Greater London · Heat pump installation
Air Source Heat Pumps in Hooley
Expert air source heat pumps for Hooley: diagnosis first, then a fixed-price quote, the work and written records. Ask us for a fixed-price quote.
- Finding a place for the outdoor unit
- An oil, LPG or gas boiler near the end of its life
- Checking whether planning permission is needed
About our air source heat pumps in Hooley
Every installation starts with a heat loss survey. That tells us how much heat the home needs, room by room, so the heat pump and the radiators or indoor units can be sized properly. Sizing by rule of thumb is not good enough. Common call-outs are for questions about listed buildings or conservation areas and wanting to stop using oil, LPG or gas for heating, across radiator systems, underfloor heating and hot water cylinders.
For flats in Hooley, the lease, the freeholder and the rules for flats all come into it. The planning rules for flats are stricter than for houses, so we check the position before we design.
Looking after a system is mostly common sense: clear space around the outdoor unit, the cleaning the manual describes and a service at the recommended interval. That also helps where the warranty terms ask for regular servicing.
- Place
- Hooley (CR5, RH1)
- Region
- Greater London
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Pricing
- A fixed-price quote up front
- Enquiries
- We reply the same working day
- Call
- 07833 053749
- Page updated
- 30 October 2026
Common questions in Hooley
Does the Boiler Upgrade Scheme cover homes in Hooley?
Hooley is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. As an MCS certified installer, we apply for it on your behalf.
Can I have air conditioning in a flat in Hooley?
In many cases, yes, once the lease and the building’s rules are checked. Permitted development rules for flats are tighter than for houses, so we check the outdoor unit position and give you the details to send to the freeholder or managing agent.
Whose job is it to check the system for leaks?
Responsibility is shared between the operator, normally whoever owns or controls the equipment, and the service technicians. The interval depends on the refrigerant charge, measured in tonnes of CO2 equivalent: at least every 12 months from 5 tCO2e, and every 6 months from 50 tCO2e.
Which manufacturers do you install and repair?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For a new system, we suggest the make and model that suit the property and explain why.
Can I fit air conditioning or a heat pump myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That is the law, not just our preference, and it also matters for the manufacturer’s warranty. We’re happy to quote for the full job, supply to commissioning.
Which type of heat pump is right for my home?
Air-to-water replaces the boiler for heating and hot water, while air-to-air heats and cools rooms, and we help you choose. We install both types.
How do you keep the place clean during the work?
Floors and furniture near the work are covered with dust sheets before we start, and we tidy up as we go. At the end, we clear up and show you what we have done.
What you can do yourself, and what needs us
Some faults have simple causes you can check first: is the system in the right mode, is the set temperature sensible, are the remote’s batteries working and has the breaker tripped. If the breaker trips a second time, leave it off and call us on 07833 053749 or send an email.
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.
How it works
Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. On the day, both are in the same hands. The work takes from a couple of days to around a week, depending on the system and how much of the heating changes. If a freeholder or agent needs to agree the work in Hooley, we can send them the details.
- It begins with your house and the heating it relies on now.
- Every room’s heat loss is worked out on site.
- From those figures we size the heat pump and decide on radiators, cylinder and outdoor position.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
Preparing for the visit
- Clear a path to the units and the space around them
- Keep pets out of the rooms we’re working in
- Name a contact who can meet us at the agreed time
Getting a quote
To help us quote: the address and the type of property, a few photos, the make and model of any existing system and anything you’ve noticed, such as an error code or a noise. Once you have those, give us a ring on 07833 053749 or fill in the contact form.
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Air source heat pumps around Hooley
The Valuation Office Agency’s council tax figures show about 41% of homes in Hooley and the neighbourhoods around it date from 1919 to 1939, and the 2021 Census found about 72% of households in detached or semi-detached houses. Homes of that age often have cavity walls that may or may not be insulated, which the survey checks. Houses normally have space for an outdoor unit and a hot water cylinder. In London, outside space and the rules for flats often decide which kind of heat pump suits.
Live in one of the older houses around Church of St Margaret? Expect the survey to look closely at heat loss and at the building’s planning status.
Hooley is about 2 miles south-west of Coulsdon, in Greater London. Wherever you are in the CR5 postcode area, we can help with air source heat pumps. Across Greater London, we cover 764 places, and Hooley is one of them.
Our nearest recent job to Hooley was on Godstone Road, Caterham (CR3), about 3 miles east: installing a Samsung multi-split system serving three bedrooms and a home office.
All of CR5 and RH1 is covered. If you need air source heat pumps at a property on Church Lane Avenue, Church Lane Drive and Brighton Road or anywhere close by, we can help. If you’re just outside Hooley, we cover Netherne on-the-Hill (1 mile east), Merstham (2 miles south), Mugswell (2 miles south-west), Gatton (2 miles south) and South Merstham (2 miles south). Within a short drive, we also cover London (15 miles north), City of Westminster (15 miles north), Kensington (15 miles north) and Brompton (14 miles north).
Landmarks near Hooley
Around Hooley, our work takes us to homes and businesses near The White Hart pub and Shabden Park. For rail, the closest station is Chipstead station, roughly 1.4 miles north-west. Well-known places in the area include East Surrey Museum (3.4 miles east) and St Lawrence's Hospital (2.5 miles east). Green spaces nearby include Colley Hill and South London Downs National Nature Reserve.
What affects the quote in Hooley
You’ll get a fixed price before any work starts. It takes into account:
- The distance and route between the indoor and outdoor units
- How easy the units are to reach
- One-off work versus a regular service cycle
Homes, offices, shops and public buildings are all priced the same way: what’s needed, how we reach it, the parts and the labour. Ask for a fixed-price quote and we’ll go through it with you.
What to send for a quote
Simple jobs can often be priced from photos and some basics. Send what you can of the following:
- Where the outdoor unit is, or where you’d like it
- A few pictures of the room and the wall the unit is on, or will go on
- Your installation or service records
Every quote shows the VAT clearly, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. For a fixed-price quote, give us a ring on 07833 053749 or use the quote form.
More services for Hooley
When to call us in Hooley
Homes with electric heating sometimes look at heat pumps as an alternative. The survey tells you whether it’s practical and what’s involved, and we explain the grant position for your home.
Reasons to give us a call include:
- An oil, LPG or gas boiler near the end of its life
- Wanting to stop using oil, LPG or gas for heating
- Questions about where the outdoor unit can go
Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
What to look for in a quote
- How extra work would be agreed if they find something unexpected
- Whether you get F-Gas records where refrigerant is involved
- If the quote is based on a survey, photos or a diagnosis
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager