Kent · Heat pump installation
Great Stonar air source heat pumps
Air source heat pumps for Great Stonar and the surrounding area: diagnosis first, then a fixed-price quote, the work and written records. Call for a fixed-price quote.
- Questions about where the outdoor unit can go
- Checking eligibility for a heat pump grant
- Planning and permitted development questions
What we are called out for in Great Stonar
Many enquiries start with a question about the Boiler Upgrade Scheme. Whether you can get the grant depends on your home and the scheme conditions, so we check before you commit.
What we’re most often called about:
- An oil, LPG or gas boiler near the end of its life
- Working out where a cylinder could go
- Questions about listed buildings or conservation areas
A heat loss calculation decides the size of heat pump your home needs.
Questions to ask before booking
- Whether the company is F-Gas certified, and whether you can check it
- The make and model of any parts or equipment being quoted
- Whether you get F-Gas records where refrigerant is involved
How we handle air source heat pumps in Great Stonar
Every installation starts with a heat loss survey. It shows how much heat each room needs on a cold day, so the heat pump and the radiators or indoor units can be sized properly. Sizing by rule of thumb is not good enough. If the problem is planning and permitted development questions and moving away from fossil-fuel heating, we can sort it out.
If your home in or near Great Stonar is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump, on top of the £7,500.
Whatever the visit, you get a written record: commissioning details and F-Gas records for a new system, a note of the fault and the fix for a repair, or a service record. Keep it with the system’s paperwork, because it helps with any later warranty question.
- Where
- Great Stonar (CT13)
- Region
- Kent
- Enquiries
- On the working day you ask
- Prices
- £8,000–£16,000 before the grant, 0% VAT on homes
- Accreditations
- F-Gas certified, NICEIC approved, MCS
- Pricing
- Fixed-price quote after a site survey
- Phone
- 07833 053749
- Last updated
- 30 October 2026
How we price air source heat pumps
The quote reflects the job in front of us. We consider:
- How far the pipework has to run, and where
- What state the existing equipment is in
- How easy the units are to reach
A single unit or a whole estate, the quote is built the same way: the work involved, the access and the equipment. You’ll have a fixed price before any work starts, and the quote sets out the VAT.
What to send for a quote
To speed up the quote, please include:
- A close-up of the unit’s label showing the model number
- Wide photos of the room or the existing unit
- The paperwork from the last service, if you have it
The quickest way to a quote is to send photos: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and simple jobs can often be priced without a visit.
What a heat pump looks like in Great Stonar
At about 2 miles from the coast, Great Stonar is close enough for sea air to matter. Near the coast, we choose the outdoor unit position with salt-laden wind in mind. The 2021 Census found about 66% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Older homes near St Mary's Church may need extra checks for planning and heat loss before a heat pump is designed.
Great Stonar is about 5 miles south-west of Ramsgate, in Kent. Properties in Great Stonar get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we have finished. Our list for Kent has 922 entries, and Great Stonar is one. We also work in Eastbourne, around 57 miles away.
Our working area takes in CT13 in full. Kitchener Drive, Spitfire Way and Hugin Lane and the roads off them are all inside our area. Other places close to Great Stonar include Sandwich (1 mile south), Cooper Street (2 miles west), East Street (2 miles west), Marshborough (2 miles south-west) and Woodnesborough (2 miles south-west). Within a short drive, we also cover Canterbury (11 miles west), Margate (7 miles north), Dover (10 miles south) and Ramsgate (5 miles north-east).
What’s near Great Stonar
Around Great Stonar, our work takes us to homes and businesses near Prince's Beachlands, Sir Roger Manwood's School and Invicta House Ye Olde King's Arms. The closest station to Great Stonar is Sandwich station, about 1.2 miles south of the centre. A little further out are The Precinct Toy Collection (0.8 miles south) and Sandown Castle (4.3 miles south-east). Green spaces nearby include Monk's Wall nature reserve.
After we have gone
To keep the system working properly:
- Let the heat pump run steadily, as set up at handover
- Store the MCS certificate and warranty documents together
- Keep to regular servicing
Should you have questions after the install, give us a ring on 07833 053749 or drop us a line and we will look into it. A yearly service is a good habit.
Have the system serviced regularly. Check the manufacturer’s terms, as they may include servicing conditions.
Common questions in Great Stonar
Does sea air affect air conditioning in Great Stonar?
It can. Great Stonar is within about 2 miles of the coast, and salt air speeds up corrosion on outdoor units. The outdoor unit position, its fixings and regular servicing all help near the sea.
Will a heat pump in Great Stonar need planning permission?
It depends on the property. Central Great Stonar sits inside a conservation area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Great Stonar, normally Dover council) first.
Can I get the Boiler Upgrade Scheme grant?
That depends on the scheme conditions, which we check for you. The installer applies for the grant, so we handle the application if you’re eligible.
Does the grant cover air-to-air heat pumps?
Sometimes, and the amount is £2,500 rather than £7,500. The system has to replace the fossil-fuel heating and heat the whole home with an MCS certified installer.
Do you work for landlords and businesses?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Tell us who should receive the paperwork.
What accreditations do you have?
We hold F-Gas company certification, which the law requires for any business working on refrigerant. We are also NICEIC approved, MCS certified for heat pumps and Checkatrade members.
Do you offer maintenance contracts?
Yes. We offer maintenance contracts, with visits at the interval your system and the manufacturer need. Each visit is written up, with F-Gas records where refrigerant work is involved.
The process
The first job on site is protection: sheets over the floor and any furniture nearby, and we ask before moving anything. After that, anything electrical is made safe and we start. The work on site takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes, and we clear up before we go. A note on how to find the property and where to park makes a visit to Great Stonar easier.
- It begins with your house and the heating it relies on now.
- A heat loss survey is carried out, room by room.
- The design covers the heat pump, emitters, hot water and outdoor unit.
- Cost, grant and VAT appear on one fixed-price quote.
- We install, commission and register the system under MCS.
Preparing for the visit
- Let us know if the building has a permit or sign-in process
- Move furniture away from the wall where we’ll be working
- Arrange for someone to be there to let us in
Ask for a quote
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your photos and details. Then you get a fixed price before any work starts.
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Also near Great Stonar
What else we do in Great Stonar
A customer’s words
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager