Kent · Heat pump installation
Heat pump installers in Fordwich
For MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Fordwich, choose an F-Gas certified, NICEIC approved company. A fixed price before any work starts, and a 24/7 emergency line.
- Deciding on the outdoor unit position
- An oil, LPG or gas boiler near the end of its life
- Questions about the Boiler Upgrade Scheme
How it works
Think of the visit in three stages: diagnose, treat and sign off. First we check the system or the space against the plan, then the work itself, and finally everything is tested, recorded and explained. Most of the time goes on the middle part, which takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Photos of the existing unit help with repairs and servicing in Fordwich.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- The survey measures heat loss room by room and looks at radiators, hot water and the best spot for the outdoor unit.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
How to prepare
- Let us know where the consumer unit is
- Mention any parking restrictions near the property
- Unlock any gate, garage or side passage we need
Getting a price
To get a fixed-price quote, phone 07833 053749 or email us with the address and a few details about the rooms or units involved. Photos help a lot. You’ll hear back from us the same working day.
Related advice
How we handle air source heat pumps in Fordwich
An air-to-water heat pump heats water to a lower temperature than a typical boiler which means some radiators may need upsizing. The survey shows which rooms are fine and which need changes, and the quote sets it out. Typical jobs include working out where a cylinder could go and working out whether radiators need upsizing, on air-to-water heat pumps, air-to-air heat pumps and radiator systems.
Homes around Fordwich typically have room outside for a heat pump, so the design focuses on heat loss and radiators.
The records are your system’s health record: what was fitted or found, what was done and when. If anything goes wrong later, it helps the next engineer and the manufacturer, so keep it safe.
- Where
- Fordwich (CT2)
- Wider area
- Kent
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Price
- Fixed-price quote after a site survey
- Certified
- NICEIC and F-Gas, MCS
- Replies
- Answered the same working day
- Call
- 07833 053749
- Checked
- 30 October 2026
What affects the quote in Fordwich
Typical ranges are on our prices page, but every job is priced on its own. The quote depends on:
- Access, including height, roofs and ladders
- The distance and route between the indoor and outdoor units
- Whether the existing supply is suitable
No two properties are the same, so each one gets its own fixed-price quote. The system, the access, the pipe routes and the parts involved all make a difference.
Helping us quote
To speed up the quote, please include:
- Wide pictures of the room or the existing unit
- Where the property is and what kind of building it is
- A short video of any fault, such as a noise or a flashing light
VAT is set out clearly on every quote, and the rate that applies to your job is stated. Homes, businesses and different kinds of work can be treated differently for VAT, so we confirm it in writing rather than guess. For a fixed-price quote, ring us on 07833 053749 or send an email.
Looking after your system
Looking after the system is mostly common sense. Our tips:
- Read the manufacturer’s warranty terms for your brand
- Store the MCS certificate and warranty documents together
- Don’t block radiators or indoor units with furniture
We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on, so keep it clear all year.
Places near Fordwich
Other services in Fordwich
Owner checks or an engineer?
For air conditioning, cleaning the indoor unit’s filters is the main job owners can do where the manufacturer’s manual explains how. They come out, get a gentle clean and go back only when they’re dry. On a heat pump, the equivalent is keeping the outdoor unit clear and checking the controls.
There are a few things you can safely do yourself: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Anything inside the units, the electrics and the refrigerant is engineer’s work.
Heat pumps in Fordwich: local notes
About 74% of households live in detached or semi-detached houses, according to the 2021 Census. Houses usually have space for an outdoor unit and a hot water cylinder.
Live in one of the older houses around Church of St Mary the Virgin? Expect the survey to look closely at heat loss and at the building’s planning status. If you live near Sturry station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
Fordwich is about 2 miles north-east of Canterbury, in Kent. Homes and businesses alike in Fordwich, our engineers can help with air source heat pumps. You will hear back from us the same working day, and there’s a 24/7 emergency line. Fordwich is one of 922 places in Kent where we work for homes and businesses. There’s also a page for Bromley, roughly 48 miles from Fordwich.
Whether you’re on Brooklands Close, Water Meadows and King Street or anywhere close by, our engineers can take on the work. Our working area takes in CT2 in full. Places around Fordwich that are also on our list: Littlebourne (2 miles south-east), Bekesbourne Hill (2 miles south), Wickhambreaux (3 miles east), Ickham (3 miles south-east) and Patrixbourne (3 miles south). We also work in nearby towns such as Margate (13 miles north-east), Dover (13 miles south-east), Folkestone (15 miles south) and Ramsgate (13 miles east).
Near you in Fordwich
Around Fordwich, our work takes us to homes and businesses near Frank Montgomery School, Chequer's Wood and Old Park and Fordwich Arms. There’s a railway station in Fordwich itself: Sturry station. A little further out are Whitefriars Shopping Centre (2.4 miles south-west) and St Martins Hospital (1.5 miles south-west). Green spaces nearby include West Blean and Thornden Woods.
FAQs for Fordwich
Do I need planning permission for a heat pump in Fordwich?
It comes down to the building and the spot chosen for the outdoor unit. The Fordwich Conservation Area is close to the centre of Fordwich. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Fordwich, usually Canterbury City council).
Can I get the Boiler Upgrade Scheme grant in Fordwich?
Yes, if the home and the heat pump meet the scheme’s rules: Fordwich is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Is there a survey before the work?
Yes. We always look before we price, on a survey, or from your photos and details where the job is simple. Then you get a fixed-price quote.
Do you protect the property while you work?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. At the end, we clear up and show you what we have done.
Which accreditations do you hold?
As the law requires for refrigerant work, we’re an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Can I fit air conditioning or a heat pump myself?
Anything that involves the refrigerant needs an F-Gas qualified engineer from a certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
Why use an F-Gas certified company?
Anyone installing, repairing or servicing the refrigerant side must be qualified, and their company certified. It’s worth checking before booking and we’ll gladly show you ours.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager