Kent · Heat pump installation
Heat pump installation in Whitehill, Kent
Air source heat pumps, in Whitehill and nearby. Call for a fixed-price quote; we reply the same working day.
- Finding a place for the outdoor unit
- Checking whether planning permission is needed
- Radiators that may be too small for a heat pump
How we handle air source heat pumps in Whitehill
Air-to-water heat pumps heat your hot water through a cylinder. If you have a combi boiler and no cylinder, the survey looks at where one could go. With air-to-air, hot water has to come from something else. If the problem is checking emitters for a heat pump and replacing a combi boiler with a heat pump, we can sort it out.
For a home around Whitehill that’s off mains gas and heated by oil or LPG, an extra £1,500 is available through the Boiler Upgrade Scheme until March 2027.
Warranty on the equipment is the manufacturer’s own, on the manufacturer’s terms, and we set them out on your quote. Each brand sets its own conditions, and we are happy to talk you through them.
- Place
- Whitehill (ME13)
- Region
- Kent
- Guide price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Accreditations
- NICEIC and F-Gas, MCS
- Quote
- A fixed-price quote up front
- Enquiries
- We reply the same working day
- Call
- 07833 053749
- Updated
- 30 October 2026
The process
You do not need to do much on the day. Someone needs to let us in and show us the units, or where they’re going, and we take it from there. Before we leave, the area is tidied and we explain what we’ve done. Visits to Whitehill are agreed with you in advance and planned so the job can be finished in one trip where possible.
- We start with your plans and the property.
- The survey checks heat loss, emitters, hot water and the outdoor unit position.
- We recommend air-to-water or air-to-air and check the grant position.
- We install the heat pump and connect it up.
- We commission it, complete the MCS certificate and show you how to use it.
Getting ready for the visit
- Tell us about any building rules, permits or sign-in
- Unlock any gate, garage or side passage we need
- Make sure we can reach the consumer unit or fuse board
Getting a quote
Every quote shows the VAT clearly, with the rate that applies to your job. VAT can differ between homes and businesses and between kinds of work, so we confirm it on the quote. To get one, ring 07833 053749 or write to us at info@aircondoctor.co.uk.
Related advice
Owner checks or an engineer?
Refrigerant is off limits for anyone without the right qualifications. The law requires anyone working on equipment containing F gas to hold the right qualifications, and the company to be certified, and refrigerant lines can cause cold burns. If you suspect a leak, switch the system off and call us.
Write down what you notice: error codes, noises, drips, smells or a drop in performance. It helps us diagnose quickly, and a photo or a short video of the display is even better.
Heat pumps in Whitehill: local notes
About 44 miles out from central London, Whitehill is part of the South East area we work across.
If your home is one of the older properties near Church of St Peter and St Paul, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen.
Whitehill is about 1 mile south-west of Faversham, in Kent. Properties in Whitehill get the same service as everywhere we cover: diagnosis first, a fixed price and proper paperwork when we’ve finished. Whitehill is one of 922 places in Kent we cover for homes and businesses. Bromley, roughly 38 miles off, has its own page on this site.
From Brogdale Road and Eastling Road to the smaller roads in between, the whole area is covered. Postcode districts we cover here: ME13. Close to Whitehill, our area also takes in Brogdale (1 mile west), Ospringe (1 mile north), Preston (1 mile north-east), Faversham (1 mile north-east) and Davington (1 mile north). Within a short drive, we also cover Maidstone (15 miles west), Ashford (11 miles south), Canterbury (9 miles east) and Sittingbourne (7 miles north-west).
Landmarks near Whitehill
Locally, jobs take us to houses, flats and workplaces close to Maison Dieu pub and The Abbey School. Whitehill’s nearest station is Faversham station, roughly 1 mile north-east of the centre. Other landmarks nearby include Newnham Castle (3.4 miles west).
Different systems, different jobs
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. Hot water needs a separate source so you will need another way to heat it.
VAT on heat pumps
Please treat this as general guidance rather than tax advice.
Questions from Whitehill
Can I get the Boiler Upgrade Scheme grant in Whitehill?
Yes, if the home and the heat pump meet the scheme’s rules: Whitehill is in England, where it applies. Whether your home qualifies, and for how much, depends on the type of heat pump and the heating it replaces. As an MCS certified installer, we apply for it on your behalf.
Will a heat pump in Whitehill need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. Around 9 listed entries sit within 0.5 miles of central Whitehill. A heat pump on a house can be permitted development if it meets the conditions, including the MCS noise check, but not within the grounds of a listed building, and in a conservation area the outdoor unit cannot face a road. Where necessary, we check with the local planning authority (for Whitehill, usually Swale council).
What’s the difference between air-to-water and air-to-air heat pumps?
The right choice depends on the property and what you need. The grant is £7,500 for eligible air-to-water systems and £2,500 for air-to-air in limited cases. We explain the options after the survey.
Do you work on commercial properties?
Yes. Homeowners, landlords, agents and businesses all book us across London and the South East. Tell us who should receive the paperwork.
Who has to arrange F-Gas leak checks?
Whoever operates the equipment, together with the technicians who service it. Larger systems need regular checks: at least every 12 months from 5 tCO2e and every 6 months from 50 tCO2e. We can tell you which band your system falls into.
How long does a heat pump installation take?
The work takes a few days for most air-to-water installations, with air-to-air systems often quicker. We confirm the timing after the survey, so ring us on 07833 053749 or write to us at info@aircondoctor.co.uk to arrange one.
Which accreditations do you hold?
As the law requires for refrigerant work, we are an F-Gas certified company. NICEIC approval, MCS certification for heat pumps and Checkatrade membership sit alongside it.
Also in Whitehill
When to call us in Whitehill
Extensions, renovations and loft conversions are a natural time to rethink the heating. Pipework, radiators and space for a cylinder are easier to plan while work is going on.
Customers normally contact us when they notice one of these:
- An oil, LPG or gas boiler near the end of its life
- Replacing a combi boiler with a heat pump
- Questions about where the outdoor unit can go
Belmont House and Gardens lies about 2.4 miles south-west. Owners of listed homes need consent before a heat pump is fitted, so it’s one of our first questions.
Comparing quotes
- Whether the quote is a fixed price
- Whether they hold F-Gas company certification, not just individual qualifications
- What paperwork you will receive afterwards
What a customer said
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath