Surrey · Heat pump installation
Air Source Heat Pumps in Alfold Crossways
For air source heat pumps in Alfold Crossways, choose an F-Gas certified, NICEIC approved company. Fixed-price quotes and a 24/7 emergency line.
- Wanting to stop using oil, LPG or gas for heating
- Finding a place for the outdoor unit
- A boiler that is getting old
Air source heat pumps in Alfold Crossways
Installing an air source heat pump in a home is zero-rated for VAT until 31 March 2027, then 5%. That follows HMRC Notice 708/6, and it does not apply to businesses, and for air-to-air systems we confirm the VAT on your quote. This is general information, not tax advice. Common call-outs are for questions about listed buildings or conservation areas and questions about the Boiler Upgrade Scheme, across air-to-water heat pumps, radiator systems and underfloor heating.
In a place like Alfold Crossways, some homes are listed, because permitted development does not apply within the grounds of a listed building, so consent comes first.
For a fault on a system that may still be under warranty, send us the make, model and installation date. We will tell you how the manufacturer’s warranty is likely to apply before any chargeable work goes ahead.
- Location
- Alfold Crossways (GU6)
- Region
- Surrey
- Typical price
- Air-to-water £8,000–£16,000 before any grant (0% VAT for homes)
- Certified
- F-Gas certified, NICEIC approved, MCS
- Replies
- Answered the same working day
- Price
- Fixed-price quote after a site survey
- Call
- 07833 053749
- Page updated
- 30 October 2026
What we do, step by step
Each visit follows the same order: check the plan with you, protect the area, carry out the job, check the system and talk you through it. On site, the work takes a few days on site, depending on the cylinder, the radiators and the pipework involved. Work in Alfold Crossways is booked in advance at a time that suits you.
- Step one is understanding the house, how it’s heated today and what you’d like to change.
- On the visit we calculate what every room loses on a cold day, then check the radiators, room for a cylinder and outdoor unit options.
- A fixed-price quote follows, setting out the system, any grant that applies and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- We commission the heat pump, complete the MCS paperwork and talk you through the controls.
Getting ready for the visit
- Move furniture away from the wall where we will be working
- Let us know where we can park and unload
- Mention any roof access, ladders or high-level work
Getting a quote
To get a fixed-price quote, ring us on 07833 053749 or send an email and tell us about the property and what you need. Photos help a lot. We reply to enquiries the same working day.
Related advice
What owners can safely do
Before you call us about a fault, a few checks can save a visit: check the mode, the set temperature, the remote’s batteries and the breaker. If the breaker trips a second time, leave it off and ring 07833 053749 or use the quote form.
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
FAQs for Alfold Crossways
Will you come out to Alfold Crossways?
Yes, and the size of the place makes no difference to how we work. We are based in East Grinstead and plan each visit so the job can be finished in one trip where possible.
Is the heat pump grant available in Alfold Crossways?
Yes, the scheme covers homes in England, including Alfold Crossways, if they qualify. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. The installer applies, and we are MCS certified.
Can I fit air conditioning or a heat pump myself?
Not the refrigerant work. The F-gas rules require certified companies and qualified engineers for it, and a new electrical circuit is notifiable building work unless a registered competent person does it.
When will I hear back?
You will hear from us the same working day. For a breakdown that can’t wait, call our 24/7 emergency line.
Is a heat pump permitted development?
That depends on your home and the unit’s position. Flats have tighter limits, conservation areas add conditions, and Article 4 directions can remove rights, so we check during the survey.
How do you keep the place clean during the work?
We put dust sheets over floors and furniture near the work first, and the area is kept tidy throughout. Before we leave, we clear up and run through the work with you.
Can landlords and managing agents book you?
Yes. We work for homeowners, landlords, letting and managing agents, and businesses of every size across London and the South East. Tell us who should receive the paperwork.
What a heat pump looks like in Alfold Crossways
On the National Heritage List, around 6 entries fall within 0.5 miles of the middle of Alfold Crossways; Alfold House (grade II*) is one. Where a home is affected, the outdoor unit position is settled with the local planning authority (normally Waverley council) before the heat pump design is finished. About 78% of households live in detached or semi-detached houses, according to Census 2021 figures. Houses usually have space for an outdoor unit and a hot water cylinder.
If your home is one of the older properties near Church of St Nicholas, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. A heat loss calculation decides the size of heat pump your home needs.
Alfold Crossways is about 9 miles west of Horsham, in Surrey. Whether you’re in the middle of Alfold Crossways or further out, we cover air source heat pumps, from a single room to a whole building. 395 places in Surrey are on our list. We also work in Horsham, about 9 miles from Alfold Crossways.
Not far from Alfold Crossways, a recent job of ours was on High Street, Cranleigh (GU6), about 3 miles north-east: installing two Daikin wall-mounted units in the main working hall and a third unit in the meeting room.
Local streets include Loxwood Road, Chilton Close and Molten Way, each of them within reach. Our working area takes in GU6, every street of it. Places around Alfold Crossways that are also on our list: Dunsfold (2 miles north-west), Elmbridge Village (3 miles north), Loxhill (3 miles north-west), Rowly (4 miles north) and Hascombe (4 miles north-west). Further out, we also cover Guildford (10 miles north), Woking (15 miles north), Farnham (14 miles north-west) and Dorking (12 miles north-east).
What’s near Alfold Crossways
In Alfold Crossways, that means homes and buildings near The Crown pub and Fir Tree Copse. Green spaces nearby include Hydon's Ball.
After we’ve gone
Looking after it is simple, and it makes the next visit easier:
- Keep to regular servicing
- Use the settings explained at handover
- Keep up with insulation and draught-proofing
Now and then in cold weather, the outdoor unit defrosts itself. You might see steam or hear the unit change note and it’s part of how the system works.
Have the system serviced regularly. Your manufacturer’s warranty terms may say something about servicing.
Pricing air source heat pumps in Alfold Crossways
Your quote is based on your property. We take into account:
- How far the pipework has to run, and where
- What kind of system it is
- What state the existing equipment is in
Typical ranges are on our prices page, but each job is priced on what it involves. Call for a fixed-price quote, and we’ll talk you through it.
Before you get in touch
To speed up the quote, please include:
- Your installation or service records
- Where the outdoor unit is, or where you’d like it
- Where the property is and what kind of building it is
Quotes don’t take long. Call or email with a few details and we’ll come back to you the same working day. If we need to see the property first, we book a survey at a time that works for you.
What else we do in Alfold Crossways
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead