Hampshire · Heat pump installation
Heat pump installation in Freefolk, Hampshire
Our engineers work in Freefolk on heat pump installation. Diagnosis first, a fixed price and proper paperwork when we finish.
- Working out whether radiators need upsizing
- Questions about listed buildings or conservation areas
- Ageing boilers that will need replacing
About our air source heat pumps in Freefolk
A heat pump takes heat from the outside air and moves it into your home, using electricity to drive the process. It works on the same principle as air conditioning, run the other way and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. The work covers radiator systems, air-to-air heat pumps and homes heated by oil, LPG or gas, and the jobs we see most are planning and permitted development questions and plans to switch to electric heating with a heat pump.
Older and listed homes in villages like Freefolk need extra care, and permitted development doesn’t cover listed buildings, so consent comes first.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Terms differ from brand to brand, so we go through them with you rather than leave you to find the small print.
- Where
- Freefolk (RG28)
- Region
- Hampshire
- Response
- On the working day you ask
- Quote
- Fixed after a survey or photos
- Certified
- F-Gas certified, NICEIC approved, MCS
- Guide price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Phone
- 07833 053749
- Updated
- 30 October 2026
Air source heat pumps around Freefolk
The last census (2021) found about 65% of households in detached or semi-detached houses. Finding room for the outdoor unit and a cylinder is seldom a problem in homes like these.
Older homes near Church of St Mary the Virgin may need extra checks for planning and heat loss before a heat pump is designed. Sizing comes from the heat each room loses on a cold day, not from the size of the old boiler.
Freefolk is about 8 miles east of Andover, in Hampshire. For air source heat pumps in and around Freefolk, please ring 07833 053749 for a fixed-price quote. Our area covers London and the South East, including Freefolk. Our area takes in 683 places across Hampshire, large and small. You can also see our page for Guildford, roughly 32 miles from Freefolk.
Our working area takes in RG28. London Road and Priory Lane and the roads off them are all inside our area. Other places close to Freefolk include Wells-in-the-Field (1 mile west), Whitchurch (1 mile west), Cole Henley (2 miles north-west), Firgo (3 miles south-west) and Hurstbourne Priors (3 miles south-west). Further out, we also cover Basingstoke (9 miles east), Winchester (12 miles south), Andover (8 miles west) and Tadley (11 miles north-east).
Around Freefolk
Freefolk’s nearest station is Whitchurch (Hampshire) station, about 1.4 miles west.
Safe owner checks
Leave the units and pipework where they are. Disconnecting a system means dealing with refrigerant, which only a qualified engineer can do, and the electrical side needs a competent person. If you need something moved, we can quote for it.
On air conditioning, the filters in the indoor unit are normally the one part owners can clean, if the manual says so. With the power off, they lift out, can be vacuumed or rinsed and must be fully dry before they go back. For a heat pump, the main owner jobs are a clear outdoor unit and sensible control settings.
Also near Freefolk
Also in Freefolk
The process
Each visit follows the same order: agree the plan on site, protect the area, carry out the job, check the system and talk you through it. On site, the work takes from a couple of days to around a week, depending on the system and how much of the heating changes. For a village like Freefolk, tell us about narrow lanes, gates and parking when you book.
- It starts with a conversation about the home, the existing heating and your plans.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- Commissioning, MCS certification and a handover of the controls finish the job.
Preparing for the visit
- Mention any parking restrictions near the property
- Mention any managing agent or landlord rules we need to follow
- Plan for pets to be kept clear during the visit
Get a fixed-price quote
Our prices page gives typical ranges, but your quote is based on your job, because no two buildings, rooms or systems are the same. Once we’ve looked at the job, from pictures or on a survey, you get a fixed price. To start, phone us on 07833 053749 or use the quote form.
Read more
What affects the quote in Freefolk
Before we fix a price, we need to know a few things. We look at:
- Which make and model is being fitted or worked on
- The number of rooms, units or zones
- What state the existing equipment is in
Several rooms, units or sites on one quote can make for a more efficient booking. Tell us about everything you’d like looked at, and you’ll get one fixed price.
Before you get in touch
Photos and a few facts are often enough to price a simple job. Useful things to send:
- Where the outdoor unit is, or where you’d like it
- Any previous service or F-Gas records
- Photos showing the indoor unit and the space around it
Here’s what helps us quote: where the property is and what kind of building it is, photos of the rooms or units, the brand and model of anything already fitted and anything you’ve noticed, such as an error code or a noise. Then ring us on 07833 053749 or fill in the contact form.
After we’ve gone
Looking after it is simple, and it helps at the next service:
- Leave indoor units unobstructed
- File the MCS certificate safely
- Keep to regular servicing
We show you how to use the controls and explain how a heat pump works differently from a boiler. Heat pumps tend to work best running steadily rather than in short bursts so we set the controls up with you.
Keep radiators and indoor units unobstructed, as the system relies on them giving out heat.
Your questions about air source heat pumps in Freefolk
Is the heat pump grant available in Freefolk?
Freefolk is covered, as the scheme runs across England and Wales. For an air-to-water heat pump the amount is £7,500; an air-to-air system can get £2,500 if it replaces the fossil-fuel heating outright, meets the home’s full heating demand and is not an add-on to a boiler. As an MCS certified installer, we apply for it on your behalf.
Is planning permission needed for a heat pump in Freefolk?
It comes down to the building and the spot chosen for the outdoor unit. The centre of Freefolk is in the Laverstoke and Freefolk Conservation Area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights don’t reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the planning department at Basingstoke and Deane council, typically the authority for Freefolk.
Is the equipment covered by a warranty?
The manufacturer’s warranty, on the manufacturer’s terms. Each brand sets its own conditions and periods, so we explain them on your quote.
Can we book visits on a schedule?
Yes. Maintenance contracts are part of what we do, set at the interval the system and the manufacturer’s terms need. Every visit is recorded, with F-Gas records where refrigerant work is involved.
When will I hear back?
On the same working day you contact us. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
Will I get records for the system?
Yes, always. A new system comes with commissioning details, F-Gas records and the manufacturer’s warranty information, and repairs and services get a record of the work.
Which manufacturers do you install and repair?
The main ones, including Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries and Hitachi. For a new system, we suggest the make and model that suit the property and explain why.
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager