Kent · Heat pump installation
Heat pump installation in Marshborough, Kent
We cover Marshborough for heat pump installation. A look at the job first, a fixed-price quote and written records at the end.
- Checking eligibility for a heat pump grant
- Choosing between air-to-water and air-to-air
- Checking whether planning permission is needed
Different systems, different jobs
Outdoor unit position and planning
Under permitted development, the outdoor unit must be 1.5 m³ or less, compliance with MCS 020(a), and use for more than cooling alone. It can’t be within the curtilage of a listed building.
Hot water cylinders
Cylinder size is based on your household’s needs.
Air source heat pumps in Marshborough
Hot water from an air-to-water system is stored in a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. Air-to-air systems do not heat hot water, so you will need another way to do that. The work covers hot water cylinders, radiator systems and air-to-air heat pumps, and the jobs we see most are questions about the Boiler Upgrade Scheme and working out where a cylinder could go.
Older and listed homes in villages like Marshborough need extra care, and permitted development does not cover listed buildings, so we check consent first.
Think of the paperwork as the system’s health record: a dated account of the work and the readings we took. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Where
- Marshborough (CT13)
- Region
- Kent
- Approvals
- NICEIC and F-Gas, MCS
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- Fixed, in writing
- Enquiries
- On the working day you ask
- Telephone
- 07833 053749
- Reviewed
- 30 October 2026
What you can do yourself, and what needs us
Owner care supports servicing; it doesn’t replace it. Simple care keeps the air moving through the system, but the refrigerant circuit, the electrics and the parts you cannot see still need an engineer at the interval the manufacturer recommends.
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do, if the manual says so. They come out, get a gentle clean and go back only when they’re dry. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
Common questions in Marshborough
Do you cover smaller places like Marshborough?
Yes, smaller places are covered as well as towns. Send a few details and photos, and we reply the same working day.
Can I fit a heat pump in Marshborough without planning permission?
There’s no single answer: the building and the outdoor unit position decide it. The centre of Marshborough is in a conservation area. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit can’t face a road. Where needed, we check with the planning department at Dover council, usually the authority for Marshborough.
Do you work on systems someone else installed?
Yes. We start with a proper look and tell you honestly what we find, including any issues with how it was fitted. Any work is priced before it goes ahead.
Are you F-Gas certified?
We hold F-Gas company certification, which the law requires for any business working on refrigerant. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Do you work on commercial properties?
Yes. From one rented home to commercial buildings, the approach is the same: survey or diagnosis, a fixed price and proper paperwork.
What’s the price of a heat pump installation?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. Eligible homes in England and Wales can get £7,500 through the Boiler Upgrade Scheme, and we confirm eligibility before you commit.
Am I eligible for a heat pump grant?
It depends on your home and the system. In England and Wales, the scheme offers £7,500 towards an eligible air-to-water or ground source heat pump, and £2,500 towards an air-to-air heat pump only in limited cases, and we check before you commit.
Places near Marshborough
Other services in Marshborough
The process
We book the visit for a day and time that suit you, and we let you know if plans need to move. When we arrive, we check the job against the survey or the pictures you sent. If something is different, we talk it through with you before carrying on. After that, it takes a few days for most air-to-water installations, with air-to-air systems often quicker. A few photos help us make the most of a visit to Marshborough.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Plan for pets to be kept clear during the visit
- Find the manual or the paperwork for the system, if you have it
- Make sure we can reach the outdoor unit, or where it will go
How to get a quote
Every quote shows the VAT clearly, with the rate that applies to your job. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. To get one, ring 07833 053749 or write to us at info@aircondoctor.co.uk.
Advice
Heat pumps in Marshborough: local notes
About 66% of households live in detached or semi-detached houses, according to the 2021 Census. Houses typically have space for an outdoor unit and a hot water cylinder.
Live in one of the older houses around Church of St Mary the Virgin? Expect the survey to look closely at heat loss and at the building’s planning status. With Goodnestone Park about 3.7 miles south-west, it’s worth asking whether your own home is listed before planning a heat pump.
Marshborough is about 5 miles north-west of Deal, in Kent. Our engineers cover Marshborough for air source heat pumps and across the rest of Kent. Our list for Kent has 922 entries, and Marshborough is one. We also work in Eastbourne, about 55 miles from Marshborough.
If your postcode is in CT13, we can take the job on. Close to Marshborough, our area also takes in Woodnesborough (1 mile south-east), East Street (1 mile north), Statenborough (1 mile south-east), Felderland (2 miles south-east) and Sandwich (2 miles east). Further out, we also cover Canterbury (10 miles west), Margate (8 miles north-east), Dover (9 miles south) and Folkestone (14 miles south-west).
Around Marshborough
We fit and service air conditioning in homes and premises around Ham Fen. The closest station to Marshborough is Sandwich station, roughly 1.7 miles east. Well-known places in the area include White Mill (1.3 miles north-east) and Sandown Castle (4.8 miles south-east). For a walk, there’s Monk's Wall nature reserve.
Aftercare tips
Aftercare is straightforward, and it makes the next visit easier:
- Book a yearly service
- File the MCS certificate safely
- Check what your manufacturer’s warranty asks of you
Equipment warranties come from the manufacturer. We go through the conditions with you, including any servicing they ask for.
Let the heat pump run steadily rather than switching it on and off, using the settings agreed at handover.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead