Kent · Heat pump installation
Air Source Heat Pumps in Westwell
Air source heat pumps in Westwell from an F-Gas certified company, with warranty terms explained brand by brand. We reply to enquiries the same working day.
- Questions about listed buildings or conservation areas
- An oil, LPG or gas boiler near the end of its life
- Replacing a combi boiler with a heat pump
Air source heat pumps for homes and businesses in Westwell
Air-to-air heat pumps can qualify for a £2,500 Boiler Upgrade Scheme grant, but only in some cases. It has to replace the fossil-fuel heating, cover the whole heating demand, be fitted by an MCS certified installer and be in a home, so an add-on next to a boiler is not eligible. If you’re dealing with planning and permitted development questions and radiators that may be too small for a heat pump, we can help.
Homes around Westwell typically have room outside for a heat pump, so the design comes down to heat loss, radiators and hot water.
Whatever the visit, you get a written record: commissioning details for an installation, a fault and repair note for a repair, or a record of the service. Keep it with the system’s paperwork so it’s to hand next time.
- Place
- Westwell (TN25)
- Region
- Kent
- Credentials
- NICEIC and F-Gas, MCS
- Pricing
- A fixed price before we start
- Enquiries
- We reply the same working day
- Typical price
- £8,000–£16,000 (0% VAT on homes), before the grant
- Call
- 07833 053749
- Last updated
- 30 October 2026
What we do, step by step
Refrigerant work is done by qualified engineers working for an F-Gas certified company, while the electrical side is covered by our NICEIC approval. On the day, both are in the same hands. On site, it takes anything from a couple of days for air-to-air to the best part of a week for air-to-water with radiator changes. Somewhere like Westwell, it helps to know about lanes, gates and where to park.
- First, a chat about the property and your goals for the heating.
- We survey for heat loss and look at radiators, cylinder space and outdoor unit options.
- You get our view on the right type for the house, and on whether the Boiler Upgrade Scheme applies.
- The system is installed and connected to the controls.
- The job ends with commissioning, the MCS certificate and a walk through the controls.
How to prepare
- Give us access to the outside wall, roof or yard where the outdoor unit sits
- Plan for pets to be kept clear during the visit
- Clear the space around the indoor unit, or where it will go
Getting a price
VAT is set out clearly on every quote, and the rate that applies to your job is stated. VAT can differ between homes and businesses and between kinds of work, so we confirm it in writing rather than guess. For a fixed-price quote, ring 07833 053749 or drop us a line.
Advice
Heat pumps in Westwell: local notes
About 78% of households live in detached or semi-detached houses, according to the last census (2021). Houses typically have space for an outdoor unit and a hot water cylinder.
If your home is listed, like Godinton House about 2.3 miles south, listed building consent comes before any heat pump work. Period properties close to Church of St Mary can suit a heat pump, though insulation and any heritage protection are checked first.
Westwell is about 4 miles north of Ashford, in Kent. Westwell gets the same approach as every job we take on: diagnosis first, a fixed price and proper paperwork when we have finished. We cover 922 places across Kent, large and small. Our Eastbourne page covers places nearby (37 miles or so).
Our working area takes in TN25, every street of it. Other places close to Westwell include Tutt Hill (1 mile south-west), Ram Lane (1 mile west), Potters Corner (1 mile south), Westwell Leacon (2 miles west) and Hothfield (2 miles south-west). Within a short drive, we also cover Maidstone (15 miles west), Ashford (4 miles south), Canterbury (12 miles north-east) and Sittingbourne (11 miles north-west).
Landmarks near Westwell
Westwell’s nearest station is Charing station, roughly 2.6 miles north-west of the centre. Well-known places in the area include County Square (3.2 miles south) and William Harvey Hospital (4.6 miles south-east).
How we price air source heat pumps
Every job gets its own quote. This is what makes a difference:
- What state the existing equipment is in
- Whether it’s a simple split or a larger system
- The equipment or parts the job needs
Putting the work off seldom saves money. Faults and wear in a system tend to grow, and a system working harder than it should costs more to run. If you are unsure, ring 07833 053749 or email us for straight advice and a fixed price.
What we need to know
To help us quote quickly, please include:
- The outside wall, roof or yard where the outdoor unit sits or would go
- A few photos of the room and the wall the unit is on, or will go on
- Your consumer unit or fuse board
Photos are the fastest route to a quote: the room or the existing unit, the outside wall or roof where the outdoor unit sits or would go, and the label on any existing unit. Tell us the address and what you need, and many jobs can be priced from that.
Safe owner checks
Refrigerant is off limits for anyone without the right qualifications. Under the F-gas rules, engineers need their own qualifications and the company must be certified, and escaping refrigerant can cause cold burns. If you suspect a leak, switch the system off and call us.
Owners can handle the everyday basics: keep the outdoor unit clear of leaves, plants and clutter, check the settings and the remote, and follow the cleaning the manual describes. Opening up the units, the electrics and the refrigerant circuit are a job for us.
Westwell questions
Is the heat pump grant available in Westwell?
Yes, if the home and the heat pump meet the scheme’s rules: Westwell is in England, where it applies. Air-to-water and ground source systems attract £7,500. Air-to-air gets £2,500, but only where it takes over from fossil-fuel heating and covers the whole home’s heating demand. We hold MCS certification, so the application is ours to make for you.
Is a heat pump in Westwell permitted development?
There’s no single answer: the building and the outdoor unit position decide it. The centre of Westwell is in a conservation area. On a house, an air source heat pump can often go ahead under permitted development, with an outdoor unit of no more than 1.5 cubic metres and an installation that meets MCS 020(a), which includes a noise check. Those rights do not reach the grounds of a listed building, and conservation areas rule out walls or roofs facing a road. If that might affect you, we ask the local planning authority (for Westwell, typically Ashford council).
When will I hear back?
We reply to enquiries the same working day. For a breakdown that cannot wait, call our 24/7 emergency line.
Which manufacturers do you install and repair?
Mitsubishi Electric, Daikin, Fujitsu, Panasonic, Toshiba, LG, Samsung, Mitsubishi Heavy Industries, Hitachi and others. For new systems, we recommend a brand and model to suit the job and tell you why.
Can I fit air conditioning or a heat pump myself?
The refrigerant side has to be done by a qualified engineer working for an F-Gas certified company. That’s a legal requirement, and it also matters for the manufacturer’s warranty. We can quote for the whole job, from supply to commissioning.
Do you protect the property while you work?
Floors and furniture near the work are covered with dust sheets before any work starts, and we tidy up as we go. At the end, we clear up and show you what we’ve done.
Do I get paperwork after the visit?
Yes. You get a written record of each visit, including F-Gas records for any refrigerant work. File them with the system’s paperwork.
Nearby places to Westwell
More services for Westwell
Why deal with it now?
Permitted development rules can change, and conditions vary between properties. We look at the planning position early, so there are no surprises, including conservation areas, listed buildings and Article 4 directions. Waiting rarely makes an air conditioning problem smaller.
Height, access and the distance between the indoor and outdoor units all affect the cost. Each of those is built into the quote, and the price is fixed before any work starts.
Why us?
- F-Gas company certification
- MCS certification for heat pump work
- Listed on Checkatrade
- Electrical work covered by our NICEIC approval
What a customer said
“Office air con broke down in the July heatwave. Called at 8am, engineer was here by noon and fixed within 2 hours. Brilliant emergency response. They now hold the service contract for the whole building.”
James T., Crawley, office manager