Surrey · Heat pump installation

Heat pump installation in Willey Green, Surrey

One call covers heat pump installation in Willey Green: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.

  • Deciding which kind of heat pump suits the home
  • Questions about listed buildings or conservation areas
  • Moving away from fossil-fuel heating

Air source heat pumps for Willey Green

Safe owner checks

Never try to top up, release or handle refrigerant yourself. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and refrigerant lines can cause cold burns. A suspected leak is our job, not yours.

Keep a note of anything odd: an error code, a new noise, a drip, a smell or a change in how well the system heats or cools. It helps us diagnose quickly, and a photo of the display helps even more.

Air source heat pumps for homes and businesses in Willey Green

As an MCS certified installer, we fit air source heat pumps for homes in Willey Green and the rest of Surrey. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We’ll explain which type fits your home and why. If you are dealing with deciding which kind of heat pump suits the home and planning and permitted development questions, we can help.

Space for an outdoor unit is rarely an issue near Willey Green, so the design focuses on heat loss and radiators.

Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.

Where
Willey Green (GU3)
Region
Surrey
Quotes
Fixed, in writing
Credentials
NICEIC approved, F-Gas certified, MCS
Prices
£8,000–£16,000 (0% VAT on homes), before the grant
Phone
07833 053749
Page updated
30 October 2026

Your questions about air source heat pumps in Willey Green

Will a heat pump in Willey Green need planning permission?

There’s no single answer: the building and the outdoor unit position decide it. Historic England lists about 6 buildings and structures within half a mile of the centre of Willey Green. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Willey Green, usually Guildford council).

Is Willey Green within the area you cover?

We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.

Are you F-Gas certified?

F-Gas company certification, NICEIC approval for electrical work and MCS certification for heat pumps, plus Checkatrade membership. Engineers who handle refrigerant hold their own F-gas qualifications as well.

Will my radiators work with a heat pump?

We find out during the survey. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.

How does the warranty work?

It’s the manufacturer’s, and the terms are theirs. Some terms depend on regular servicing by a qualified engineer, so keep your service records.

How quickly will you reply?

The same working day. Then we agree a date that works for you, and you get a fixed price before any work goes ahead.

How much VAT is charged on a heat pump in a home?

Not on a home installation at the moment: HMRC zero-rates heat pumps installed in residential accommodation until 31 March 2027, and 5% applies after that. Businesses and hotels pay the standard rate, and with air-to-air we confirm the VAT on the quote. This is general information, not tax advice.

Air source heat pumps around Willey Green

Census 2021 figures found about 72% of households in detached or semi-detached houses. Houses typically have space for an outdoor unit and a hot water cylinder.

Live in one of the older houses around Church of St Mark? Expect the survey to look closely at heat loss and at the building’s planning status.

Willey Green is about 4 miles west of Guildford, in Surrey. Anywhere in GU3, we can help with air source heat pumps. Willey Green is one of 395 places in Surrey we cover for homes and businesses.

Not far from Willey Green, a recent job of ours was on Stoughton Road, Guildford (GU2), about 4 miles east: installing a Mitsubishi Electric wall-mounted unit in the living room and a second unit in the master bedroom.

That includes properties on Aldershot Road, Homestead Drive and Bailes Lane and nearby roads. All of GU3 is within our area. Close to Willey Green, our area also takes in Normandy (1 mile west), Flexford (1 mile south-west), Wood Street Village (1 mile south-east), Christmas Pie (1 mile south-west) and Fairlands (2 miles east). We also work in nearby towns such as Guildford (4 miles east), Woking (5 miles north-east), Camberley (6 miles north-west) and Farnham (7 miles south-west).

Landmarks near Willey Green

Locally, jobs take us to houses, flats and workplaces close to Broadstreet and Duke of Normandy pub and the streets around them. For rail, the closest station is Wanborough station, about 1.1 miles south-west. A little further out are Ash Museum (2.7 miles west) and Guildford Castle (4 miles south-east). Not far away are Hog's Back and Ash Ranges.

Map of Willey Green © OpenStreetMap contributors

Keeping the system healthy

To keep the system working properly:

  • Keep to regular servicing
  • Keep radiators clear
  • Avoid switching the heat pump on and off often

Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.

Keep radiators and indoor units unobstructed so the heat can get into the room.

The process

Where something has to be switched off during the work, we agree it with you first, so you can plan around it. In a business, work can often be done one area at a time. The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. Somewhere like Willey Green, it helps to know about lanes, gates and where to park.

  1. We find out about your home and the heating you have now.
  2. We measure heat loss for every room.
  3. The design covers the heat pump, emitters, hot water and outdoor unit.
  4. A fixed-price quote explains the cost, the grant position and the VAT.
  5. Installation, commissioning and MCS registration complete the job.

Before we arrive

  • Plan for pets to be kept clear during the visit
  • Make sure we can reach the outdoor unit, or where it will go
  • Name a contact who can meet us at the agreed time

Get a fixed-price quote

Every quote shows the VAT clearly, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. For a fixed-price quote, give us a ring on 07833 053749 or use the quote form.

Get a price

Related advice

When to call us in Willey Green

Homes off the gas grid, heated by oil or LPG, are often good candidates to look at. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas, subject to the scheme rules.

Any of these is worth a proper look:

  • Radiators that may be too small for a heat pump
  • Moving away from fossil-fuel heating
  • Finding a place for the outdoor unit

Wanborough Manor, roughly 1.8 miles south, is a reminder to check your home’s listing status: permitted development does not cover listed buildings.

Comparing quotes

  • If the quote is based on a survey, pictures or a diagnosis
  • What happens if the job turns out to be different on the day
  • Whose warranty applies, and on what terms

Questions to ask before booking

A customer’s words

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead