Kent · Heat pump installation
Air Source Heat Pumps in Wissenden
Need air source heat pumps in Wissenden? We diagnose first, fix the price and book the work around you, finishing with proper records.
- Replacing a combi boiler with a heat pump
- Ageing boilers that will need replacing
- Deciding on the outdoor unit position
Aftercare tips
Think of this as the after-treatment advice, short and simple:
- Find out the grant position at the survey
- Keep the MCS certificate with the manufacturer’s paperwork
- Let the heat pump run steadily, as set up at handover
Where we applied for a Boiler Upgrade Scheme grant, we keep you informed through the process since the grant goes through the installer.
Don’t cover radiators with furniture or heavy curtains, as the system relies on them giving out heat.
Air source heat pumps in Wissenden
Heat pumps run at lower flow temperatures than most boilers, so radiators may need to be larger to give out the same heat. The survey shows which rooms are fine and which need changes and anything that needs changing is in the quote. The work covers air-to-air heat pumps, radiator systems and underfloor heating, and people most often call us about checking whether planning permission is needed and choosing between air-to-water and air-to-air.
If your home in or near Wissenden is heated by oil, LPG or electric heaters with no mains gas, the Boiler Upgrade Scheme adds an extra £1,500 until March 2027 for an air source or ground source heat pump.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. File it with the manual so it’s to hand next time.
- Place
- Wissenden (TN26)
- Region
- Kent
- Credentials
- NICEIC and F-Gas, MCS
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Replies
- We reply the same working day
- Pricing
- A fixed price before any work starts
- Phone
- 07833 053749
- Last updated
- 30 October 2026
How the visit works
There’s very little for you to do on the day. Someone needs to let us in and show us the units, or where they’re going, and we take it from there. Before we leave, the area is tidied and we explain what we’ve done. A note on how to find the property and where to park makes a visit to Wissenden easier.
- We talk through your home, your current heating and what you want from a heat pump.
- A heat loss survey works out how much heat each room needs, and we look at the radiators, the cylinder space and where the outdoor unit could go.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- The outdoor unit, the indoor equipment and the controls are installed and connected.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Let us know if the building has a permit or sign-in process
- Tell us about parking and loading
- Make sure someone can let us in at the agreed time
Getting a quote
Quoting starts with a diagnosis, either on a site survey or, for simple jobs, from your pictures and details. Then you get a fixed price before any work starts.
Read more
Questions from Wissenden
Can I get the Boiler Upgrade Scheme grant in Wissenden?
Wissenden is in England, where the Boiler Upgrade Scheme runs. The grant is £7,500 for an air source (air-to-water) heat pump and £2,500 for an air-to-air system that replaces the existing fossil-fuel heating. The installer applies, and we’re MCS certified.
Do I need planning permission for a heat pump in Wissenden?
The answer turns on the property and where the outdoor unit would sit. Central Wissenden sits inside a conservation area. The permitted development rules for heat pumps leave out listed buildings and stop outdoor units going on road-facing walls or roofs in conservation areas. Anything outside the rules needs an application, and we raise it with Ashford council, which is usually the planning authority for Wissenden first.
Why use an F-Gas certified company?
The law says any company working on equipment containing F gas has to be certified, and the engineers need their own qualifications. It means the refrigerant in your system is handled legally.
How much does an air source heat pump cost?
For air-to-water, the price is £8,000–£16,000 (0% VAT on homes) before any grant. The Boiler Upgrade Scheme offers £7,500 to eligible homes in England and Wales though not every home qualifies.
How does the warranty work?
The manufacturer provides it, on its own terms. Some terms depend on regular servicing by a qualified engineer, so keep your service records.
Do you protect the property while you work?
Floors and furniture near the work are covered with dust sheets before work begins, and the area is kept tidy throughout. Before we leave, we clear up and run through the work with you.
Will you work on another installer’s system?
Yes. We look at it first and tell you what we find, including anything about the original installation that needs putting right. Any work is priced before it goes ahead.
What you can do yourself, and what needs us
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and escaping refrigerant can cause cold burns. A suspected leak is our job, not yours.
Heat pumps in Wissenden: local notes
About 75% of households live in detached or semi-detached houses, according to Census 2021 figures. Houses usually have space for an outdoor unit and a hot water cylinder.
Historic houses such as Godinton House, about 4.8 miles east, are a reminder that listed homes need consent before a heat pump goes in. Every heat pump design starts with a room-by-room heat loss calculation.
Wissenden is about 6 miles west of Ashford, in Kent. Wissenden gets the same approach as every job we take on: a look at the job first, a fixed-price quote and written records at the end. Wissenden is one of 922 places in Kent we cover for homes and businesses. Eastbourne is in our area too, about 31 miles from Wissenden.
Our nearest recent job to Wissenden was on Mermaid Street, Rye (TN31), about 13 miles south: installing three Fujitsu wall-mounted units in guest bedrooms, with the outdoor units positioned in the hotel’s walled rear garden.
We cover every part of TN26. We also cover the places around Wissenden: Maltman's Hill (1 mile north), Bethersden (1 mile south-east), Further Quarter (2 miles south-west), Chambers' Green (2 miles north-east) and Fir Toll (2 miles north-east). We also work in nearby towns such as Maidstone (12 miles north-west), Ashford (6 miles east), Sittingbourne (14 miles north) and Faversham (14 miles north-east).
Near you in Wissenden
The closest station to Wissenden is Pluckley station, roughly 1.5 miles north-east of the centre. Well-known places in the area include Benenden Hospital (6 miles south-west) and Romden Castle (1 mile north-west).
Nearby places to Wissenden
More services for Wissenden
Why deal with it now?
For eligible off-gas homes on oil or LPG, an extra £1,500 is on offer until March 2027. For homes that qualify, that is a reason to look into it now. An early booking makes the visit to Wissenden easier to arrange.
Leaving a fault or an overdue service rarely makes the work cheaper. Small problems, from blocked filters to slow leaks, tend to get worse, and a system working harder than it should costs more to run. If you are unsure, call us on 07833 053749, or email if that’s easier and we’ll give you an honest view and a fixed price.
Why book with us
- Members of Checkatrade
- 24/7 emergency line for breakdowns
- MCS certification for heat pump work
- Enquiries answered the same working day
Read what air conditioning costs or how to check a contractor.
What a customer said
“Excellent service from start to finish. Two wall-mounted units installed in our home. Clean, tidy work: they protected all the floors and left no mess. The systems work brilliantly. Would highly recommend.”
Sarah M., East Grinstead