Kent · Heat pump installation
Air Source Heat Pumps in Murston
F-Gas certified and NICEIC approved, we cover Murston for air source heat pumps. Fixed-price quotes and a 24/7 emergency line.
- Ageing boilers that will need replacing
- Checking eligibility for a heat pump grant
- No space for a hot water cylinder
How we handle air source heat pumps in Murston
For an air-to-water heat pump, the price is £8,000–£16,000 (0% VAT on homes), before the grant. In England and Wales, the Boiler Upgrade Scheme offers a £7,500 grant towards an eligible air-to-water installation, and as the installer we apply for it on your behalf. Not every home qualifies, so we check eligibility before you commit. Common call-outs are for deciding which kind of heat pump suits the home and wanting to stop using oil, LPG or gas for heating, on air-to-air heat pumps, radiator systems and air-to-water heat pumps.
For a house near Murston, space outside is rarely the problem, so heat loss, radiators and the electrics are what we check.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.
- Where
- Murston (ME10, ME9)
- Wider area
- Kent
- Replies
- Answered the same working day
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- A fixed-price quote up front
- Call
- 07833 053749
- Checked
- 30 October 2026
Your questions about air source heat pumps in Murston
Do you cover smaller places like Murston?
We do. Villages and hamlets get the same service as the bigger towns. Visits to smaller places are planned so the engineer arrives with what the job needs.
Does the Boiler Upgrade Scheme cover homes in Murston?
Yes, the scheme covers homes in England, including Murston, if they qualify. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. You do not apply yourself: the MCS certified installer does, which is us.
Are you F-Gas certified?
AirCon Doctor is an F-Gas certified company, NICEIC approved for electrical work and MCS certified for heat pumps. We are also Checkatrade members.
Is a heat pump permitted development?
Under the Planning Portal rules, a heat pump on a house can often be permitted development. Listed buildings and their curtilages are excluded, and listed building consent is a separate matter, so we check for your property.
Will my radiators work with a heat pump?
It varies from room to room. The survey compares each radiator with the room’s needs and the quote shows what’s needed.
When will I hear back?
On the same working day you contact us. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Do you have a 24/7 line?
Yes. Our emergency line runs 24/7 for breakdowns that can’t wait. Ring 07833 053749 any time and explain the problem.
What a heat pump looks like in Murston
Murston is within about 2 miles of the coast. Coastal sites are worth mentioning at the survey, as salt air affects the outdoor unit and its fixings. VOA council tax data date about 42% of homes in the Murston area to the post-war years, 1945 to 1972, and about 44% of households live in terraced houses, according to the last census (2021). For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Terraced houses share walls with neighbours, which helps, but the outdoor unit position needs care with noise next door. Historic England lists about 4 buildings and structures within half a mile of the centre of Murston, including Church of St Michael (grade II*). So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area?
Older homes near Church of All Saints may need extra checks for planning and heat loss before a heat pump is designed.
Murston is about 1 mile east of Sittingbourne, in Kent. Wherever you are in the ME10 postcode area, our engineers can take on air source heat pumps. Our list for Kent has 922 entries and Murston is among them. Our Bromley page covers places nearby (32 miles or so).
Whether you’re on Oak Road, Glebe Lane and Leigh Road or a nearby road, we can help. Jobs in ME10 and ME9 are looked at, quoted and booked the same way as anywhere else. Neighbouring places we cover include Milton Regis (1 mile north), Sittingbourne (1 mile west), Tonge Corner (1 mile east), Rodmersham (1 mile south) and Kemsley (1 mile north). We also work in nearby towns such as Maidstone (11 miles south-west), Ashford (15 miles south), Canterbury (15 miles east) and Whitstable (12 miles east).
Near you in Murston
In Murston, that means homes and buildings near Sittingbourne Community College, Milton Creek Country Park and The New Inn. The nearest railway station is Sittingbourne station, roughly 0.7 miles west. Other landmarks nearby include Sittingbourne Heritage Museum (less than half a mile west) and Bayford Court (within half a mile west).
How it works
Protection comes first: dust sheets over floors and furniture near the work and nothing is moved without asking you. Then the electrics are made safe and the work begins. The work on site takes several days for an air-to-water system with a new cylinder, less for an air-to-air system, and we tidy up before we leave. Everything the job in Murston needs is worked out beforehand.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- The price comes back fixed and in writing, with the grant and VAT shown line by line.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- Once it’s running correctly, the MCS certificate is issued and we show you the settings.
Getting ready for the visit
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Plan for pets to be kept clear during the visit
- Tell us about access, such as roof hatches, high walls or locked plant areas
Get a fixed-price quote
For a fixed-price quote, phone 07833 053749 or email us and tell us about the property and what you need. Photos help a lot. We reply to enquiries the same working day.
Advice
Places near Murston
Other services in Murston
Honest limits
An honest diagnosis matters more to us than a booking, so here’s what air source heat pumps will not do:
- Formal advice on VAT for your situation
- Disconnecting or servicing a gas boiler
- Improving the building’s insulation
Not sure which it is? You can phone 07833 053749, or email if that’s easier and we will tell you honestly.
Parts of the system we cover
- Air-to-water heat pumps
- Air-to-air heat pumps
- Radiator systems
- Hot water cylinders
- Homes heated by oil, LPG or gas
- Underfloor heating
How the job changes from property to property
Hot water cylinders
The cylinder size depends on how much hot water the household uses.
Heat loss surveys
The survey works out the heat needed room by room. Everything else is sized from it.
Signs you need air source heat pumps in Murston
Homes with electric heating sometimes look at heat pumps as an alternative. A survey shows whether a heat pump suits the property and what would need to change, and we explain the grant position for your home.
Any of these is worth a proper look:
- Questions about where the outdoor unit can go
- Choosing between air-to-water and air-to-air
- Moving away from fossil-fuel heating
For a home near Sittingbourne station, the survey looks at whether an air-to-water or air-to-air heat pump suits better.
Questions to ask before booking
- Whether they looked at the job before pricing it
- How VAT is shown, and which rate applies
- How extra work would be agreed if they find something unexpected
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager