Kent · Heat pump installation

Heat pump installers in Tonge

Air source heat pumps in and around Tonge, from the first look to the final check and a fixed price agreed before we start.

  • Replacing a combi boiler with a heat pump
  • Deciding on the outdoor unit position
  • Planning and permitted development questions

Air source heat pumps in Tonge

Air source heat pumps in Tonge

As an MCS certified installer, we fit air source heat pumps for homes in Tonge and the rest of Kent. Air-to-water systems feed your radiators or underfloor heating and hot water cylinder, while air-to-air systems heat rooms directly through indoor units and can cool them too. We help you work out which suits your home. Common call-outs are for questions about listed buildings or conservation areas and ageing boilers that will need replacing, across homes heated by oil, LPG or gas, air-to-water heat pumps and hot water cylinders.

Homes around Tonge usually have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.

Some manufacturers make regular servicing by a qualified engineer a condition of their warranty. Where yours does, a regular service with us keeps that side in order, and every service is written up.

Place
Tonge (ME9)
Region
Kent
Certified
F-Gas certified company, NICEIC approved, MCS
Quotes
A fixed price before we start
Typical price
£8,000–£16,000 (0% VAT on homes), before the grant
Call
07833 053749
Checked
30 October 2026

What affects the cost of air source heat pumps

The price is fixed before any work begins. It takes into account:

  • How far the pipework has to run, and where
  • The condition of any existing system
  • The size of the job

Our prices page shows typical ranges, but each job is priced on what it involves. For a fixed-price quote, phone 07833 053749 or email us, and we will talk you through it.

Helping us quote

The more you tell us, the more accurate the quote. With your enquiry, please include:

  • The paperwork from the last service, if you have it
  • The outdoor side of the property, including any roof or flat area
  • Any error code or flashing light on the display

To help us quote: where the property is and what kind of building it is, photos of the rooms or units, the make and model of any existing system and any symptoms, from error codes to drips. Then phone us on 07833 053749 or use the quote form.

How the job changes from property to property

Hot water cylinders

Existing cylinders may not be suitable for a heat pump and we tell you if it needs replacing.

Radiators and underfloor heating

Heat pumps run at lower flow temperatures, so radiators may need to be larger so we check them against each room’s heat loss.

Managing agents and facilities teams in Tonge

The F-gas rules share responsibility for leak checking between the equipment’s operator and the service technicians. In a let or managed building, it’s worth agreeing who that operator is and we are happy to deal with whoever it is.

We also work for facilities teams in offices, schools and public buildings in Tonge and across Kent. Larger buildings can be done in stages around the people who use them.

Common questions in Tonge

Will you come out to Tonge?

Yes, and the size of the place makes no difference to how we work. Send a few details and pictures, and we reply the same working day.

Does the Boiler Upgrade Scheme cover homes in Tonge?

Yes, if the home and the heat pump meet the scheme’s rules: Tonge is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.

Which brands do you work with?

We install and work on the leading makes, from Mitsubishi Electric, Daikin and Fujitsu to Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. Tell us the make and model and we will take it from there.

Do I need new radiators for a heat pump?

It varies from room to room. The survey compares each radiator with the room’s needs, so the quote covers any changes.

Do you work for landlords and businesses?

Yes. From a single let flat to offices, shops and public buildings, the approach is the same: a look first, a fixed-price quote and written records.

Can we book visits on a schedule?

Yes. Send details of the systems and how they’re used and we will propose a schedule and quote for it. Leak checks required by the F-gas rules can be built in for larger systems.

How does the warranty work?

Warranty is the manufacturer’s own, on its terms. Each brand sets its own conditions and periods, so we explain them on your quote.

Air source heat pumps in Tonge: the local picture

Tonge lies within about 1 mile of the sea. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. On the National Heritage List, around 4 entries fall within 0.5 miles of the middle of Tonge; Fox Cottage (grade II) is one. So the heat pump survey asks two extra questions here: is the home listed, and is it inside a conservation area? About 57% of homes across Tonge and its surrounding area date from 1945 to 1972, according to VOA council tax data, and the last census (2021) found about 48% of households in terraced houses. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks. Shared walls keep a terrace’s heat loss down, while gardens next door make the noise check on the outdoor unit important.

Every heat pump design starts with a room-by-room heat loss calculation. Live in one of the older houses around Church of St Giles? Expect the survey to look closely at heat loss and at the building’s planning status.

Tonge is about 2 miles east of Sittingbourne, in Kent. Whether you’re in the middle of Tonge or further out, our engineers cover air source heat pumps, from a single room to a whole building. 922 places in Kent are on our list. We also work in Bromley, around 33 miles away.

Postcode districts we cover here: ME9. Neighbouring places we cover include Tonge Corner (1 mile south), Milton Regis (1 mile west), Murston (1 mile south-west), Radfield (1 mile south) and Kemsley (2 miles west). Within a short drive, we also cover Maidstone (12 miles south-west), Ashford (15 miles south), Canterbury (14 miles east) and Whitstable (11 miles east).

Around Tonge

We fit and service air conditioning in homes and premises around Milton Creek Country Park, among other places. The closest station to Tonge is Teynham station, about 1.7 miles south-east. Nearby you will also find Dolphin Sailing Barge Museum (1.6 miles west) and Castle Rough (1.3 miles north-west).

Map of Tonge © OpenStreetMap contributors

How the visit works

Our engineers bring the tools, gauges and access equipment the job needs. You only need to give us clear access to the units, or their planned positions, and to the fuse board. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. A few pictures help us make the most of a visit to Tonge.

  1. You tell us about the home and what you want from a heat pump.
  2. The survey checks heat loss, emitters, hot water and the outdoor unit position.
  3. You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
  4. The system is installed and connected to the controls.
  5. We commission it, complete the MCS certificate and show you how to use it.

Preparing for the visit

  • Mention any parking restrictions near the property
  • Mention any managing agent or landlord rules we need to follow
  • Arrange for someone to be there to let us in

Getting a price

Need a price for air source heat pumps? Please call 07833 053749 or write to us at info@aircondoctor.co.uk with a few details about the property. We will talk you through the options and give you a fixed-price quote before you commit to anything.

Ask for a quote

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What a customer said

“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”

James T., Crawley, office manager

F-Gas certified companyRefrigerant work done and recorded properly
NICEIC approvedElectrical work certified
MCS certifiedHeat pump installations
Checkatrade memberVetted trade directory
24/7 emergency lineBased in East Grinstead