Greater London · Heat pump installation
Air Source Heat Pumps in Mugswell
Air source heat pumps in Mugswell from an F-Gas certified company, with the manufacturer’s warranty terms explained on your quote. We reply to enquiries the same working day.
- Replacing a combi boiler with a heat pump
- Questions about listed buildings or conservation areas
- A boiler that is getting old
Homes in Mugswell and heat pumps
VOA council tax data show about 32% of homes across Mugswell and its surrounding area date from 1919 to 1939, and about 69% of households live in detached or semi-detached houses, according to the 2021 Census. For homes of that age, the survey checks the insulation, the radiators and the hot water setup. Houses normally have space for an outdoor unit and a hot water cylinder. For a London home, the outdoor unit position and the MCS noise check need careful planning.
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler. Older homes near Church of Jesus Christ and the Wisdom of God may need extra checks for planning and heat loss before a heat pump is designed.
Mugswell is about 3 miles north of Reigate, in Greater London. Anywhere in CR5, we can help with air source heat pumps. Our list for Greater London has 764 entries, and Mugswell is one.
Our nearest recent job to Mugswell was on Cockshot Hill, Reigate (RH2), about 3 miles south: installing a Mitsubishi Electric multi-split system serving four rooms: master bedroom, two further bedrooms and a home office.
Our working area takes in CR5 in full. Close to Mugswell, our area also takes in Gatton (1 mile south-east), Hooley (2 miles north-east), Merstham (2 miles east), South Merstham (2 miles south-east) and Netherne on-the-Hill (3 miles north-east). Within a short drive, we also cover Kensington (15 miles north), Brompton (15 miles north), Stockwell (14 miles north) and Orpington (15 miles north-east).
Local landmarks in Mugswell
Typical jobs here are in properties near Eyhurst Park, Well House Inn and St Bede's School. The nearest railway station is Kingswood station, roughly 1.3 miles north-west. Well-known places in the area include Surrey Fire Museum (2.4 miles south) and The Belfry (2.9 miles south-east). Not far away are Reigate Heath and Colley Hill.
How we handle air source heat pumps in Mugswell
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. The system must replace the existing fossil-fuel heating and meet the home’s full heating demand, it must be installed by an MCS certified installer, and it must be in a home; adding it alongside a boiler does not qualify. If you are dealing with working out whether radiators need upsizing and moving away from fossil-fuel heating, we can sort it out.
Terraced houses in a London area like Mugswell can suit a heat pump well, as long as there’s a sensible spot for the outdoor unit and its noise is checked against the MCS planning standard.
Each manufacturer sets its own warranty period. For instance, Daikin’s standard warranty on split air conditioning is 2 years, and its longer extensions apply to its air-to-water units only. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Location
- Mugswell (CR5)
- Wider area
- Greater London
- Certified
- F-Gas certified, NICEIC approved, MCS
- Response
- Answered the same working day
- Quotes
- A fixed price before work begins
- Costs
- £8,000–£16,000 before the grant, 0% VAT on homes
- Telephone
- 07833 053749
- Page updated
- 30 October 2026
Places near Mugswell
Other services in Mugswell
Honest limits
We’d rather tell you now than sell you work that will not help, so these are the things it won’t cover:
- A grant for a home that does not meet the scheme rules
- Planning decisions, which rest with the council
- Formal advice on VAT for your situation
If you are not sure, just ring us on 07833 053749, or email if that’s easier and we’ll give you a straight answer.
Where we work
- Homes heated by oil, LPG or gas
- Hot water cylinders
- Radiator systems
- Underfloor heating
- Air-to-water heat pumps
- Air-to-air heat pumps
How the visit works
Each visit runs to the same pattern: agree the plan on site, put the dust sheets down, carry out the job, test what we’ve done and explain it all to you. On site, the work takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. If your building in Mugswell has a managing agent, a concierge or sign-in rules, mention them when you book.
- You tell us about the home and what you want from a heat pump.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- We explain which type of heat pump suits the home and whether a grant could apply.
- We install the heat pump and connect it up.
- After commissioning, you get the MCS certificate and a handover.
Before we arrive
- Tell us about any building rules, permits or sign-in
- Make sure we can reach the outdoor unit, or where it will go
- Make sure someone can let us in at the agreed time
Ask for a quote
For a fixed-price quote, give us a ring on 07833 053749 or use the quote form and tell us about the property and what you need. Photos help a lot. We reply to enquiries the same working day.
Read more
What affects the quote in Mugswell
The survey or diagnosis tells us what the work involves. We look at:
- What we find on the survey or diagnosis
- The distance and route between the indoor and outdoor units
- The equipment or parts the job needs
The price reflects the work, not guesswork. That’s why every job is looked at first, and why the quote is fixed before any work starts.
What to send for a quote
The more you tell us, the more accurate the quote. With your enquiry, please include:
- The remote or wall controller showing any error
- Your consumer unit or fuse board
- Any previous service or F-Gas records
Every quote shows the VAT clearly, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it on the quote. For a fixed-price quote, phone us on 07833 053749, or email if that’s easier.
For landlords and property managers
Keeping records across a portfolio is half the battle. Each visit is written up, with F-Gas records wherever refrigerant work is involved, so you can show what was done and when.
For anyone managing more than one building, we can quote and plan the work across all of them. Each property gets its own records, so each one has its own history.
Questions from Mugswell
Is a heat pump in Mugswell permitted development?
It depends on the property. Around 10 listed entries sit within 0.5 miles of central Mugswell. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask Reigate and Banstead council, which is usually the planning authority for Mugswell.
Can I get the Boiler Upgrade Scheme grant in Mugswell?
Yes, if the home and the heat pump meet the scheme’s rules: Mugswell is in England, where it applies. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we’re MCS certified.
How soon will you get back to me?
We reply to enquiries the same working day. If it’s an emergency, ring the 24/7 line instead.
Will my radiators work with a heat pump?
We find out during the survey. Where a radiator is already large enough, it stays, and any that need upsizing are set out in the quote.
How long does a heat pump installation take?
Expect it to take from a couple of days to around a week, depending on the system and how much of the heating changes. The cylinder, the radiators and the pipework make the biggest difference and the timing is set out with your quote.
Will you work on another installer’s system?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.
Which accreditations do you hold?
We hold F-Gas company certification, which the law requires for any business working on refrigerant. We’re also NICEIC approved, MCS certified for heat pumps and Checkatrade members.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath