Hampshire · Heat pump installation
Heat pump installers in Cole Henley
Heat pump installation, for Cole Henley and the surrounding area. Ask us for a fixed-price quote; we reply the same working day.
- A boiler that’s getting old
- Replacing a combi boiler with a heat pump
- Checking emitters for a heat pump
Keeping the system healthy
Every system needs looking after, and most of it is easy. A few tips:
- Seal draughts where you can
- Know the servicing conditions in your warranty
- Book a yearly service
We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Heat pumps prefer steady, low-temperature running as explained at handover.
How we handle air source heat pumps in Cole Henley
As an MCS certified installer, we fit air source heat pumps for homes in Cole Henley and the rest of Hampshire. There are two kinds: air-to-water, which heats radiators or underfloor heating and your hot water, and air-to-air, which warms rooms through indoor units and can also cool. We will explain which type fits your home and why. The work covers air-to-water heat pumps, hot water cylinders and underfloor heating, and common reasons people get in touch are questions about where the outdoor unit can go and questions about the Boiler Upgrade Scheme.
If your home in or near Cole Henley is heated by oil, LPG or electric heaters with no mains gas, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027, on top of the £7,500.
Warranty periods vary by brand and by product. Daikin, for instance, gives a standard 2 years on split air conditioning, with longer extensions only on its air-to-water heat pumps. Whatever the brand, the manufacturer’s terms are explained on your quote.
- Where
- Cole Henley (RG28)
- Region
- Hampshire
- Prices
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Credentials
- NICEIC approved, F-Gas certified, MCS
- Price
- Fixed after a survey or photos
- Call
- 07833 053749
- Last updated
- 30 October 2026
FAQs for Cole Henley
Will you come out to Cole Henley?
We do. Villages and hamlets get the same service as the bigger towns. We’re based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Will a heat pump in Cole Henley need planning permission?
It depends on the property. The half-mile around the middle of Cole Henley holds about 5 listed buildings and structures. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with the local planning authority (for Cole Henley, usually Basingstoke and Deane council) first.
How does the warranty work?
The manufacturer’s warranty, on the manufacturer’s terms. Terms differ by brand, and we set them out on your quote.
Is there VAT on a heat pump?
Homes pay 0% VAT on a heat pump installation until 31 March 2027, then 5%. The relief doesn’t cover businesses, and this isn’t tax advice.
What does an air-to-water heat pump cost?
£8,000–£16,000 (0% VAT on homes) for air-to-water, before the grant. The final price depends on the heat loss survey, the radiators and the cylinder and the quote is fixed.
Do you have a 24/7 line?
Yes, day and night. Call the emergency line and tell us the make, the symptoms and any error code, and we will talk you through the next steps.
Do you provide F-Gas records?
Yes. It’s the record a manufacturer or the next engineer will ask to see: the date, the work, and any refrigerant added or recovered.
What the work involves, system by system
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. Hot water needs a separate source so you will need another way to heat it.
Air-to-water heat pumps
Flow temperatures are lower than with a typical boiler, so radiator sizes matter.
Heat pumps in Cole Henley: local notes
The last census (2021) found about 65% of households in detached or semi-detached houses. Detached and semi-detached houses typically have room for the outdoor unit and a cylinder.
Every heat pump design starts with a room-by-room heat loss calculation. As an MCS certified installer, we can apply for the Boiler Upgrade Scheme grant for you.
Cole Henley is about 7 miles north-east of Andover, in Hampshire. Whatever kind of property you have in Cole Henley, we can help with air source heat pumps. We reply to enquiries the same working day, and there’s a 24/7 emergency line. We cover 683 places across Hampshire, from busy centres to quieter spots. Our Guildford page covers places nearby, about 33 miles away.
Work in RG28 follows the same survey, fixed-price quote and written records as everywhere else we cover. We also cover Wells-in-the-Field (2 miles south), Freefolk (2 miles south-east), Whitchurch (2 miles south), Wadwick (3 miles north-west) and St Mary Bourne (3 miles west). We also work in nearby towns such as Basingstoke (10 miles east), Winchester (14 miles south), Andover (7 miles south-west) and Tadley (10 miles north-east).
Landmarks near Cole Henley
For rail, the closest station is Whitchurch (Hampshire) station, about 1.4 miles south. Green spaces nearby include Ladle Hill.
Nearby places to Cole Henley
More services for Cole Henley
How the visit works
Refrigerant work is done by qualified engineers working for an F-Gas certified company, and electrical work is done by us as NICEIC approved contractors. So on the day, you do not need a separate electrician for the electrical side. On site, it takes from a couple of days to around a week, depending on the system and how much of the heating changes. Visits to Cole Henley are agreed with you in advance and planned so the job can be finished in one trip where possible.
- It starts with a conversation about the home, the existing heating and your plans.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- Installation covers the outdoor unit, the indoor connections and the controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Getting ready for the visit
- Make sure we can reach the outdoor unit, or where it will go
- Let us know where the consumer unit is
- Find the manual or the paperwork for the system, if you have it
Getting a price
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your pictures and details. Then you get a fixed price before any work starts.
Advice
Rented and managed buildings
If you look after several properties, we can quote and plan the work across all of them. Every address has its own paperwork, so each one has its own history.
Records are where property maintenance often slips. Each visit produces a dated record, plus the F-Gas records where refrigerant is involved, ready for a tenant, a buyer or an inspection.
From one of our customers
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager