwork when we finish.
- No space for a hot water cylinder
- Working out whether radiators need upsizing
- Comparing heat pump types
Air source heat pumps for homes and businesses in Upminster
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home, so an add-on next to a boiler is not eligible. If the problem is checking emitters for a heat pump and questions about where the outdoor unit can go, we can help.
Homes in Upminster are often flats and terraces, where outside space is limited, which affects which heat pump suits. An air-to-water system needs space outside and normally a hot water cylinder inside, while air-to-air units take less room.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. File it with the manual, because it helps with any later warranty question.
- Place
- Upminster (RM14, RM11)
- Region
- Greater London
- Pricing
- Fixed, in writing
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Certified
- NICEIC and F-Gas, MCS
- Call
- 07833 053749
- Page updated
- 30 October 2026
Rented and managed buildings
Keeping records across a portfolio is half the battle. Each visit produces a dated record, with F-Gas records wherever refrigerant work is involved, ready for a tenant, a buyer or an inspection.
Larger air conditioning systems in buildings need more than servicing: a TM44 inspection by an accredited energy assessor is required at least every 5 years for systems over 12 kW. We can arrange it, prepare the system for it and fix what it finds.
Also near Upminster
Also in Upminster
What air conditioning will not do
We’d rather tell you now than sell you work that will not help, so these are the things it will not cover:
- Getting planning permission or listed building consent on your behalf
- Any gas work on the existing boiler
- Improving the building’s insulation
If you are not sure, just phone 07833 053749 or drop us a line and we’ll give you a straight answer before you book.
What the work covers
- Hot water cylinders
- Air-to-air heat pumps
- Homes heated by oil, LPG or gas
- Air-to-water heat pumps
- Underfloor heating
- Radiator systems
Common questions in Upminster
Do I need permission to put air conditioning in my flat in Upminster?
Often, yes, but the lease and the freeholder normally have a say. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Is the heat pump grant available in Upminster?
Upminster is in England, where the Boiler Upgrade Scheme runs. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. We hold MCS certification, so the application is ours to make for you.
Do you work for landlords and businesses?
Yes. From one rented home to commercial buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
Are you F-Gas certified?
As the law requires for refrigerant work, we are an F-Gas certified company. We are also NICEIC approved, MCS certified for heat pumps and Checkatrade members.
When will I hear back?
You’ll hear from us the same working day. If it’s an emergency, ring the 24/7 line instead.
Do you cover Upminster?
Yes. Upminster is part of the area we cover, within the South East and London area we cover. Our base is in East Grinstead, West Sussex.
How much does an air source heat pump cost?
An air-to-water heat pump costs £8,000–£16,000 (0% VAT on homes) before the grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme, and we confirm eligibility before you commit.
Homes in Upminster and heat pumps
About 52% of homes in and around Upminster were built between the wars, according to the Valuation Office Agency’s council tax figures, and about 79% of households live in detached or semi-detached houses, according to Census 2021 figures. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Houses normally have space for an outdoor unit and a hot water cylinder. In London, outside space and the rules for flats often decide which kind of heat pump suits.
For a home near Upminster station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. Hare Hall lies about 2.6 miles north-west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Upminster is about 2 miles east of Hornchurch, in Greater London. Homes and businesses alike in Upminster, our engineers can help with air source heat pumps. We reply to enquiries the same working day and our emergency line runs 24/7. Upminster is one of 764 places in Greater London where we work for homes and businesses. For properties nearby, see our Bromley page, about 15 miles away.
Our nearest recent job to Upminster was on Greenwich High Road, Greenwich (SE10), about 12 miles south-west: installing a Mitsubishi Electric wall-mounted unit in the retail area and a second unit in the stockroom and office.
All of RM14 and RM11 is covered. Whether you’re on Station Road, Latham Place and Deyncourt Gardens or a nearby road, our engineers can take on the work. Other places close to Upminster include Upminster Bridge (1 mile west), Cranham (1 mile east), Emerson Park (1 mile north-west), Hornchurch (2 miles west) and Puddle Dock (2 miles east). Within a short drive, we also cover Shoreditch (14 miles west), Walthamstow (12 miles west), Hoxton (15 miles west) and Whitechapel (14 miles west).
Local landmarks in Upminster
In Upminster, that means homes and buildings near Eastbrook School, St. Andrew's Park and The Crumpled Horn pub, among other places. There’s a railway station in Upminster itself: Upminster station. Other landmarks nearby include Upminster Tithe Barn Museum of Nostalgia (0.5 miles north) and The Mercury Mall (3.2 miles north-west). Open spaces near Upminster include Cranham Marsh.
The process
Each visit runs to the same pattern: agree the plan on site, put the dust sheets down, do the work, check the system and explain it all to you. On site, the work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. A few pictures of the room, the outside wall and the fuse board help us plan a job in Upminster.
- We talk through your home, your current heating and what you want from a heat pump.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- You get a fixed-price quote, with any grant you are eligible for and the VAT explained.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
How to prepare
- Tell us about any building rules, permits or sign-in
- Move furniture away from the wall where we will be working
- Mention any parking restrictions near the property
Ask for a quote
Every quote starts with a look at the job, either on a site survey or, for simple jobs, from your pictures and details. Then you get a fixed price before any work starts.
Read more
How the job changes from property to property
Heat loss surveys
Getting the survey right avoids undersized or oversized systems and that matters for comfort and running.
Hot water cylinders
Hot water from an air-to-water system is stored in a cylinder. The survey looks at where it can go, especially if you have a combi boiler.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager