Greater London · Heat pump installation
Croydon air source heat pumps
One call covers MCS certified installation of air source heat pumps for heating and hot water, with the Boiler Upgrade Scheme grant applied for in Croydon: diagnosis, fixed price, work and sign-off. F-Gas certified, NICEIC approved and Checkatrade members.
- Ageing boilers that will need replacing
- Not knowing whether a grant applies
- Working out where a cylinder could go
Air source heat pumps for homes and businesses in Croydon
An air-to-water heat pump heats water to a lower temperature than a typical boiler, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. Common call-outs are for an oil, LPG or gas boiler near the end of its life and questions about the Boiler Upgrade Scheme, across air-to-water heat pumps, homes heated by oil, LPG or gas and hot water cylinders.
A terrace in Croydon shares walls with its neighbours, which helps keep heat in, provided the outdoor unit can sit somewhere that passes the MCS noise check.
Think of the paperwork as the system’s health record: what was fitted or found, what was done and when. It makes the next visit quicker and any warranty question simpler, so keep it safe.
- Location
- Croydon (CR0, CR2, CR9, CR8)
- Region
- Greater London
- Pricing
- A fixed price before we start
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- NICEIC approved, F-Gas certified, MCS
- Phone
- 07833 053749
- Reviewed
- 30 October 2026
Questions from Croydon
Does the Boiler Upgrade Scheme cover homes in Croydon?
Yes, if the home and the heat pump meet the scheme’s rules: Croydon is in England, where it applies. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. We hold MCS certification, so the application is ours to make for you.
Do I need permission to put air conditioning in my flat in Croydon?
Often, yes, but the lease and the freeholder usually have a say. We look at where the outdoor unit could go, such as a balcony, flat roof or rear wall, and write it up for the freeholder or agent.
Do you survey before quoting?
Yes. We always look before we price, on a survey, or from your photos and details where the job is simple. A fixed-price quote follows.
Can I do the refrigerant work myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and manufacturers expect it for their warranty too. We’re happy to quote for the full job, supply to commissioning.
Will my radiators work with a heat pump?
The heat loss survey answers that, room by room. Rooms where the radiator is big enough stay as they are, and any that need upsizing are set out in the quote.
What does F-Gas certified mean?
For refrigerant work, both the engineer and the company need the right F-gas credentials. It’s worth checking before booking and we’ll gladly show you ours.
What’s the difference between air-to-water and air-to-air heat pumps?
Air-to-water feeds your central heating and hot water, while air-to-air warms and cools rooms directly. With air-to-air, hot water needs another source and the survey helps decide.
Air source heat pumps in Croydon: the local picture
The Valuation Office Agency’s council tax figures show about 36% of homes in Croydon and the neighbourhoods around it were built in 2000 or later, and about 66% of households live in flats, according to the last census (2021). Better insulated, newer homes are often a good match for a heat pump. A flat may have no room for a hot water cylinder, and the freeholder usually has a say on the outdoor unit, which can tip the choice towards air-to-air. For a London home, the outdoor unit position and the MCS noise check need careful planning.
Live in one of the older houses around St Andrew's? Expect the survey to look closely at heat loss and at the building’s planning status.
Croydon is about 9 miles south of London, in Greater London. For air source heat pumps in and around Croydon, please call 07833 053749, or email if that’s easier for a fixed-price quote. We work across London and the South East, including Croydon. Across Greater London, we cover 764 places, and Croydon is one of them.
One of our recent jobs in Croydon was on George Street (CR0): installing three Daikin cassette units in the main working area and a wall-mounted unit in the private meeting room.
From High Street, Church Road and Ruskin Square to the smaller roads in between, the whole area is covered. If your postcode is in CR0, CR2, CR9 and CR8, the property is within reach. We also cover the places around Croydon: South Croydon (1 mile south), Coombe (1 mile east), Addiscombe (2 miles north-east), Ashburton (2 miles north-east) and Woodside (2 miles north-east). We also work in nearby towns such as London (9 miles north), City of Westminster (10 miles north), Marylebone (11 miles north) and Kensington (10 miles north-west).
What’s near Croydon
We fit and service air conditioning in homes and premises around Cambridge Tutors College, Rutherford School and Keg & Grill pub, among other places. There’s a railway station in Croydon itself: South Croydon station. Well-known places in the area include Croydon Airport Visitor Centre (1.2 miles south-west) and Croydon University Hospital (1.7 miles north). Open spaces near Croydon include Roundshaw Downs and Duppas Hill.
Leave it or put it right?
The two types suit different homes and needs. Air-to-water works with radiators and a cylinder, with a £7,500 grant for eligible homes, while air-to-air heats and cools rooms and has a £2,500 grant only in limited cases. We explain which makes sense for you. If a lease or managing agent is involved in Croydon, start the conversation early.
What you pay reflects the actual work. That is why we look at the job first, from photos or on a survey, and why the quote is fixed before work begins.
What you get with us
- A site survey and a fixed-price quote
- We reply to enquiries the same working day
- Electrical work covered by our NICEIC approval
- Warranty terms set out brand by brand
Take a look at how installs are priced and our accreditations and certificates.
How it works
The visit goes in the diary at a time that works for you, and we let you know if plans need to move. On arrival, the engineer compares the job with the survey, your photos or the details you gave us. Anything unexpected is raised with you before we go further. From there, the work takes a few days for most air-to-water installations, with air-to-air systems often quicker. Before a visit in Croydon, we ask where the van can stop and how we reach the outdoor unit.
- First we talk through the property and the current system.
- We measure heat loss for every room.
- We design the system, check the radiators and cylinder and look at the outdoor unit position.
- You get a fixed price, with any grant and the VAT set out.
- Then it’s fitted, commissioned and registered with MCS.
Preparing for the visit
- Let us know where the consumer unit is
- Make sure someone can let us in at the agreed time
- Let us know if the building has a permit or sign-in process
Getting a quote
Every quote starts with a look at the job, from a site survey or, where the job is straightforward, from pictures and measurements. After that, we send a fixed price so you know the cost before we begin.
Related advice
What affects the quote in Croydon
We quote each job individually. This is what makes a difference:
- One-off work versus a regular service cycle
- Whether it’s a simple split or a larger system
- The electrical supply and whether a new circuit is needed
No two properties are the same, so we price each one individually. The equipment, how we reach it, the route between units and the work needed all make a difference.
Asking for a quote
To help us quote quickly, please include:
- The make and model of the system, from the label
- Your consumer unit or fuse board
- Any error code or flashing light on the display
Some jobs can be priced from photos, while others need a survey. Multi-room systems, commercial buildings and anything with a long or hidden pipe route are normally surveyed first. Either way, the quote is fixed before anything goes ahead.
Nearby places to Croydon
Other services in Croydon
When to call us in Croydon
Homes off the gas grid, heated by oil or LPG, are often good candidates to look at. Until March 2027, an extra £1,500 is available for air source and ground source heat pumps in homes heated by oil or LPG with no mains gas where the home is eligible.
Look out for these signs:
- Not knowing whether a grant applies
- Plans to switch to electric heating with a heat pump
- Checking whether planning permission is needed
Addington Palace lies about 2.5 miles east. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Comparing quotes
- The make and model of any parts or equipment being quoted
- If the figure could change on the day
- What records you get at the end
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager