Kent · Heat pump installation
Heat pump installation in The Brents, Kent
For heat pump installation in The Brents, choose an F-Gas certified, NICEIC approved company. A fixed price before we start, and a 24/7 emergency line.
- Checking eligibility for a heat pump grant
- Comparing heat pump types
- Planning and permitted development questions
What we do, step by step
Think of the visit in three stages: diagnose, treat and sign off. First we check the system or the space against the plan, then the work itself, and finally we test, record and explain. Most of the time goes on the middle part, and that takes a few days for most air-to-water installations, with air-to-air systems often quicker. In a place like The Brents, parking is rarely an issue, but tell us about gates and access to the back of the property.
- We talk through your home, your current heating and what you want from a heat pump.
- We survey the home room by room for heat loss, and check the emitters, hot water and outdoor unit position.
- We send a fixed-price quote that shows the equipment, the grant position and the VAT.
- We fit the outdoor unit and connect it to the heating, hot water and controls.
- The system is commissioned and registered under MCS, and we show you how to use it.
Before we arrive
- Let us know if the building has a permit or sign-in process
- Tell us about access, such as roof hatches, high walls or locked plant areas
- Make sure we can reach the outdoor unit, or where it will go
Getting a quote
Need a price for air source heat pumps? Please ring 07833 053749 or use the quote form with a few details about the property. We’ll talk you through the options and give you a fixed-price quote before anything is booked.
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How we handle air source heat pumps in The Brents
A heat pump takes heat from the outside air and moves it into your home, using electricity to drive the process. It works on the same principle as air conditioning, run the other way and the Energy Saving Trust notes that air-to-air heat pumps are sometimes referred to as air conditioning. Common call-outs are for an oil, LPG or gas boiler near the end of its life and checking eligibility for a heat pump grant, across hot water cylinders, homes heated by oil, LPG or gas and air-to-air heat pumps.
Older homes around The Brents can be draughty or have solid walls, which a heat loss calculation will show. Sometimes insulation first is the better investment.
We’re an F-Gas certified company, NICEIC approved for electrical work, MCS certified for heat pumps and a Checkatrade member. Refrigerant work is done by engineers who hold the F-gas qualifications the law requires.
- Location
- The Brents (ME13)
- Region
- Kent
- Approvals
- F-Gas certified company, NICEIC approved, MCS
- Price guide
- £8,000–£16,000 (0% VAT on homes), before the grant
- Quotes
- Fixed after a survey or photos
- Telephone
- 07833 053749
- Updated
- 30 October 2026
More services for The Brents
Looking after your system
How well a system lasts depends on use and care. Here’s what we suggest:
- Keep radiators clear
- Avoid switching the heat pump on and off often
- Ask about the grant before you commit
Equipment warranties come from the manufacturer. We explain the terms for your brand, including any servicing conditions.
Keep the outdoor unit clear of leaves, plants and stored items. Airflow is what it runs on so keep it unobstructed.
How the job changes from property to property
Air-to-air heat pumps
An air-to-air system heats rooms directly and can also provide cooling. They do not heat hot water, so that has to come from elsewhere.
VAT on heat pumps
Heat pumps in homes carry 0% VAT until 31 March 2027, and 5% after that following HMRC’s rules on energy-saving materials. Businesses pay the standard rate.
Air source heat pumps in The Brents: the local picture
The Brents lies within about 3 miles of the sea. Salt air is hard on outdoor units, so a heat pump near the sea needs a sensible position and regular checks, and some models offer corrosion protection for coastal sites. About 40% of households live in terraced houses, according to the last census (2021). In a terrace, the outdoor unit position and the MCS noise check need particular care.
If your home is one of the older properties near Faversham Parish Church, the survey checks whether it’s listed or in a conservation area before the outdoor unit position is chosen. If you live near Faversham station, the survey compares air-to-water and air-to-air for your home before anything is quoted.
The Brents is about 1 mile north-east of Faversham, in Kent. Homes and businesses alike in The Brents, our engineers can help with air source heat pumps. You will hear back from us the same working day and our emergency line runs 24/7. Count every place we list in Kent and you reach 922, with The Brents on the list. Bromley, roughly 38 miles off, has its own page on this site.
Every address in ME13 is within our area. Ham Road, Back Lane and Quay Lane and the roads off them are all inside our area. Other places close to The Brents include Davington (1 mile west), Faversham (1 mile south-west), Preston (1 mile south), Oare (1 mile north-west) and Ospringe (1 mile south-west). Larger places within reach include Ashford (12 miles south), Canterbury (9 miles east), Sittingbourne (7 miles west) and Whitstable (6 miles east).
What’s near The Brents
In The Brents, that means homes and buildings near The Brents Tavern, Oare Meadow and Queen Elizabeth's Grammar School. The nearest railway station is Faversham station, roughly 0.6 miles south of the centre. Nearby you will also find Newnham Castle (4.6 miles south-west).
For landlords and property managers
Where a tenant occupies the property but the landlord owns the system, it’s worth checking the agreement for who looks after the system. We can quote either party and send the records to whoever needs them.
Facilities teams in offices, schools and public buildings book us too across Kent. Work can be phased by floor, zone or building around the people who use them.
Common questions in The Brents
Can I get the Boiler Upgrade Scheme grant in The Brents?
Yes, if the home and the heat pump meet the scheme’s rules: The Brents is in England, where it applies. It gives £7,500 towards an air-to-water or ground source heat pump, or £2,500 towards an air-to-air heat pump that replaces the fossil-fuel heating and meets the whole home’s heating need. As an MCS certified installer, we apply for it on your behalf.
Will a heat pump in The Brents need planning permission?
There’s no single answer: the building and the outdoor unit position decide it. The centre of The Brents is in the Faversham Conservation Area. Heat pumps on houses are often permitted development, but listed buildings need consent and conservation areas restrict outdoor units facing a road. Where it’s needed, we check with Swale council, which is normally the planning authority for The Brents.
How quickly will you reply?
The same working day. After that, we agree a survey, diagnosis or installation date that suits you, with a fixed price before work starts.
What warranty do I get?
It’s the manufacturer’s warranty, which varies by brand. For example, Daikin’s standard warranty on split air conditioning is 2 years and we explain the terms for your brand on the quote.
Can I do any of the installation myself?
Not the refrigerant work. Under the F-gas rules, it must be done by qualified engineers from a certified company, and a new circuit is notifiable under Part P unless a registered electrician, such as a NICEIC approved contractor, does it.
Do you have a 24/7 line?
Yes. For anything urgent, such as a system failing in a server room or water leaking from a unit, ring our 24/7 line and we will agree what happens next.
Is The Brents in your area?
Yes. The Brents is part of the area we cover, within the South East and London area we cover. Our base is in East Grinstead, West Sussex.
From one of our customers
“Very professional from the initial survey through to installation. The engineer explained everything clearly and the quote was exactly what we paid. Would not hesitate to recommend AirCon Doctor.”
David W., Haywards Heath