Surrey · Heat pump installation
Air Source Heat Pumps in Normandy
Looking for air source heat pumps in Normandy? We look at the job first, give you a fixed-price quote and do the work at a time that suits you, finishing with proper records.
- Questions about listed buildings or conservation areas
- Wanting to stop using oil, LPG or gas for heating
- Deciding on the outdoor unit position
Why it’s worth doing now in Normandy
Replacing a boiler in a hurry when it breaks leaves little time to consider a heat pump. Surveying and designing in advance means the system is sized right and any grant is applied for while the old heating still works. Booking before summer means the work in Normandy is done before the hot weather.
Whatever the property, the quote works the same way: the equipment, the access, the work involved and the time it takes. Ask for a fixed-price quote and we will explain each part.
Why book with us
- A reply the same working day
- Every job looked at before it’s priced
- NICEIC approved for electrical work
- 24/7 emergency line for breakdowns
See our cost guide and how to check a contractor.
About our air source heat pumps in Normandy
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it doesn’t apply to businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. Typical jobs include deciding which kind of heat pump suits the home and planning and permitted development questions, on hot water cylinders, air-to-water heat pumps and air-to-air heat pumps.
Older and listed homes in villages like Normandy need extra care, and permitted development does not cover listed buildings, so consent comes first.
If a fault appears while the equipment is under the manufacturer’s warranty, tell us the make, model and installation date. We’ll tell you how the manufacturer’s warranty is likely to apply before anything chargeable is done.
- Where
- Normandy (GU3)
- Region
- Surrey
- Response
- Answered the same working day
- Credentials
- F-Gas certified company, NICEIC approved, MCS
- Price
- Fixed after a survey or photos
- Guide price
- £8,000–£16,000 before the grant, 0% VAT on homes
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
The process
Our engineers bring the tools, gauges and access equipment the job needs. All we ask is clear access to the units, or to where they’ll go, and to the consumer unit. The visit takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. A note on how to find the property and where to park makes a visit to Normandy easier.
- We talk through your home, your current heating and what you want from a heat pump.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Getting ready for the visit
- Mention any managing agent or landlord rules we need to follow
- Let us know if the units are on a roof, a high wall or in a locked area
- Let us know where the consumer unit is
Getting a price
Here’s what helps us quote: where the property is and what kind of building it is, pictures of the rooms or units, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Then ring us on 07833 053749.
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Nearby places to Normandy
Other services in Normandy
What you can do yourself, and what needs us
Do not move, re-route or disconnect units or pipework yourself. Moving a unit involves the refrigerant circuit, so it needs an F-Gas qualified engineer, and the electrical side needs a competent person. If you need something moved, we can quote for it.
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Common questions in Normandy
Is Normandy within the area you cover?
Yes. Normandy is within the area we cover across London and the South East. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Can I fit a heat pump in Normandy without planning permission?
It comes down to the building and the spot chosen for the outdoor unit. The half-mile around the middle of Normandy holds about 8 listed buildings and structures. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Guildford council, which is usually the planning authority for Normandy first.
Is there VAT on a heat pump?
In residential accommodation, 0% until 31 March 2027 and 5% afterwards. The relief does not cover businesses. Please treat this as general information, not tax advice.
Will skipping a service affect the warranty?
Each manufacturer decides. If servicing is in the terms, missing one could affect a claim and we will tell you what your brand asks for.
Do you have a 24/7 line?
Yes. Our emergency line runs 24/7 for breakdowns that cannot wait. Ring 07833 053749 any time and explain the problem.
Will I get records for the system?
Yes. Every visit is written up, and any work on the refrigerant circuit goes in the F-Gas records. File them with the system’s paperwork.
Can you look at a system you didn’t fit?
Yes. Systems fitted by other companies are fine from all the leading brands. Tell us the make and model and send any paperwork you have.
Air source heat pumps in Normandy: the local picture
About 50% of homes in Normandy and the neighbourhoods around it date from 1945 to 1972, according to the Valuation Office Agency’s council tax figures, and about 61% of households live in detached or semi-detached houses, according to the 2021 Census. Whether the walls and loft have been insulated makes a real difference to the heat pump size for homes of that period. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
For a home near Wanborough station, the survey looks at whether an air-to-water or air-to-air heat pump suits better. Live in one of the older houses around Church of St Mark? Expect the survey to look closely at heat loss and at the building’s planning status.
Normandy is about 4 miles east of Aldershot, in Surrey. Properties in Normandy get the same service as everywhere we cover: a look at the job first, a fixed-price quote and written records at the end. Normandy is one of 395 places in Surrey where we work.
Not far from Normandy, a recent job of ours was on Stoughton Road, Guildford (GU2), about 4 miles east: installing a Mitsubishi Electric wall-mounted unit in the living room and a second unit in the master bedroom.
Manor Farm Close, Guildford Road and Milton Close and the roads off them are all inside our area. If your postcode is in GU3, we can take the job on. Places around Normandy that are also on our list: Willey Green (1 mile east), Flexford (1 mile south), Christmas Pie (1 mile south), Wyke (1 mile west) and Wanborough (2 miles south). Larger places within reach include Guildford (4 miles east), Woking (6 miles north-east), Camberley (6 miles north-west) and Farnham (6 miles south-west).
What’s near Normandy
We fit and service air conditioning in homes and premises around Duke of Normandy pub and the streets around them. Normandy’s nearest station is Wanborough station, roughly 0.7 miles south. Nearby you’ll also find Ash Museum (2.1 miles west) and Guildford Hospital (2.6 miles east). The countryside around Normandy includes Hog's Back and Ash Ranges.
Honest limits
Some problems need a different service or another trade:
- Gas boiler work, such as disconnecting the old boiler, which needs a Gas Safe registered engineer
- Grants for hybrid systems or replacements of low-carbon systems
- Planning approval where permitted development does not apply
Not sure which it is? You can ring us on 07833 053749, or email if that’s easier and we’ll tell you honestly before you book.
What the work covers
- Air-to-water heat pumps
- Homes heated by oil, LPG or gas
- Underfloor heating
- Air-to-air heat pumps
- Hot water cylinders
- Radiator systems
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath